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Foretravel Motorhome Forums => Foretravel Tech Talk => Topic started by: Blueeyedme on June 23, 2020, 07:09:31 pm

Title: Help! Room won't retract
Post by: Blueeyedme on June 23, 2020, 07:09:31 pm
Hey all,

Having a problem with my room as it won't retract.  Hydraulic motor is running, fluid level is ok (was low, but I added fluid).  Worked fine on Sunday when I extended it.  The red light comes on as soon as I hit the extend/retract button.  Here is what the indicator down below looks like.  It almost seems that the pins are not releasing.  Appreciate any assistance!
Title: Re: Help! Room won't retract
Post by: Roger & Susan in Home2 on June 23, 2020, 09:23:26 pm
Make sure the bladder has retracted. You should be able to see light at the upper corners and front and rear edges of the LR slide.  Visually confirm every time you move the slide.  I think your picture indicates the pins have released. 

You slide is like the 2001.

Make sure the parking brake is on.
Title: Re: Help! Room won't retract
Post by: AC7880 on June 23, 2020, 09:36:40 pm
Do you have a HWH reset switch at drivers left arm?  Used it yet?
Title: Re: Help! Room won't retract
Post by: hdff on June 23, 2020, 09:42:36 pm
Do you have a HWH reset switch at drivers left arm?  Used it yet?
My 2000 did not
Title: Re: Help! Room won't retract
Post by: Blueeyedme on June 23, 2020, 09:44:17 pm
Do you have a HWH reset switch at drivers left arm?  Used it yet?

Not seeing anything like that.  Is there a way to manually reset the system?
Title: Re: Help! Room won't retract
Post by: Blueeyedme on June 23, 2020, 09:45:01 pm
Make sure the bladder has retracted. You should be able to see light at the upper corners and front and rear edges of the LR slide.  Visually confirm every time you move the slide.  I think your picture indicates the pins have released. 

You slide is like the 2001.

Make sure the parking brake is on.

Thanks Roger.  SOP every time.
Title: Re: Help! Room won't retract
Post by: Blueeyedme on June 24, 2020, 03:24:40 pm
Following the procedures in the owners manual, I opened the four valves then attempted to use a come-along on the prescribed hooks.  Unfortunately, that just bent the hooks.  After that, I rounded up 5 guys and we were able to push it in.  Closed the valves, inflate the bladder and I'm good to get on the road.  Will dig into this further when I get back home.
Title: Re: Help! Room won't retract
Post by: Miles and Kim Pepperd on June 29, 2020, 06:30:15 pm
Hope you got your problem resolved. Sure makes your heart race when the slide won't come in. We have been working on slide problems on 2002 U320 since we bought it in December. Sent boxes in basement in to HWH. Replaced locks, replaced sensor that send message to HWH panel. Had wires pinched above the slide and repaired those. Had problem with air system valve that fiills bladder on the big slide. Big rain and the coach flooded. Sure nice to hit the button and everything works!  Good luck with your issues. Sure makes me miss the 94 Grandvilla.
Title: Re: Help! Room won't retract
Post by: Eric & Alena + 3 on June 29, 2020, 06:56:27 pm
Dan,

I hope you figure it out soon. Where is that box with the indicator lights located in your coach?  I have an 02 made Oct 01and I have not come across a box like that. Those indicator lights sure would have been helpful when working Out my slide issues.

Thanks
Eric
Title: Re: Help! Room won't retract
Post by: Rich Bowman on June 29, 2020, 07:15:03 pm
Eric,

On an 02, the lights are located in a box mounted on the RightSide of the top center rail In the main ps storage bay.  ( at least on mine).  The boxes/boards are stacked several deep and the one with the lights is not the first one you can see.  They are not labeled and are in a vertical row.  If you get down there and watch, you can see them change as the room is extended and retracted.

If you get the HWH operator's manual (HWH computer-controlled leveling system 2000 series), they are shown on page 39, with labels.  I'm pretty sure you can find the manual with a search on the forum.

Rich

I just searched the the links on the forum all seem to point to a bad HWH page.  For some reason I can't post my copy.  PM me and I'll send it to you.
Title: Re: Help! Room won't retract
Post by: Eric & Alena + 3 on June 29, 2020, 11:18:14 pm
I am somewhat familiar with the boxes you speak of. I had to remove the main one and send it to HWH for repair. They did not put the stacks back together and the harness would not reach. I had to take it apart and rotate the pieces.

I was hoping there was a very clearly labeled system like the one in the beginning of this thread. I will need to get out the label maker and take my time with the operating manual.

Thanks for the reply!

I went through the trouble shooting section of the manual. My signals coming into the box were proven to be good and the next step was call HWH for box repair.

In regards to the bad box, HWH had to change out a few resistors and relays. It only cost around $250 with two day return shipping. The bad part is it took over three weeks for them to return my call to even send on the box and another three plus weeks to make the repair once they had my box.
Title: Re: Help! Room won't retract
Post by: pibutler on June 30, 2020, 11:58:34 am
I had a similar issue on my coach and it ended up being my house batteries would not produce enough volts/amps to actuate the solenoids. Replaced batteries and it resolved the issue. Prior to installation of new batteries I would run the generator as an interim solution, build up charge and then try.
Title: Re: Help! Room won't retract
Post by: Blueeyedme on August 07, 2020, 10:06:06 am
I dropped my coach off with RedTractor about a month ago and he has been working with HWH to figure it out.  It sounds like its pulling teeth for him to just get a call back from HWH techs.
Title: Re: Help! Room won't retract
Post by: bbeane on August 07, 2020, 10:22:31 am
I dropped my coach off with RedTractor about a month ago and he has been working with HWH to figure it out.  It sounds like its pulling teeth for him to just get a call back from HWH techs.
 
Good luck with HWH been waiting 2 weeks just to get an authorization to send my control box in.
Title: Re: Help! Room won't retract
Post by: Eric & Alena + 3 on August 07, 2020, 10:56:10 am
It took me 6 weeks, two years ago to get a call back. Took them 10 weeks to get to it and replace a few relays and resistors. Only cost $200ish and $50 was second day return air shipping.
Title: Re: Help! Room won't retract
Post by: Blueeyedme on August 12, 2020, 01:58:29 pm
Red Tractor was able to confirm with HWH that the control box IS the problem.  Ron has now pulled the box and shipped it back to Iowa....so the wait begins.  Apparently it's a very low serial number, not that it makes a difference, just interesting information.