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Topic: MHOT experience? (Read 809 times) previous topic - next topic

MHOT experience?

I see lots of older posts about Motohomes of Texas - all quite positive.  I'd be interested in seeing more current reviews from any who have done business with them more recently. 

Re: MHOT experience?

Reply #1 –
I was there in October to have them go over our coach and fix whatever they came across that they thought needed attention. Keith Risch worked on my coach and found things others would not have seen. I was treated fair, felt very confident with the work performed, and was allowed to watch them do repairs and answer my many questions. I wanted my coach to be in the best possible shape for our trip deep into Mexico. They were going through personnel changes when we arrived. Seems that some mechanics moved on to other shops for a few more dollars in pay. That is the American Way, though, and I hope they were able to find some more knowledgeable help. They were " backed up " when we arrived, due to the manpower issue, and some of the other folks who were scheduled after us had to stay around a few days longer than they had hoped for. MOT has a great camping facility ( but no laundry ) so if you have to stay, it isn't the worst thing in the world. I will return without hesitation.
Glenn and Amy Beinfest
2001 36' U320
#5812
2014 Honda CRV

No Whining on the YACHT

Re: MHOT experience?

Reply #2 –
My experiences at MOT continue to impress. Keith Risch is a treasure. Eric Barnes and James work hard to make you feel like the top priority even though there plenty of people in waiting.  Their technical abilities and experience with FTs make projects and fixes predictable. MOTs willingness to make things right keeps me coming back and recommending their service center! As cliche as it may sound, Service is their obsession.

Being a non full timer, there are several great choices of motorhome/RV services centers in my hometown of Fort Worth which I have previous experiences with from travel trailer days; however, they pale in comparison.  MOT wants problems solved, not just to finalize your bill. Shop hours are not insignificant anywhere price wise. I often think I'm in the wrong line of work, but unlike other experiences, even in Nacogdoches, MOT continues to impress.

I was last there in August, and actually look forward to the necessity of an unpredicted stop next week. It feels like I'm going to see friends! You are welcome to PM me about any specifics if I can be of further assistance in sharing my experiences with MOT.
1996 36' U295 Build #4879 Motorcade #18088
2007 Jeep Liberty 4x4 FMCA #F474816
Foretravel Mid-South
There's no happy like Foretravel happy!

Re: MHOT experience?

Reply #3 –
And to add, Trina in upholstery at MOT is a great person doing quality work.
Dan - Full timing since 2009
2003 U320 40' Tag 2 slide

Re: MHOT experience?

Reply #4 –
We had some bulkhead repairs, service, and a few other minor repairs done in October. We left the coach with them for a month. Everything was completed when we returned. Nice folks to deal with.

I do however have a few minor issues with some of the repairs. In all fairness to MOT, I was in a hurry to get out of there on a Friday afternoon and didn't inspect the repairs closely. Had I made Eric aware I'm sure it would have been corrected. Moral of the story, no matter where you have repairs done inspect them carefully before you leave.

Bruce, Linda, and Macy
Zoey RIP 1/20/19
1999 U295 40' build #5400
2017 silver Jeep Wrangler, 1260 watts of solar on top
Moving around the country

Re: MHOT experience?

Reply #5 –
We have been going there everytime we are in NAC (almost every year it seems) and they do a great job.  Going again in two weeks.  Trina works magic, she cleaned our front chairs upholstery and re-foamed them too.  She is making a new cushion and dash cover for us that will be done when we get there.  Keith R has been on my coach every time we have been there.  If I had three thumbs they would get them all. 👍👍👍
Roger Engdahl and Susan Green
2001 U320 3610 #5879 (Home2) - 2014 Jeep Cherokee or 2018 F150
Hastings, MN

Re: MHOT experience?

Reply #6 –
I was there last year for bulkhead repair and a few other things. I give them a B, verging on a B+. I would return there for work.
jor
93 225
95 300
97 270
99 320

Re: MHOT experience?

Reply #7 –
Quote from: bbeane –
  didn't inspect the repairs closely. Had I made Eric aware I'm sure it would have been corrected. Moral of the story, no matter where you have repairs done inspect them carefully before you leave
I'd read in my files that work had been done at a shop in Phoenix by the PO, so I figured I'd use them. They were expensive, but friendly and helpfull when I first contacted them. What broke the deal was when I told them I wanted to be there, in person, to see what they were doing. They passed, so did I.
1993 U-240 "La Villa Grande"..CAT 3116 w/ Pacbrake PRXB...Allison 3060 6-speed..
Previous: 1983 Airstream 310 turbo diesel, 1979 Airstream 280 turbo diesel
                                      Build # 4297
                                      PNW natives
                      Home base:  'Cactus Hug' (Ajo, Arizona)
                        DW Judy & Chet the wonder dog
                        Full-Timers 'Sailing the asphalt sea'

Re: MHOT experience?

Reply #8 –
Thanks everyone for the perspective, looks quite positive.

Does anyone have any recent purchasing experience?  We're thinking about looking at a couple of consignment rigs they have right now.

Re: MHOT experience?

Reply #9 –
In purchasing, you will want to exercise the most diligence. You will want a third party inspector, hire Keith Risch or Brett Wolfe if possible.

Do extensive test drive over various terrains. Play with the HWH system, get on roof of course, check, check, check, and double check! If I bought again I'd want to see a Blackstone Analysis personally.

I would have in my budget from the get go a full LOF, new belts, and $10k contingency fund for things you want to add/improve/repair. 

The expert inspector like Keith or Brett will pay off tenfold!
1996 36' U295 Build #4879 Motorcade #18088
2007 Jeep Liberty 4x4 FMCA #F474816
Foretravel Mid-South
There's no happy like Foretravel happy!
 

Re: MHOT experience?

Reply #10 –
We have bought three at MOT, one at FOT and one elsewhere.  They are both very reputable.  That said, it's up to you, not them, to find the problems.  Once you write the check and leave the lot it's your baby.  I wish we'd checked closer on one of our purchases.  The others were good buys, including the one in October from MOT.  This time I'm pretty well convinced it's our final coach.  Has everything we ever wanted in one. 
Rick & Rhonda
2003 U320 4220  Build #6199
Was
91 36' GV 300 Caterpillar, 92 40' U280 300 Cummins, 97 36' U295 300 Cummins, 2002
U320 450 Cummins
(Guess we're hooked)

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