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Foretravel Motorhome Forums => Foretravel Renovations => Topic started by: Bob Hall on July 30, 2017, 08:56:09 pm

Title: Samsung French-door Refrigerator Quit Cooling
Post by: Bob Hall on July 30, 2017, 08:56:09 pm
This is just a data point the ongoing residential refrigerator conversion discussion. A Samsung french-door refrigerator was installed in our coach by the PO. We've have enjoyed it for the past two and a half years and has been trouble-free. This weekend,  while on an extended weekend trip, the refrigerator's cooling cycle gradually became noisier and longer.  Finally, in the middle of the night, it began running continuously and the refrigerator interior temperature began to rise. At that point, I shut down power to the unit to avoid any further trouble.  I'm guessing a compressor failure occurred but won't know until tomorrow (Monday) after I've talked to a Samsung repairman.

In the meantime, I think I have figured out how to undo the restraints that keep the refrigerator in place. What I have not yet figured out is how to get the freezer drawer out without breaking something.

FYI  The refrigerator, built in 2014, was installed, I believe, by FT during 2014-2015.  We have never run it on an inverter.  From looking at online reviews, this is not an isolated occurrence for this model. I wish it wasn't so.

Title: Re: Samsung French-door Refrigerator Quit Cooling
Post by: Moby on July 30, 2017, 09:52:11 pm
Bob,
I used to sell Samsung appliances, and will make a couple of general comments:
The warranty is kaput.  One year general to original owner, compressor for five I believe.  Samsung will argue for original reciept, may check registration card and will argue about where it is installed.
Obtaining parts, in my experience, takes a minimum of two weeks.  Samsung was never known for moving fast in my store.

  I wish you good luck.
Title: Re: Samsung French-door Refrigerator Quit Cooling
Post by: morninghill on July 30, 2017, 10:30:11 pm
Freezer still working? Ice sticking out/filling the vents on the interior back panel of the refer compartment?

Could be a failed thermal switch/fuse on the defroster. If it fails, ice accumulates, eventually starts to block the fan, then stops the fan. No more cooling. Ice versus fan can be noisy.

If this is the problem, make sure the tech (or you) verify there is only one thermal switch/fuse. If two as we had you could end up with a new defrost heater/thermal switch when thermal switch #2 was the problem. Tech may not know this as there is only supposed to be one, some units ended up with two during a design change.

Defrost heater plus back panel plus service calls, over $400.
Title: Re: Samsung French-door Refrigerator Quit Cooling
Post by: Chuck & Jeannie on July 30, 2017, 10:48:05 pm
We have never run it on an inverter.
If you never run it on inverter, how is it powered going down the road?  Do you always run your generator all the time you are driving?

Our Samsung has been running perfectly (and continuously) for 3 years...knock on wood.  We never turn it off, and it is always powered by either shore cord, generator or inverter.  It seems to be very happy regardless of power source.  Here's hoping our luck holds!  8)
Title: Re: Samsung French-door Refrigerator Quit Cooling
Post by: John S on July 31, 2017, 05:58:47 am
Running it on an inverter should make no difference. The unit takes the AC voltage and converts it to D.C. Anyway.
Title: Re: Samsung French-door Refrigerator Quit Cooling
Post by: Bob Hall on July 31, 2017, 06:59:26 pm
Update.  It is not a compressor failure. Morninghill got it right. When I powered up the refrigerator today,  it cooled down to the set temperature but  kept on running and would not shut off. If allowed to continue, eventually everything would have frozen up.  A tech is coming tomorrow evening to, I hope, put it right.

Thanks for all the responses.
Title: Re: Samsung French-door Refrigerator Quit Cooling
Post by: Bob Hall on August 06, 2017, 09:35:36 pm
In summary, our refrigerator's cooling cycle would not shut off when the desired temperature was reached. The tech fixed the problem by replacing the two thermistors in the thermostat circuit. They are located behind the plastic panel at the back of the refrigerator compartment. No need to move the refrigerator into the aisle for access. It has now been running normally for several days. Problem solved.

Thanks again for all the responses.
Title: Re: Samsung French-door Refrigerator Quit Cooling
Post by: Jack Lewis on September 27, 2017, 11:40:15 am
Just a question:  Are you using a sine wave inverter for the residential refrigerator?  I've seen many premature failures because of using modified sine wave inverters instead of sine wave inverters with residential refrigerators, mostly from rv manufactures, not from after market users and installers.
Title: Re: Samsung French-door Refrigerator Quit Cooling
Post by: John S on September 27, 2017, 01:10:22 pm
No need to on a samsung as they are an international supplier so they take any AC current they receive and convert it to DC. It would have been much better if they just let us connect it up DC but modified Sine inverters will have no negative impact on a samsung residential fridge. I did not research other brands but I did before I installed my residential in my old FT.
Title: Re: Samsung French-door Refrigerator Quit Cooling
Post by: bigdog on September 27, 2017, 06:54:27 pm
No need to on a samsung as they are an international supplier so they take any AC current they receive and convert it to DC. It would have been much better if they just let us connect it up DC but modified Sine inverters will have no negative impact on a samsung residential fridge. I did not research other brands but I did before I installed my residential in my old FT.

So have you become used to saying "my old Foretravel"?
Title: Re: Samsung French-door Refrigerator Quit Cooling
Post by: John Morales on September 27, 2017, 07:19:26 pm
Refrigerator Repair - Not cooling properly, freezing up on the back panel... (https://youtu.be/i8NYTZD8zFU)