Having read the troubleshooting guide and doing a forum search, I have not found anything with my symptoms. When I push the activate button all the lights flash on the leveling system and the sound of a solenoid activating under the front center of the coach can be heard. Tried short push and long push, same thing. Checked all the connections in the box by removing and reinstalling, same with the touch pad. At this point, unless someone else has solved an issue like this a call to HWH is in order for tomorrow. If it is the box I need to get it to them ASAP as the Q is coming up. Any ideas on something I might have missed?
Sounds like what happened to mine last year. Sent it to HWH and had it back within 2 weeks over the Christmas holidays for $75
Craneman,
You talk about the activate switch,
Are you referring to the air button?
If so do you have normal air pressure when you press it?
Is the travel or low air pressure lite on? Should be one or the other.
If the 85 PSI switch on the rear HWH manifold has failed to close at 85 PSI you wouldn't loose the low air pressure message and you won't get a travel lite.
With a low air pressure message ( lite ) I don't know if that would keep the system from going into the level mode.
Just thinking.
Air gauges both at 130 psi. Air button must be working as all the lights flash and a solenoid activates under the coach when pressed. Not knowing the "tree" on how the system operates is my issue. A call tomorrow to HWH and waiting for their reply and how to ship if necessary. The driving level system is working fine.
With full tanks of air you are aware that the level system levels DOWN, right? Mine takes a couple minutes after sending system into auto level then starts EXHAUSTING air to bring the high side down to level. It does not pump the low side UP until air is depleted to under 70 psi. Or perhaps I'm misunderstanding your problem.
The problem is the air activate light doesn't stay on when pushed, so no functions can work.
Did you have the ignition switch on?
Cman,
Sounds like either you have a bad ground to the microprocessor or you have a fault in the microprocessor. If the later you will have to sent the box back to HWH for repair. You can still make Q by just jump +12VDC to the grey 1700 wire (feeds the front travel solenoids) and grey 3700 wire (feeds the rear travel solenoids) when you remove your control box. Doing this will supply air to the ride height valves and you are good to go. I would carry a couple of extra 2X8s in case you need to level up once you get there.
Mike
The troubleshooting mentioned a blue ground wire and it is good. Hoping to get the box to and from HWH in time if they tell me the box is the issue. If not will jump the travel solenoids and take dunnage.
Switch on, the flashing lights tell me the key pad has power.
Park/spring brake knob pushed in, or pulled out and still activated?
Parking brake applied. This is a new issue leveling system has been trouble free for the last 4 years.
Craneman, I had my coach in Moscow, IA at HWH for repairs to my "box" they pulled it and replaced a few component reinstalled and told me all was good.
I backed out of the bay, put in drive and all the lights on panel started flashing and an alarm sounded. I pulled back in and they pulled the box again and replaced a couple more diodes and all was good. It has worked fine since.
Your problem sounds similar to my second problem and yours is likely in the box as well.
I am calling them in the morning to discuss getting the box to them if they agree it is the problem
It never hurts to ask the obvious questions. As a heavy equipment operator you know all too well the dangers of complacency.
Our condolences for your equipment failure.
Art and Lynn
Two week minimum for a call back. Still hoping for it fixed before the Q.
HWH must be busy.
You could probably have it back repaired before they call you.
What if it isn't the box? Maybe the key pad? Really wanted their opinion on what has failed. If 6 packs can cause this I have coils and other parts here.
Update, I am sending them the box and the key pad to be rebuilt. If they aren't the problem, at least I will know I can fix any other parts here at home.
Excellent choice. I was just in process of writing that suggestion to you. I've got mine "fixed up" for now but last week I was right there on the edge of sending it in for checkout and repair. I hope it works out. Waiting for a successful follow up message...
jk
Craneman, I'm having a very similar problem. Called HWH today, the phony rang and rang, so I emailed them. Will be sending my control box and key pad into them. Hope we both succeed!
Mike, would you please clarify the process to get travel mode locked in without the control box?
Thanks
They closed before I could ask how much to insure for. Did you get that information. Mine is boxed up and ready to ship.
This is the response to my email.
I have the RGA # and gave them the AB number. Just want to be sure I insure it for what it would cost if it is lost or damaged.
I'm going to call them again tomorrow and hope they answer.
I have been having intermittent problems with my leveling system since I bought my Foretravel.
Called them 5 weeks before leaving for a trip to the Rockies this spring. They left me a message Friday of Memorial Day weekend to call them in Monday.
I was at Messa Verdi, didn't call back since the system was working good enough and I was 2000+ miles from home!
Hope I can get things ironed out this time!
My Foretravel is awesome!!!
Charlie,
If you were referring to the reply #7 of mine I will see if I can expand a little on what I said. It will be of some help to you to get the HWH control box connection diagram so you can see what you have before you start.
When you take the cover off of the control box that is in your basement there will be several harnesses that will need to be unplugged. There will be a 6 wire harness for the front and another 6 wire harness for the back. In both harnesses there will be a grey wire that you will be looking for. The front one will be the 1700 and the rear will be the 3700 wires. Once you find those 2 wires you can take a jumper wire and jump power (12vdc) from the power harness that you will also have to unplug. This harness (the power harness) will have 3 wires, red, yellow, & brown. The red wire will be 6100 from the battery and will be the one that I have jumpered off of. Doing this will open the travel solenoids and you will be on the road. If you want to add a switch to the power line to keep from having to unplug your jumper every time you shut down that will be just fine also. It is also a good idea to add a 7 amp fuse to your jumper line just to err on the side of caution.
Hope this is clear as mud. This should be a link to the HWH 600 system that has the prints in it. https://www.hwhcorp.com/ml11148.pdf
If this link don't work there is a copy in the media section here on the Forum also.
Mike
Mike,
Very clear response, thank you!
No mud here!
Charlie,
Sometimes what I see in my brain and what I try to explain to someone through a computer gets garbled up.
Now back on task, you can run like this as long as needed to as long as you unhook the power through your jumper when you are finished driving for the day. If you leave the power on you will run the risk of draining down your batteries. The travel coils are made for continuous use so they will be OK and won't know the difference in the jumper and the HWH control box.
Mike
Just for information if needed. HWH price for Keypad just over $200 and the box $800 $1,000 insurance is good on shipping the equipment to them.
Insure for at least $1,200.
Canadian dollars :-) (My frame of reference)
How do you insure NLA? Can you buy a new HWH computer?
You are insuring the contents of the parcel. Once upon a time I sent a 1930s Western Electric speaker driver to Japan insured for $2,500.
Here is a sad but true story about an under-insured parcel. If the vendor had insured the parcel for its full value, al that would have been lost is time. As it turned out, the customer ended up buying his item twice.
https://jalopnik.com/how-ups-screwed-a-popular-youtube-car-guy-out-of-10-00-1738255686
From my conversation with the lady at HWH I believe you can purchase them. I asked her how much it would cost me to replace the items if lost or destroyed.
I shipped my control panel and computer box to HWH. I got it back in less than 2 weeks!!!
There was no information regarding what was done, but the control panel was new.
I just reinstalled the equipment, and tested it out!
It is now working perfectly!!!!!
HWH charged less than $75.00!
Thank you HWH!
Craneman, I hope you have success as well!
I called today and was told it shipped yesterday. No information on what was done. The girl said I would get a paper invoice in the mail. If it doesn't fix it at least I eliminated what couldn't be done at home.
Box arrived Sunday, due to rain didn't install until today. All is working as it should. Billing shows a list of parts put in, total price 141.65 I am still on the list to talk to a tech. and will ask what might have caused the problem. I have to hold the manual up arrow while exiting and entering, to clear my gate with the mirror on the right side. If it can cause the issue I had I will manually move the mirror each time we leave.
Update, talked to a tech today and holding the raise button did not cause the diodes to fail, probably age. Now I can go in and out the gate without moving the mirror, just use the raise button.
So craneman what exactly did you send in and where is it located for my future reference
The control box for the HWH and sent to HWH for repair.
When I sent my box in I also sent in the control pad. They checked it out and put on a new face for I think $15.00
Also tell them to send you one of their cool calendars.
I got a new face for the control pad, but no calendar shipped back with the control box.