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Topic: Best Factory Service Centers (Read 607 times) previous topic - next topic

Best Factory Service Centers

RV component manufacturers are located around the US and I've seen some posts here about service being offered at component manufacturer facilities.  One that comes to mind is HWH's home in Moscow, Iowa.

I'm hoping this post will generate replies from folks who've used other factory-owned service centers with success.

If components have multiple service centers (Cummins and Allison come to mind) then your experience with a regional center is great.

If there's something else in these factory facilities like tours of note please add that to your comments.

Let's keep this to factory-oriented service centers even though I can fully understand and appreciate there must be 1000's of really find "local" repair shops who could do work on any/all FT components or systems.

Thanks

Randy

MODERATORS:  If this is better served in Discussion Forum please move.
Randy (N4TDT) and Karen Crete
Sarasota, Florida
SOLD:  2000 U270 34' WTFE Build 5756 "Ole Red"

Re: Best Factory Service Centers

Reply #1 –
MCD Innovations day/night shades offers factory installation.
Zip Dee Awnings offers factory service.
Larry and Terry
Ex 2004 U270 36'

Re: Best Factory Service Centers

Reply #2 –
Quote from: ltg –
MCD Innovations day/night shades offers factory installation.
Zip Dee Awnings offers factory service.

So it looks like MCD Innovations is in McKinney, TX?

And, Zip Dee is located in Elk Grove Village, IL?
Randy (N4TDT) and Karen Crete
Sarasota, Florida
SOLD:  2000 U270 34' WTFE Build 5756 "Ole Red"

Re: Best Factory Service Centers

Reply #3 –
Detroit Diesel Allison in Tampa has great customer service, did a very good job of tackling a transmission leak for me, very easy to find, right off highway 301 & close to I-4. they also have 9 more service centers in FL see Florida Detroit Diesel-Allison | Welcome Also just had all windows & door de-snaked at Suncoast Designers Suncoast Designers | RV Window Repair Specialists in Hudson, FL not far from Clearwater on FL west coast.

Re: Best Factory Service Centers

Reply #4 –
FWIW, I'm trying to schedule a trip back to Florida to test Suncoast Designers lifetime warranty for window repair.  A number of their repaired seals are starting to snake after four years.
Regards,
Brett

'99 42' Foretravel Xtreme
'14 Brown Motorsports Stacker
'05 Chevy SSR
'02 BMW R1150R

Re: Best Factory Service Centers

Reply #5 –
Quote from: amos.harrison –
FWIW, I'm trying to schedule a trip back to Florida to test Suncoast Designers lifetime warranty for window repair.  A number of their repaired seals are starting to snake after four years.
Brett, sent you a PM< this may be a topic for discussion on a separate thread sometime...seems there is an alternative in that one can remove windows & send to them, most likely at one's own expense...not very reassuring I know...(mods feel free to split this one off into it's own discussion if desired?)

Re: Best Factory Service Centers

Reply #6 –
Went to Lee Smith in Chattanooga and received a cold reception.  Treated as if I was in their way.  Had bad air leak.  Left and called Tennessee RV they could see me in two weeks.  This occurred last March.  Drove all the way to Texas and took to MOT.  No place like home. 
Dan & Shirley Stansel
2002 U295 4020 AGDS Build#6054
Towing Buick Enclave & M &  G Braking
Emerald Bay, Lake Palestine, Texas
MC# 16650
 

Re: Best Factory Service Centers

Reply #7 –
Let's remember, per the OP's request, this is a discussion of Factory Service centers, not service centers in general.  Factory = manufacturer of the product and their factory-owned locations.

Also, highly recommend that folks use RV Service Reviews to log their experiences with service in general.  It's a much larger pool of reviews and a valuable resource to all RVers (no affiliation, just think it's a good site).
Learn every day, but especially from the experiences of others. It's cheaper!  - John C. Bogle

2000 U320 36' non-slide / WildEBeest Rescue
2003 U320