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Topic: Windshield replacement (Read 1043 times) previous topic - next topic

Windshield replacement

My windshield glass claim is finally moving along with Progressive. Both windshields were damaged on our way through Atlanta on the last trip. I told the claims rep we would likely be needing to replace the gasket as it's either original or over 11 years old. They refer out to Duncan Systems who I guess is based out of Elkhart assuming I googled correctly... Anyone have experience with them? Supposedly they will offer me a list of approved installers. I may just use Creative Coach down in Lakeland, although it is a 'fur piece' from Oviedo...

 
The selected media item is not currently available. Dave Head & Megan Westbrook
Titusville, FL - The Great Outdoors
'98 270 buying this month
Toad is a 2018 F150 XLT

Re: Windshield replacement

Reply #1 –
You will want them to install Windshields made by Guardian Glass. That is the Oem supplier. Lots of Topics using search feature. Key word Duncan Systems and also Guardian windshields
91 GV U300 Unihome 40' Build 3811
6V92TA Detroit

Re: Windshield replacement

Reply #2 –
We had a windshield replaced by Duncan years ago- it is still in our coach now.  Before we had our Foretravel we had Creative Coach do collision repairs on our SOB- was very happy with the work.  Hope this helps Dave.
Ted & Karen
2001 U270 36' - sold after 12 years full timing

Re: Windshield replacement

Reply #3 –
Duncan did ours last year. They sent the wrong gasket, but the two guys that installed the windshield said the one that was on was still in good shape so they were able to use it. No leaks.

Re: Windshield replacement

Reply #4 –
We have never changed front windshield rubber gasket, but have heard that changing the gasket can lead to new 'problems'.  Maybe the replacement is not exact enough fit? We would prefer to leave the original gasket and replace glass.

Re: Windshield replacement

Reply #5 –
 Dave, We just had one of our front windshields replaced by Creative Coach in Lakeland. They did a great job. They also did some cosmetic work and removed polyglow. Lastly they did some collision repair to fix my boo boo from when I was new to driving the coach. I was very pleased with the quality of the work and I like these guys a lot. It was a long drive for us too but worth it.
Michael Hayley; Barry Brennan
2001 U320, 36', IFS, build #5909
Buster and Shelby, (Boxers)

Re: Windshield replacement

Reply #6 –
My insurance company called Duncan to have one of my windshields replaced by a mobile unit two years ago.  This glass is labeled Duncan, not Guardian, but is an exact match, including the shading at the top.  No problems whatsoever.
Regards,
Brett

'99 42' Foretravel Xtreme
'14 Brown Motorsports Stacker
'05 Chevy SSR
'02 BMW R1150R

Re: Windshield replacement

Reply #7 –
I have one that was broken on the road in Montana. Since I'm in Alaska, I'll not bother with it till I get home, may end up with 2, I'll just take it to FT. Also got one broken on the Jeep !
Dave W. (AKA Toyman )
'03, 270, 36', Build 6095, Pulling whatever I hook it to.

"Don't cry because it's over. Smile because it happened."
Dr Seuss

Re: Windshield replacement

Reply #8 –
We recently replaced our passenger side thru Guardian glass windshield replacement service.  Went slick and got a years membership in FMCA to boot. Highly recommend.

Re: Windshield replacement

Reply #9 –
RV Glass Tech in Zephyrhills FL did a fabulous job installing Guardian glass in under 2 hours. Very professional. Did NOT have to replace the gasket which they felt was OEM based on the Vircon glass and the opaque lamination. 22 years - onward!
The selected media item is not currently available. Dave Head & Megan Westbrook
Titusville, FL - The Great Outdoors
'98 270 buying this month
Toad is a 2018 F150 XLT

Re: Windshield replacement

Reply #10 –
Quote from: toyman –
I have one that was broken on the road in Montana. Since I'm in Alaska, I'll not bother with it till I get home, may end up with 2, I'll just take it to FT. Also got one broken on the Jeep !

Just be aware that FT will require you to pay for the replacement and you get reimbursed by your insurance company.

Is this true of any of the other companies mentioned?

Rick and Wendy Green
1998 U270 3600 The Coach Formerly known as Princess
Build# 5336
2007 Ford Explorer

Re: Windshield replacement

Reply #11 –
My insurance paid Foretravel directly for new windshield
Steve DeLange
2005 U320T 40'
Pearland, Texas

Re: Windshield replacement

Reply #12 –
Mine too.  They had to negotiate with FT-they felt FT's price was too high.
Regards,
Brett

'99 42' Foretravel Xtreme
'14 Brown Motorsports Stacker
'05 Chevy SSR
'02 BMW R1150R
 

Re: Windshield replacement

Reply #13 –
Foretravel replaced my windshield on 6/20/2017. I was told my windshield would be the last one they replaced through an insurance company. Apparently Foretravel is having trouble being reimbursed & basically tired of arguing with and waiting for the adjusters to return their calls. The coach owner will be responsible for paying Foretravel for the windshield and the coach owner will have to get reimbursed by the insurance company.
2006 Nimbus 340'
Build #6353
Aug 2005
Motorcader #17139