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Direct tv solution

I have had direct tv with traveler winegard sat for 3 years. My problem is every time I travel to different location no service. Then it is over a hour with reps that go through the standard company bs. Tell them I am a Motorhomes and after taking to several techs get tv.
How do I solve this problem. We sitting in FT lot should I ask Luke. Do not know if MOT did something wrong or if 3 year old equipment.
Any suggestion will be appreciated.
John
1998 U270 34'

Re: Direct tv solution

Reply #1 –
John had direct tv for 10 years. I use a manual dish never had a problem. However if you are over 150 miles from your zip code of record you will not get locals, everything else should work.
Bruce, Linda, and Macy
Zoey RIP 1/20/19
1999 U295 40' build #5400
2017 silver Jeep Wrangler, 1260 watts of solar on top
Moving around the country

Re: Direct tv solution

Reply #2 –
I run into the same problem, but rather than call, just have waited it out. Last nite in the MOT lot across the road from you I had that problem. Bruce was right about the local channels, but I can get them over the air.
Len and Deb Speiser
1999 U270 36'
2017 Jeep Wrangler Unlimited
You're either on the bus, or you're off the bus!--Ken Kesey
If you're lucky enough to live in a bus, you're lucky enough!

Re: Direct tv solution

Reply #3 –
If your dish has been down for an extended time like 2-3 weeks the receiver and satellite can not talk to each other and the service will be turned off. So to keep it active you will need it to be locked onto the satellite all the time except for maybe a week
previous 1984 35 ft ORED 250 HP 3208 Cat       
previous 1998 40 ft U295 CAI 325 hp Cummins
previous 2003 40 Ft u320 build #6140 450 Cummins M11.                                                         
1999 Mazda Miata
Ron, Nancy, Tipper the cat, Max The dog
1997 U 270 36 ft build number 5174 8.3 Cummins

Re: Direct tv solution

Reply #4 –
John, do you get the cable channels like HGTV and not the local channels?

Call 800-769-4635.  Have your a count number handy.  Tell the person that answers that you have a mobile account and that you want to change your service address.  They want a real street address and occasionally a county name.  We change our service address frequently. They will sent a signal to the satellite and to the receiver to download the local links and new guide data.  Should happen in just a few minutes.  Occasionally you might have to reset the receiver.  If the receiver has been powered off then it has to go through the start up stuff, takes several minutes.

DirecTV wants you to think that local spot programming is very local, like 100 miles, but the truth is most of the spot beams can be several hundred miles across.  And they overlap.  Tucson overlaps Phoenix. Phoenix goes way north of the Grand Canyon.  DesMoines IA reaches all the way to St Paul, at least 200 miles.

Roger Engdahl and Susan Green
2001 U320 3610 #5879 (Home2) - 2014 Jeep Cherokee or 2018 F150
Hastings, MN

Re: Direct tv solution

Reply #5 –
John, you might give David at Sats2Go a call, 281-564-2828.  He installed our Traveler and we have had no problem receiving programming wherever we've been.  We do loose our locals when traveling but that's our choice.  David is a great guy and hopefully could steer you in the right direction. 
Bill
Bill and Joyce, The House2 and Dashboard Pig III
2000 U320 4210 CAI (The House2)
Build # 5733
2019 F150 King Ranch FX4

Re: Direct tv solution

Reply #6 –
Try going online and refresh that box that is in your MH.
2002 U270 - sold
2013 New Horizons 5th Wheel - sold
2017 RAM 5500 - sold

Re: Direct tv solution

Reply #7 –
Well, I have traveler and dish - works very well every time, but I did send my traveler in last year- I had an early S/N and it didn't want to find all three Satellites (110, 119, and 121) when I was south of Orlando

Hope you get it figured out
Tim Fiedler    2025 LTV Unity MBL on Order
2000 Chevy Tracker 2 Door Convertible 4WD Now lifted 4.5"
1985 Citroen 2CV6 Charleston
Murphy Rebel on wheels with 175HP Titan
Cessna P337
1980 48' Westport MY (!/4 Share)

Re: Direct tv solution

Reply #8 –
I too have the Traveler and am pleased.
There have been occasions when I had to push the red reset button on the receiver to kick it.
Once we get out of the Austin local spot I change my service address to NY City.

Elliott & Mary Bray
ex. 1996 36' U295 - Build 4879
ex. 2018 Coachmen Leprechaun 319MB
 

Re: Direct tv solution

Reply #9 –
Quote from: Roger & Susan in Home2 –
John, do you get the cable channels like HGTV and not the local channels?

 
DirecTV wants you to think that local spot programming is very local, like 100 miles, but the truth is most of the spot beams can be several hundred miles across.  And they overlap.  Tucson overlaps Phoenix. Phoenix goes way north of the Grand Canyon.  DesMoines IA reaches all the way to St Paul, at least 200 miles.


On our recent three month trip I called and changed our local NC channels to New York upon our arrival on Long Island. We continued to receive NY local programs as far north as Greenville, Maine thru Shenadoah Natl Park, Va. It didn't end until we returned to our home port in NC. I turned on the tv and was greeted with the message we weren't authorized to receive the channels. A phone call returned out local NC programming.
Ed and Michele
2000 U295  36'  (Build #5600)
8.3 ISC 350HP.
2012 Jeep Grand Cherokee (Toad)
2001 Lance Truck Camper (Sold)
2001 Lazy Daze (Class C). RK Floor Plan (Sold)

Re: Direct tv solution

Reply #10 –
Quote from: Roger & Susan in Home2 –
John, do you get the cable channels like HGTV and not the local channels?

Call 800-769-4635.  Have your a count number handy.  Tell the person that answers that you have a mobile account and that you want to change your service address.  They want a real street address and occasionally a county name.  We change our service address frequently. They will sent a signal to the satellite and to the receiver to download the local links and new guide data.  Should happen in just a few minutes.  Occasionally you might have to reset the receiver.  If the receiver has been powered off then it has to go through the start up stuff, takes several minutes.

DirecTV wants you to think that local spot programming is very local, like 100 miles, but the truth is most of the spot beams can be several hundred miles across.  And they overlap.  Tucson overlaps Phoenix. Phoenix goes way north of the Grand Canyon.  DesMoines IA reaches all the way to St Paul, at least 200 miles.




I have DirecTV both in my Los Angeles home and my RV.  I have local channels, and can receive them almost to San Francisco.  Last summer, I had DirecTV install a dish at my campsite in Coarsegold (near Yosemite), my RV site is under oak trees.  I got good reception there, but no LA local channels.  When i go home, I found I had lost my LA local channels.  It turns out they changed my service address.  I changed it back and again started receiving my LA local channels both at home and in Coarsegold.
Tom Lang K6PG (originally  KC6UEC)
and Diane Lang
2003 38 U295 build 6209
2016 Jeep Grand Cherokee Summit Ecodiesel
still have tow-ready 2006 Acura MDX 
Temple City, California
Motorcade 16681 California Chapter President
SKP 16663 member of SKP Park of the Sierra, Coarsegold California
FMCA F071251
Retired electrical and electronic engineer

Re: Direct tv solution

Reply #11 –
If you have a mobile account and change your service address while traveling when you get home it is just another stop and you have to change it to where you are.
Roger Engdahl and Susan Green
2001 U320 3610 #5879 (Home2) - 2014 Jeep Cherokee or 2018 F150
Hastings, MN
 

Re: Direct tv solution

Reply #12 –
We don't use the Kingdome that came with the coach. Instead, we use the DISH tripod mount that we had in the AS. They've treated us well; all it takes is a phone call to cancel if not needed. Costs around $50.00 to have it aligned, but big deal if you're going to be tied to the pier for a while. We started traveling in the days before cell phones, wi-fi and yes, T.V. and don't miss it a bit if we are not in a signal area. O.K., I lied, we cannot do without that stuff anymore, we even have two MacBooks! 
1993 U-240 "La Villa Grande"..CAT 3116 w/ Pacbrake PRXB...Allison 3060 6-speed..
Previous: 1983 Airstream 310 turbo diesel, 1979 Airstream 280 turbo diesel
                                      Build # 4297
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                      Home base:  'Cactus Hug' (Ajo, Arizona)
                        DW Judy & Chet the wonder dog
                        Full-Timers 'Sailing the asphalt sea'