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Samsung RSG257AARS

June 19, 2015, 12:15:36 pm

Up untill recently the ice maker has been flawless, now twice in last month it has jammed up with ground ice in the dump chute, I clean it out, a few weeks later it is jammed again.
Wondering if there is a simple fix, I am not familiar with these fancy ice makers.
Thank

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Re: Samsung RSG257AARS

Reply #1 – June 19, 2015, 12:19:31 pm

Dave, you hold the glass on the outside to catch ice, not put it in the ice box thinking it will come out with the ice already in it  
Fancy machine comes with fancy problems.
JohnH

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Re: Samsung RSG257AARS

Reply #2 – June 19, 2015, 12:32:59 pm

Hi John,
Yo might be rite, let's see, Splain that again, think I missed a step 

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Re: Samsung RSG257AARS

Reply #3 – June 19, 2015, 01:35:02 pm

Have lowered the temp from -2 down to -8f could be a case of not beingcold enuff when opens trap door leaving some warm air n, causing the build up of frost/ice then stops up. Will see.

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Re: Samsung RSG257AARS

Reply #4 – June 19, 2015, 02:33:19 pm

Hi Dave,
Think you are on the right track. Problem is ice refreezes in chute. Can you check to see if the flapper door on the chute is closing tight? I just looked at ours and with my finger, I can open that door slightly and let it snap back. Ours looks and sounds like it closes tight and has good spring tension. I think problem more likely with crushed ice.
What do you have to do to clean out the jam? Do you have to remove the ice bucket?
So far ours has not done this (RSG257AARS also).
If this only happens after using crushed ice, try running a few cubes through it at the end (PITA I know).
Dick

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Re: Samsung RSG257AARS

Reply #5 – June 19, 2015, 02:55:56 pm

Hi Dick,
Thanks, I never use the crushed setting, your correct it just seems to fill the chute with frost and ground up ice, freezes and no more ice.,  It is a pain to remove the bucket, scatter some ice everywhere, (easy clean up with the ceramic floor) then clean up the stoppage, dump the ice bucket, let everything melt, thaw out and reset, works a month or so and repeats.
So now have set at -8, and will indeed have a closer look at the trap / flapper door for good closing.  Other wise, I love that refrig, just have to remember to tie the doors together and it travels well.
Many thanks

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Re: Samsung RSG257AARS

Reply #6 – June 19, 2015, 07:24:31 pm

Hmmmm.  Maybe that is why David Flanagan advised me not to get the model with ice and water in the door.  I have the french door top and the freezer bottom with an ice maker there.  LOVE the upgrade!!!!  SO happy to get rid of that old Dometic!

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Re: Samsung RSG257AARS

Reply #7 – June 20, 2015, 06:02:36 pm

24Hrs later, still no frost buildup in chute, will keep check with temp set at -8f, see what happens. The ice cream sure is stiff @ new temp setting.

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Re: Samsung RSG257AARS

Reply #8 – June 25, 2015, 04:24:51 pm

Dick S
So far so good with the -8f freezer setting, no frost build up, ice chute is clean & clear & working great.
Thanks

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Re: Samsung RSG257AARS

Reply #9 – July 01, 2015, 12:49:20 pm

Appreciate the update. A couple days ago we had our 1st blockage. Not too bad though, we were able to free it from the bottom so didn't have to remove the ice bucket.
Dick

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Re: Samsung RSG257AARS

Reply #10 – July 01, 2015, 12:58:59 pm

Dick,
Its still free & working great, no build ups, trap door flap seems to seal good.

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Re: Samsung RSG257AARS

Reply #11 – July 19, 2015, 03:09:30 pm

Dick,
Ice maker still flawless, no frost in chute, so lowering the temp seems to be the answer. PTL

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