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Topic: Windshield replacement (Read 837 times) previous topic - next topic

Windshield replacement

We had a tree branch shattered our driver side windshield this last Sat during a wind storm while it was parked in our driveway.
We were planning on heading South the next day, Sunday.
Our current insurance company, Safeco will replace it at zero deductible. 

So far so good. They are shipping the windshield from their Cleveland warehouse to a Safelite shop in Toledo that they claim is certificated to do class A rvs.
Looking at the Google maps, the shop is located in a strip and the bay door doesn't look tall or wide enough.
Can't call the shop, no phone number is listed and Safeco can only patch your call though. The shop hasn't returned Safeco call to them or to us.
If we don't hear by tomorrow, we'll do a road trip (1 hr) to check them our.
Anyone here have any experience with Safeco or Safelite insurance?
Dick & Sue
'99 U320, 36'
2015 F150 4x4 Supercrew
M & G with brakeaway system
Blue Ox Avail 10,000# tow bar
Grosse Ile, Mi.

Re: Windshield replacement

Reply #1 –
Safelite should give you the shop's number,call again and get a different person.We had our winshield replaced outside of a shop's
building,only takes a couple of hours,does'nt have to be indoors.Are Safeco and Safelite 2 different companies?
96 U270 BUILD 4810
85 380SL
Drummonds TN.

Re: Windshield replacement

Reply #2 –
Thanks John,
Safeco insurance uses Safelite RV Solutions to administrate their glass claim. Then Safelite RV Solutions selects one of their Safelite glass installers.

Your response makes me feel a little better, just not a lot better.
 
We had both windshields replaced in July 2011. Progressive sent us to Duncan in Elkhart, ind. They had a installer then. They don't install anymore, but will ship the glass to an outside installer.
Dick & Sue
'99 U320, 36'
2015 F150 4x4 Supercrew
M & G with brakeaway system
Blue Ox Avail 10,000# tow bar
Grosse Ile, Mi.

Re: Windshield replacement

Reply #3 –
Every time I call them I ask the same question and get the same goofy answer,why on earth do you post the shop's phone number
when it goes to the national number anyway.
We have had good luck with some companies with warrantee claims and/or complaints,if you don't get anywhere with the 800
office number,if they have a Facebook page get on it and post some negative comment,you'll get a call pretty quick.
96 U270 BUILD 4810
85 380SL
Drummonds TN.

Re: Windshield replacement

Reply #4 –
Very few glass shops have bays large enough for a motorhome. I had one of my windshields replaced and they did it on the street in front of the shop. 
1993 U225 Build #: 4285
500 Watts Solar
Honda CRV AWD
Former 1981 Foretravel Travco
Retired, Full Time Off Grid Snowbird

Re: Windshield replacement

Reply #5 –
We have had MOT do both sides of ours at different times.  They don't want you driving out of the lot until the next day so the adhesive can set.

Rich
Rich and Peggy Bowman
2002 U270 3610 WTFS, build #5939--"Freedom"
2022 Jeep Grand Cherokee Summit 4xe
SMI AirForceOne brake system
PakCanoe 15

Re: Windshield replacement

Reply #6 –
Us po boys with the rubber gasket can just drive away.
96 U270 BUILD 4810
85 380SL
Drummonds TN.

Re: Windshield replacement

Reply #7 –
Just noticed a big crack that developed during or travels today. We are heading to Tucson. Anyone know a good glass shop there??
Now to look at my insurance coverage.......
THE QUESTION IS:  Should I get It replaced now OR wait until we return from our forthcoming three months in Mexico??? What you think??
Glenn and Amy Beinfest
2001 36' U320
#5812
2014 Honda CRV

No Whining on the YACHT

Re: Windshield replacement

Reply #8 –
Quote from: Dick & Sue –
We had a tree branch shattered our driver side windshield this last Sat during a wind storm while it was parked in our driveway.
We were planning on heading South the next day, Sunday.
Our current insurance company, Safeco will replace it at zero deductible. 

So far so good. They are shipping the windshield from their Cleveland warehouse to a Safelite shop in Toledo that they claim is certificated to do class A rvs.
Looking at the Google maps, the shop is located in a strip and the bay door doesn't look tall or wide enough.
Can't call the shop, no phone number is listed and Safeco can only patch your call though. The shop hasn't returned Safeco call to them or to us.
If we don't hear by tomorrow, we'll do a road trip (1 hr) to check them our.
Anyone here have any experience with Safeco or Safelite insurance?
Yes, my agent (I have safeco) said they will replace both my windshields when I am ready for zero dollars. P/S is cracked, but drivers side has a few stars. He said just tell them they bother your vision, which they do.

I installed probably 40 FT U270-U320"s windshields when a tech. Coach needs to be level. Make sure they glue it in with urethane on both sides of the rubber before they put the zipper in.Then let it sit 24 hours. Just my take
Chris
Chris and Tammy White  CDA Idaho
Previous owners 1997 U295 36' 3126 Cat 300 HP Build # 4998
Former Foretravel tech & RVIA certified tech
Former owner Custom Satellite home/RV satellites 
Former owner Vans LTD  van conversions
Unemployed, panhandler, drag racer NHRA #6348

Re: Windshield replacement

Reply #9 –
Quote from: GleamB –
Just noticed a big crack that developed during or travels today. We are heading to Tucson. Anyone know a good glass shop there??
Now to look at my insurance coverage.......
THE QUESTION IS:  Should I get It replaced now OR wait until we return from our forthcoming three months in Mexico??? What you think??
If it's not that bad, have the crack repaired for now Mexico! Wait till you get home. I am waiting, even though my pass side is cracked bad. Mine happened with a air ride issue. Want to make sure that is fixed.
I hate the thought of new windshields, because you know your going to get a star in your new windshield right in your vision.
Happened last winter in our Jeep.
Chris
Chris and Tammy White  CDA Idaho
Previous owners 1997 U295 36' 3126 Cat 300 HP Build # 4998
Former Foretravel tech & RVIA certified tech
Former owner Custom Satellite home/RV satellites 
Former owner Vans LTD  van conversions
Unemployed, panhandler, drag racer NHRA #6348

Re: Windshield replacement

Reply #10 –
Quote from: GleamB –
THE QUESTION IS:  Should I get It replaced now OR wait until we return from our forthcoming three months in Mexico??? What you think??
Since you have the bus style, you have a greater chance of catching a rock in the glass than a GV. Since Mexico has more two lane main roads on average than we do, you chances are probably greater there. I was returning a VW to the airport rental in Puerto Vallarta after a couple of weeks when about 1K from the airport, a truck threw up a big rock and caught the windshield right in the middle. CC insurance picked up the $75 bill.

Where in Mexico are you headed? We are headed down after Q.

Pierce
Pierce and Gaylie Stewart
'93 U300/36 WTBI
Detroit 6V-92TA Jake
1140 watts on the roof
SBFD (ret)

Re: Windshield replacement

Reply #11 –
If you have time to stop by quartzsite on the way back from Mexico, I would give this guy Jeff a call. He sets up every year on Main St and hwy 95 on the NW corner.

He's been replacing motor home windshields for over 20 years, and is extremely knowledgeable.

He comes down from Junction City, Oregon.

His company/contact info is:

Windshield Magic
Jeff Jennings
Cell 541-998-3397
J.R.
99 U320 40' WTFE
Build # 5388
 

Re: Windshield replacement

Reply #12 –
JR....I met Jeff last year at Quartzite and definitely would have him do the work, but we'll be in Mexico.
Pierce.....we are meeting up with Twig near Tuscon and crossing Nogales November 15. Heading towards Mazatlan and parts unknown. How do you say " hurricane" in espanol.????
Glenn and Amy Beinfest
2001 36' U320
#5812
2014 Honda CRV

No Whining on the YACHT