Coach care
Called Southern Plains Cummins in Houston and made an appointment, [two weeks was the quickest I could get in].
I told service writer coach would sometimes take 5 to 10 seconds to start, and if he could read codes and update ecm, if
necessary, and check fuel system.
Service writer said it would be $250 for diagnostics and inspection. I said fine.
When I arrived they put the coach in the lot for a hour, then moved it into a bay. After several hours in the bay, I inquired
on the status of the inspection, Service manager told me techs had just returned from lunch and would check it out.
After 5 hours there, I told them I had to go. They said they were finished and told me I had had a secondary fuel filter leak,
possibly a bad sensor, and needed 23 ecm updates. They also told me it would be $450 charge for the inspection.
I explained that I was quoted $250, he said no, all rv's are $450. Luckily the fellow I made the appointment with, was there,
and admitted to the quote. Chris, the service manager then proceeded to tell me, not once but 3 times,
that next time I came in, it would be $450. He also quoted me $1300 for the filter and sensor repair and ecm upgrades.
Draw your own conclusions.
Topic: Coach care