I haven't been able to open the safe so I got the original combination from Foretravel and after quite a few tries it opened. I closed
it and I haven't been able to open it since. i don't know why I got it open. Either I am doing it wrong and once I did it right. Hoping
someone can get me in the right direction.
I do know that once you relock the safe you must turn the dial at least four full turns to the left in order to begin your open attempt.
Are the batteries in the safe lock fresh?
No batteries in the 99 safes. On mine turn the dial left and right several times. Then go to the left to the first number the 3 more times to the number, then right directly to the number 3 time, and so on. Example left #x4, right #x3, left #x2. Right # or until the dial stops.
Bruce is correct... not electronic (see photo below) and, as he mentions, there is a certain order to the spin of the dial for each number of the combination to get the safe to open.
I'll bet our '00 safe is the same as yours, so I took a photo (see below) of the directions (just replace the "??" with your combination). Hope this helps!

My 99 instructions
That is the sequence I have been doing. Do I just need to go by the first number 4 times and I just start from any where.
Turn the dial left until your first number is aligned with index mark. This is your first turn. Now go 3 more revolutions to the left stopping the third time your number hits index mark. Now proceed to the second step and so on.
Is it safe? ......... Is it safe?
Sir Laurence Olivier to Dustin Hoffman in "Marathon Man" 1976. :D
On my safe after the last number, which is turning the dial to the right, I then need to turn the dial counterclockwise till it stops. Then I can open safe.
Hope it helps,
Safe travels
Dave
^.^d That's a good thing!
The battery issue tripped us up in our '03, which is why I asked.
I tried again this morning. I guess I will have to take it too a locksmith. Maybe it is gummed up. When I'm turning it the dial will tighten
up a bit and then when it is turned the opposite way it will loosen up. The drag is slight.
Just to give you an idea of what's going on inside, there are four disks and only one is directly connected to the dial shaft.
Three full turns and you pick up disks 2, 3, and 4 stopping with the slot on disk 4 lined up with the walker bar. Two full turns and you pick up disks 2 and 3 and stop at the point where the slot on disk three is in alignment. One full turn and disk 2 is in alignment leaving the turn back for disk one, then the final turn to pull on the walker bar to clear the locking pins. That turn has a positive stop. Turn the handle and you're good to go.
My wife opened a safe every day for years where she worked and so I always had her do it as I could not make it work.
so turning to the left, is that the top of the dial to the left or the bottom of the dial to the left? cause when turn the top to the left the bottom goes to the right, shoe boxes are so much simpler
Left=counter-clockwise
Right= clockwise
That drag you felt meant you were approaching the next number. I once had a friend crack my safe just by feel.
I suppose in this case that a satchel charge with some absorbent material above is out of the question?
P
Have yet to use mine so can't really say. The fact that it's on the floor is not a good thing for my back and knees. I wish that they had put it up over on the overhead. Haven't really looked but I wonder is there a way to get it out of that drawer on the floor and lift it and put it on the overhead? That would be good. my previous owner said he never used it either but I know the combination is in the safe Guess I should look at it.
It takes about ten minutes to take the safe out. Take off the door, the latch and 6 screws and it's out.
Took the safe to a locksmith and he opened it. I did it in front of him and he saw what I was doing wrong. On the second number I was going around three times and then to the number and did the same thing to the third number. He told me to go to the next number and two time more and the same to the third number but only one more time around. I was going around one extra turn. So it cost me $25 dollars for be an idiot.
I have bought security screws to reinstall it. Makes it a little harder to get out.
Reply number 4 would have saved you $25 also
A floor safe I use if not exercised regularly will require me to stop at the correct number and tap on the face with a block of wood to get the paw to latch on. If I open every month it's fine. Kinda puts a use it or loose it spin on things. Taken the head for service several times and always returns. Always opens with a little love. Impossible to open after a couple beers. Just like everything else.
Scott
I read #4 but I did it wrong. I got it wrong at the beginning and got lock into that way. Can't see the forest for the trees.
Sounds more like a cheap lesson that didn't require a blood sacrifice.