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Foretravel Motorhome Forums => Foretravel Tech Talk => Topic started by: Tim Fiedler on June 07, 2020, 07:57:40 pm

Title: Cartridge for Moen Utility Bay Faucet
Post by: Tim Fiedler on June 07, 2020, 07:57:40 pm
See picture of my MOEN Utility Bay Faucet attached  - It needed a cartridge. 

The numbers on the faucet are ANSI112.18.1M and the words "S-Series"

The correct MOEN Cartridge for this faucet is MOEN 14690 Ceramic Heavy Duty Cartridge

Follow directions - easy swap - easier yet if you do what I did and remove the faucet from the coach - just dont lose the rubber gaskets and of course shut of the water first (I used Manoblock, all good!)



Title: Re: Cartridge for Moen Utility Bay Faucet
Post by: folivier on June 07, 2020, 09:08:53 pm
What is the purpose of the white ring at the end of the faucet?
Inquiring minds want to know....
Title: Re: Cartridge for Moen Utility Bay Faucet
Post by: juicesqueezer on June 07, 2020, 09:23:50 pm
What is the purpose of the white ring at the end of the faucet?
Inquiring minds want to know....

It's a quick connect for adding a water hose to end of the spigot.  Hope this helps!
Title: Re: Cartridge for Moen Utility Bay Faucet
Post by: Journey, Roam, Explore on June 09, 2020, 04:02:43 pm
Tim where did you order it from? I've looked online and there anywhere is from 38 plus to 50 something plus dollars. One said each. So do you get both cartridges or did you have to order each one separate? Right now my faucet is out of the coach as I redo the wet bay and I fully intend on putting it back in and it would be nice to change the cartridges since I'm sure they've never been done. Some places are saying three weeks before they'll ship it others will ship it now but don't charge your shipping. What was your experience with the shipping? Thanks for putting in the part number.
Bob
Title: Re: Cartridge for Moen Utility Bay Faucet
Post by: Tim Fiedler on June 09, 2020, 04:08:41 pm
I bought them via amazon. One at a time.
Were between 45 and 51 dollars including shipping I think. Two different sellers First one took two weeks, worked great, I decided to do the second one as well and that one has not arrived yet
Title: Re: Cartridge for Moen Utility Bay Faucet
Post by: dsd on June 09, 2020, 04:16:46 pm
Sorry to post so late on this. Moen has a lifetime warranty. Go thru there warrentee department. Snap a photo and Magically a new one will show up. If it's unrepairable they will replace the whole faucet
Scott
Title: Re: Cartridge for Moen Utility Bay Faucet
Post by: bdale on June 09, 2020, 04:19:07 pm
If you call Moen, they will ship you new cartridges for free.  You need to talk to the commercial division though.  The consumer/residential group doesn't know anything about that faucet.  I received my replacements about a month ago.
Title: Re: Cartridge for Moen Utility Bay Faucet
Post by: pibutler on June 09, 2020, 04:22:12 pm
I had to replace mine as well, didn't know about the warranty , but I got mine from amazon and also bought some shares. There's a plastic version that you can buy for $14 also.

Pat
Title: Re: Cartridge for Moen Utility Bay Faucet
Post by: dans96u295ft on June 09, 2020, 04:32:29 pm
Great info. I'll call Moen
Title: Re: Cartridge for Moen Utility Bay Faucet
Post by: Tim Fiedler on June 09, 2020, 05:19:16 pm
Try to get Moen to get back to you at all these days is futile
Title: Re: Cartridge for Moen Utility Bay Faucet
Post by: dsd on June 09, 2020, 05:43:44 pm
Last time I dealt with them from start to finish was several days. Was to replace a 500$ kitchen faucet. Week later it showed up with a request to trash the old one. This was 8 months ago on a 12 years old faucet. I've had nothing but good experiences so much so that is all I will install now. Southern Nevada water has so much alkaline dissolved in it the boat will go. 3-5 mph faster. Destroys everything. They call it a pristine water source. I've drank my whole life, don't know any better.
Scott
Title: Re: Cartridge for Moen Utility Bay Faucet
Post by: Mogan David on June 09, 2020, 06:36:46 pm
I agree with at least attempting to get free warranty replacement from Moen.  I have done so with other old Moen fixtures.
FT modifies the Moen 8121 Commercial Service Sink faucet.  FT drills and taps it to accept a needle valve drain. 
https://www.moen.com/shared/docs/product-specifications/8121sp.pdf
A Moen 8124 would also fail to self-drain.
Practically everything else (minus 12V pump) self-drains.  When it was bitter cold (single digits f) in MI last NOV, I failed to open that valve before heading to Florida.  So, when I connected to water at the Cinci FMCA park, water came gushing out of the cracked-open expensive Moen valve body.  Obviously, it doesn't drain because of the arched spout.  For that reason, I replaced it with a straight spout SPEAKMAN SC 5812 Service Sink faucet.  You searched for 5812 - Speakman (https://speakman.com/?s=5812&post_type=product)
Amazon has changed (corrected) the pricing.  Whereas I paid about $74 for the polished version, it is now $100 and the rough chrome is about $76.
I'm not using the vertical pail support.  I chose the polished model, not the RCP rough chrome plate.  I can't tell if the inner bay door panel pushes against the spout.  There seems to be no problem closing the door securely.
Title: Re: Cartridge for Moen Utility Bay Faucet
Post by: Chuck Pearson on June 09, 2020, 07:30:00 pm
Moen does have a great warranty, I've used it a few times.  It is, however, limited to the original purchaser of the faucet, so unless you bought your Foretravel new......it's not warrantied. 
Title: Re: Cartridge for Moen Utility Bay Faucet
Post by: Caflashbob on June 10, 2020, 01:17:54 am
They replaced mine.  4th owner
Title: Re: Cartridge for Moen Utility Bay Faucet
Post by: Chuck Pearson on June 10, 2020, 09:10:55 am
No doubt they have replaced numerous ones. 

Moen warrants to the original consumer purchaser for as long as the original consumer purchaser owns their home (the "Warranty Period" for homeowners), that this faucet will be leak- and drip-free during normal use and all parts and finishes of this faucet will be free from defects in material and manufacturing workmanship. All other purchasers (including purchasers for industrial, commercial and business use) are warranted for a period of 5 years from the original date of purchase (the "Warranty Period" for non-homeowners).
Title: Re: Cartridge for Moen Utility Bay Faucet
Post by: bdale on June 10, 2020, 09:45:54 am
Yes, technically they could deny the warranty coverage for 99% of us.  I found that they were very liberal with their application of the warranty and were very helpful.  Our wet bay faucets are from their commercial line so you'll get best results by going straight to their commercial division tech support.  The residential division didn't even believe that it was a Moen product.  Once transferred to the commercial division, it still took them a while to identify the faucet since it's been out of production for quite a while. Once they did identify it, they never asked if I was the original owner and in fact seemed happy to see such an old model still in service.  They sent new cartridges right away.  They were out of stock on the o-rings for the faucet riser pipe but those were shipped a few days ago.  All at no charge.
Title: Re: Cartridge for Moen Utility Bay Faucet
Post by: nitehawk on June 10, 2020, 10:00:24 am
Moen covered the kitchen faucet in our coach and the faucet is 31 years old. Can't beat a company with that kind of service and warranty!!
Title: Re: Cartridge for Moen Utility Bay Faucet
Post by: oldguy on June 10, 2020, 10:44:05 am
We have Moen products in our house, phone and a new cartridge comes. No receipt necessary. 
Title: Re: Cartridge for Moen Utility Bay Faucet
Post by: Dave Dunington on June 10, 2020, 11:25:32 am
I have never had a problem with Moen warranty. Some plumbing shops are hesitant to give away free parts. The store I go to gives away Cartiriges like popcorn. I always carry a spare....
Safe Travels
Dave
Title: Re: Cartridge for Moen Utility Bay Faucet
Post by: rbark on June 10, 2020, 03:33:31 pm
Moen and Hansgrohe have the same policy. Hard to beat!
Title: Re: Cartridge for Moen Utility Bay Faucet
Post by: Chris m lang on June 10, 2020, 04:50:14 pm
Delta has the same policy also, have used them several times--never any question they just send me the parts I need
Chris