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Cummins QuickServe Online

For the benefit of those readers who are, like me, brand new to the world of diesel motorhomes and Foretravel in particular, I would like to point out a most excellent information resource.  I realize this will be "old news" to the experienced forum members, so they can just ignore this post.

I am talking about the Cummins QuickServe Online website (see link below).  It took me about 6 months after purchasing our coach to discover this site.  Although there is a link to it at the very helpful BeamAlarm.com (under /Technical Help/Engine/Cummins Manuals), Technical Help - Engine it is kinda hard to find.  I also found mention of it in some old forum posts.

Anyway, if you have a Cummins engine in your coach, you need to go to the site and register.  It's free, and only takes a few minutes.  Once logged in, you will find a wealth of info pertaining to your engine.  There is a "copy" of your engine data plate, a list of factory part numbers (very handy for shopping for and ordering parts), a digital downloadable PDF copy of your Operation and Maintenance Manual (with up-to-date revisions), etc.  LOTS of good stuff!

Go check it out - I think you will find it very informative.

Cummins QuickServe Online
1993 U280 SE 40' WTBI, Build: 4359
C8.3 300hp, 6-Speed, Exhaust Brake
960 watts on the roof (6 x 160)
Sorento (or BOLT) on a Kar Kaddy SS
"Nature abhors a vacuum"

Re: Cummins QuickServe Online

Reply #1
Thanks for the info. Registered on their site but had some kind of screw up with my password. Will check it out when they reset to their password.
Tom
1998 U320 40'

Re: Cummins QuickServe Online

Reply #2
I think I had the same initial problem with password.  After signing up, I logged in with the temp password they sent by email, then I changed it to a "personal" password.  The next time I tried to log on, my password would not work.  I sent email to their "help" address detailing my problem, and got a response in just a few hours.  They said it was "fixed", and it was!  All good after that.
1993 U280 SE 40' WTBI, Build: 4359
C8.3 300hp, 6-Speed, Exhaust Brake
960 watts on the roof (6 x 160)
Sorento (or BOLT) on a Kar Kaddy SS
"Nature abhors a vacuum"

Re: Cummins QuickServe Online

Reply #3
That's a great resource.  Used it a couple of days ago to figure out part number for my weeping lift pump.  Be sure to check out the "fueling" specs for your particular engine, all the torque, hp, rpm values are listed. 

One question, though.  It appears to be possible to purchase parts directly thru this website but I have been unable to do so.  Has anyone actually done this?  Cummins Southern Plains in Corpus shut down and closest dealer is San Antonio so online purchase of genuine parts would be nice. 
"Not so  long ago we were a nation of risk takers, riding five million pounds of  thrust straight into space."  Joe Gresh
Chuck Pearson
1996 U295
2018 Can Am X3 TurboRS

Re: Cummins QuickServe Online

Reply #4
That's a great resource.  Used it a couple of days ago to figure out part number for my weeping lift pump.  Be sure to check out the "fueling" specs for your particular engine, all the torque, hp, rpm values are listed.

Chuck - where are you seeing the "fueling" specs?  I can find the engine dataplate and service bulletins, but haven't been able to find that page yet.

Thanks.
Learn every day, but especially from the experiences of others. It's cheaper!  - John C. Bogle

2000 U320 36' non-slide / WildEBeest Rescue
2003 U320

Re: Cummins QuickServe Online

Reply #5
 Michelle, I may be wrong but last time I looked at my engine info on that site that info was on the left (not a page as such). As I say it was 6 months ago so memory may be failing me.
This info just gave some abreviated letter and value ???
JohnH
Coachless, now use aircraft. 2003 Ford Travelair TC280 class C. Super shape. Just for 1 yr .
1994 Ford E350 ClassC,total renovation inside and out. Now sold.
2000 U295  36' Cummins 350 c/w Banks Stinger, Resonator upgrade,Solar, LED lites.Residential fridge with slide out pantry. Build 5674. Sold
ex 92 GV 022C ored Cummins. Sold
ex 95 GV240 cat 3116. Sold
2017 Mini cooper s & 2016 land Rover LR2 HSE  LUX.
jhaygarth@aol.com    SKP #130098
treat everyone as you would like to be.

Re: Cummins QuickServe Online

Reply #6
Chuck - where are you seeing the "fueling" specs?  I can find the engine dataplate and service bulletins, but haven't been able to find that page yet.


After logging in, Parts tab.  Catalog.  Scroll down to fuel pump, click link to open.  Under the line drawing illustration of the pump is column for remarks, under that a link for Fuel Pump....More.  Clicking this shows info.

Cummins QuickServe Online | COLA   

Am pretty amazed to find a comprehensive service manual is available online.  Not the best organized site but big info.   
"Not so  long ago we were a nation of risk takers, riding five million pounds of  thrust straight into space."  Joe Gresh
Chuck Pearson
1996 U295
2018 Can Am X3 TurboRS

Re: Cummins QuickServe Online

Reply #7
Same info is also listed under "RATING, FUEL"

After logging in, Parts tab.  Catalog.  Scroll down to RATING, FUEL, click link to open.

1993 U280 SE 40' WTBI, Build: 4359
C8.3 300hp, 6-Speed, Exhaust Brake
960 watts on the roof (6 x 160)
Sorento (or BOLT) on a Kar Kaddy SS
"Nature abhors a vacuum"

 

Re: Cummins QuickServe Online

Reply #8
It appears to be possible to purchase parts directly thru this website but I have been unable to do so.

I found a link to some info put out by Cummins Northwest.  Sounds like what you want to do, but may only pertain to NW area of the country?  It says one of the delivery options is "Direct Shipping", so that should work no matter where you live.

Ordering Cummins Parts
1993 U280 SE 40' WTBI, Build: 4359
C8.3 300hp, 6-Speed, Exhaust Brake
960 watts on the roof (6 x 160)
Sorento (or BOLT) on a Kar Kaddy SS
"Nature abhors a vacuum"