We have encountered our first problem with MCD shades. The cockpit shades are acting up. First the Night Shade would not move downward, but would go up. Now nothing is working. But there is power to the motor as the Night Shade will continue to turn upward.
I will follow MCD's trouble shooting steps tomorrow, but was wondering if anyone else has had this problem.
George,
Haven't had the problem, but it sounds like the limit switches "lost" their settings and might need to be "retrained". If it's that, it will be an easy fix if you know how to go into "program" mode.
Ping back if you don't have that info - Steve may remember the procedure without needing the installation manual (like I do)
Michelle
Michelle,
The procedure is described in their "manual". Will I be able to short the motor by accessing the leads to the switch or will I hae to dismantle everything to get to the motor? I'm plowing a new field here.
Thanks,
George
George,
Depending on how they did your install, they may have left the white "plunger" like things at the end of the wires that make it easy to do the shorting. You could always call them and ask. Do you have access to the wiring?
Michelle
michelle,
i did find the plunger and am waiting for a callback from them.
thanks again for your help
George,
The "retraining" instructions should be the same as what's in the public section on their website; I don't think those have changed.
Owner's Manual - Public (http://mcdinnovations.com/index.php?option=com_content&view=article&id=213&Itemid=146)
First manual. Start on page 8. Note that you have to set all 4 limits and do so in a certain sequence; you can't just do the ones for "ignition off". And if you "double clutch" and let go of the up or down button, you have to finish up then start over (BTDT been there done that ;) )
Michelle
Well.....we found the problem. One of the wires fell out of the plunger. I am waiting for MCD to call back about this issue. If anyone doubts that our coaches don't take a lot of punishment driving on Interstate Highways, I can tell you that they do. Up until this morning we have never seen this plunger (actually there are two) so the only way the wire could have come out is by vibration. I'd take a photo but it is not readily accessible.
For those not familiar with MCD, the motorized shades have "learning wires" that are activated for programming by pushing a small plunger at the end of a pair of wires for the day shade and another pair and a plunger for the night shade.
Oh boy!