WE ARE IN THE FAR EAST AREA OF QUEBEC CANADA AND THIS IS NOT THE BEST PLACE TO HAVE AN INJECTOR FAIL BUT WE LOST ONE SUNDAY. WE HAD TO FINALY DRIVE A TOTAL OF 70 MILES WITH 5 CYLINDERS TO REACH A SERVICE CENTER. THE PEOPLE ARE GREAT EVEN IF I DON'T SPEAK FRENCH. THE PARTS ARE DUE IN TODAY AND THEY BELIEVE WE CAN START OUT THIS PM. THESE ROADS AT TIMES DON'T HAVE WIDE SHOULDERS BUT I WOULD NOT HAVE WANTED TO MISS THIS TRIP, THINGS HAPPEN BUT WE ALL HAVE HELP EACH DAY IF WE ASK. JIM BUSBY 2009 PHENIX 15015
We can relate somewhat, but in our case we could drive just fine to get our problem solved. Did engine computer diagnosis find the problem and did it let you drive ok on 5 cylinders? Much black smoke?
We were out on Gaspe when our retarder went out. We made it to a very large Allison facility in Quebec and after a couple of days, all was working again. Mechanic did not speak English, but we got along and it turned out to be a good experience.
YES WE WERE ABLE TO DRIVE WITH A LOT OF VIBRATION BETWEEN RED LIGHTS. THEY INSTALLED THE NEW INJECTOR BUT THAT DID NOT FIX THE PROBLEM. THEY ARE GOING TO TRY PRESSURE TESTS TOMORROW AND THEY SAID THEY MAY HAVE TO REMOVE THE ENGINE TO GAIN ACCESS TO THE INSIDES. WE CALLED FORETRAVEL TODAY AND THEY AND CUMMINS ARE MONITORING THE SITUATION. TOMORROW WE WILL LEAVE IT TO THE GOOD LORD TO PROVIDE THE HELP WE NEED.
JIM BUSBY 2009 PHENIX 15015
AN UPDATE ON OUR COACH. WE ARE AWAITING COACH NET TOW SERVICE TO T0W OUR COACH THE 600 MILES TO MONTREAL CANADA FOR THE CLOSEST SERVICE CENTER FOR CUMMINS THAT CAN PULL THE ENGINE. WE HAVE AT LEAST 1 BAD VALVE AND THE LOCAL SHOP IS NOT ABLE TO HANDLE THIS. SO WE WILL SEE WHAT TOMORROW BRINGS AS TODAY HAS BEEN BUSY WITH FORETRAVEL, CUMMINS, COACH NET WORKING OUT DETAILS. I WILL KEEP YOU INFORMED. JIM BUSBY 2009 PHENIX 15015
Sorry to hear of your predicament. Please be sure to let us know how Coach Net handles the situation and what they pay for. Good luck. Montreal is a charming city. Be sure to enjoy the food.
WELL WE ARE IN MONTERAL CANADA AT THE CUMMINS DISTRUBITOR SHOP. WHEN THEY GOT INTO THE ENGINE THEY FOUND A BROKEN VALVE \, DAMAGED PISTON, HEAD DAMAGE AND MANY OTHER PARTS DAMAGED. I HAVE PICTURES AND I WILL TRY TO POST THEM WHEN I FIGURE HOW TO DO THIS. THEY ARE WORKING 2 SHIFTS ON THE REPAIRS AND THEY HOPE TO GET US OUT THIS FRIDAY
WELL I AM HAPPY TO REPORT THAT COACH NET DID A SUPER JOB OF HANDELING THE TOW JOB AS THIS WAS A 600 MILE TOW. ALL COST WERE COVERED AND THEY MONITORED ALL ASPECTS VERY WELL. IF ANY TIME THEY NEED A RECOMMENDATION JUST CALL AND I WILL TELL YOU ABOUT THEM. JIM BUSBY 2009 PHENIX 15015
Jim,
Do they have any idea what may have caused it.
THEY SAY THEY HAVE NEVER SEEN A VALVE BROKEN LIKE THIS IN OVER 20 YEARS. THEY SUSPECT MAKE FAILURE ON THE VALVE. I LOOKED ONLINE AND ALL I SEE IS ONE OF THE PICTURES I ATTEMPTED TO SEND. IT IS MAJOR DAMAGE. JIM BUSBY 2009 PHENIX
I assume that, except for the tow, all this was covered under warranty, correct? Sorry to hear of you troubles on such a new coach.
Jim - any update on this? Seems like they should be giving you a new engine.
We are in west va now and so far all is well with the engine. I don't know what caused the failure other than cummins said the valve face broke and they suspect material failure. You would have to read the parts list to gleen what also failed. Cummins is working with us very well. I asked about a new engine and I got a smile. Happy travels. J im Busby 2009 Phenix 15015