Recently I had the oil and filters changed in Springfield. The generator's lower radiator hose let go in the parking lot while I was waiting my turn for work. I was able to run down to O'Reilly's and get a replacement, which was installed for free. The upper hose was not available, so it wasn't removed and worked just fine on the way home. After I got home I decided to replace it anyway. No one around here was able to find a hose that would work, so I decided to go directly to the source. I looked up Power Tech and sent them a message on their contact us form. After several days I hadn't heard anything from them, so I hunted for a phone number. Yesterday afternoon I found a phone number for them, so I called. Unfortunately, it was shortly before 5:00 their time. The person who answered the phone said someone would call me back "shortly." I didn't hear from them yesterday, which didn't surprise me. I didn't hear from them today, either. Will I have any better luck trying to order from Foretravel?
Surprised at Powertech not calling you back. My experience has always bee great.
What PowerTech generator engine do you have?
Looks like a Gates 21488 1993-1995_powertech_10kw-belts-filters-hoses-for-foretravel (http://beamalarm.com/Documents/belts-filters-hoses/power-tech-pts-10kw-1993-1995.html)