Went to open safe. Punched in combo, safe beeped, safe wouldn't unlock. Tried several times. No luck.
Defiant Safe - oops. Looked up La Gard and found website for keypad. Said 2 beeps for correct combo, 3 for incorrect. Tried combo, 2 beeps, won't unlock. Tried incorrect combo, 3 beeps. Tried correct combo, 2 beeps, won't unlock.
Finally had an epiphany. Replaced battery. Tried combo, 2 beeps, unlocks. YEA.
Apparently, there was enough power to work keypad and beeper, but not enough to work latch.
Yeah - you're not the first one. Some of us went to far as to re-confirm the combination with the selling dealer... :-X
Me too! ;) ;)