Recently I have been getting a error message on the box that says no signal however, I still have tv. It also doesn't have the 3 satellite like it use to on the display. In addition it takes several times to get the dish into storage.
Any suggestions of what to look for before I try Winegard.
In our experience, Winegard technical support is pretty good at helping you diagnose.
Initial thought is that something in the drive/gearing/turret has gotten out of sync since you mention problems getting the dish to stow. Can you watch it while it tries to stow to see where it gets hung up?
Also, is it Dish or DirecTV and if Dish which reflector? We have the older grey Dish reflector. Have heard of folks with the newer black ones having problems with the reflectors warping and needing to be replaced (possibly thinner metal or warping due to heating from being coated black).
Had a similar problem with our Tracvision, turned out the co-ax connection at the base of the antenna was bad.
Just had the same problem no antenna connection but had solid tv. Turns out the operating board on the traveler which is in the actual satellite base became corroded due to water leakage. The seal that was years old had eroded due to heavy rains and power wash. Unfortunately Wineguard said no to selling the part. Ended up installing new Sat. Before buying new unit I was able to get second new power cable to try from roof through door to RV and in box. No luck. I put new unit in exact location of old and used old cables to test them and all worked great. Decided to install new cables since I had them and new box. Very expensive learning curve on not to get control box wet. Extra caulk etc.
Because the bottom of the Winegard Travl'r sat antenna was not sealed, Winegard used to have an optional flat plastic part that closed off the bottom.
We mounted & sealed our antenna on a larger aluminum plate, then separately mounted the aluminum plate through fiberglass into metal roof supports. Mounting plate also allowed us to level antenna on our sloping roof and to reach factory roof supports on front and rear edges.
BTW, our antenna has continued to be a great purchase, as over the last 5 years it always finds Directv HD satellites, even when we were 500 miles north of the Canadian border in Fort McMurray.
I liked the way Barry and Cindy did theirs, Barry was a great help. Using a flat plate allows you to put the dish on securely with no leaks where you want it. Use a good stud finder to locate the aluminium structure in the roof in the area you want the plate to go to determine the size of plate (3/16"). I used stainless steel fender washers and stainless steel screws and plenty of 3M 4000 UV sealant.