Re: Insurance Renewal Time
Reply #22 –
I'm still thinking about the Roadside Assistance coverage question. Rick's comments (I'm considering his insurance industry background) have prompted me to take a closer look at this subject. To cut down on typing, I will shorten Roadside Assistance to RA.
If I leave out Good Sam (and I am leaving out Good Sam), then as I see it there are 4 popular choices in this market, as follows.
The cheapest solution is to add the RA coverage to my new Progressive RV insurance policy. In my case, that's $21 per year. Reading the fine print, I see that USAA (my auto insurer) and Progressive (now my coach insurer) both use Cross Country Automotive Services (AGERO) to provide this service. Doing a Google search on that outfit does not give me a lot of confidence in their ability to provide motorhome specific repair and towing services. They seem to be the provider for most of the "free" RA benefits you get when you buy a new car, but their online reviews are pretty terrible. Locating someone to tow or repair a diesel pusher is most likely NOT in their area of expertise.
My next cheapest (or should I say least expensive) choice would be the RA benefit available through FMCA. Including my regular membership fee ($50) plus the RA fee ($69) brings the one year total to $119. There are discounts available for multi-year contracts. FMCA uses the SafeRide Motor Club to provide their RA services. SafeRide seems to be a better known and more established player in this market, and I suppose would be better qualified to handle motorhome breakdowns.
My third choice would be Escapees. They also use SafeRide to provide their service, so would theoretically be comparable to FMCA, but it would require a close scrutiny of the fine print to know for sure. Assuming they are the same, cost through Escapees would be my regular membership fee of $40 plus RA fee of $99 for a total of $139. Once again, you might save some money with a multi-year subscription.
Finally, we have Coach-Net. As a current subscriber, they offer me a renewal rate of $169 for the coming year. Jim C. mentioned in his earlier post that he got them to drop it to $99 by removing coverage of "other vehicles". There seems to be strong consensus on this and other online forums that Coach-Net is the best choice in the motorhome RA market, although that does not mean they will always do a good job in every situation. What they do will depend a lot (it seems) on the professionalism of the customer service rep who answers the phone when you call, what kind of towing/repair services are located near where you break down, time of day and week, and a myriad of other variables. In other words, the best RA service can still send you a incompetent tow truck driver who destroys your coach and charges the insurance company 1000's of dollars. It's a crap shoot.
I'm undecided. We have never needed RA in 5 years of coach ownership, but we also have not used our coach as much as I would like to. The more you drive, the more likely it is that you will experience a serious breakdown. I guess, if I can get Coach-Net to come down a bit on their renewal premium, that I will go ahead and stick with them. Either way, I would keep the $21 RA benefit in our new Progressive policy, just as a back-up plan. Gotta think about it some more...
Comments, advice and dire warnings from the Collective are cheerfully accepted!