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Topic: MOT great customer service. (Read 569 times) previous topic - next topic

MOT great customer service.

I had been looking for replacement shocks for the cabinet doors. Most of ours would not hold the doors open. I found some on Amazon that looked as if they might work, but I decided to check with MOT to see what they could offer.

They dazzled me. I send them an email asking about the parts Saturday evening. Shelby called me at 7AM today. They not only had the parts, they had them at a great price. The tracking number was emailed to me 30 minutes after the call ended. The is the best customer service I have seen in a very long time. I am very impressed
Charlie and Mernie Matthews
2003 U320
2020 Chevy Equinox
18918

Re: MOT great customer service.

Reply #1 –
what is the part number and cost?
Chris
1999 U 320 DGFE
Build Number 5523
Chris & Elka Lang
In the field, Lonoke AR

Re: MOT great customer service.

Reply #2 –
Good to hear, as I need some also.
Gary and Darlene
2008 Nimbus SE 4030 Tahoe
Build #6463

Re: MOT great customer service.

Reply #3 –
Price?
Dan - Full timing since 2009
2003 U320 40' Tag 2 slide

Re: MOT great customer service.

Reply #4 –
Last time I bought some it was a number of years ago and FOT had the best price around  by a long shot.  I also got 10% off since I was a Motorcade member.    MOT also gives 10% discount if Motorcade member.
2014 ih45  (4th Foretravel owned)
 1997 36' U295 Sold in 2020, owned for 19 years
  U240 36' Sold to insurance company after melting in garage fire
    33' Foretravel on Dodge Chassis  Sold very long time ago

Re: MOT great customer service.

Reply #5 –
Cs750-20 Gas Cabinet Strut

That was a year ago at FOT, $12.70
Jason
2000 U295 36' Non-slide  ISC350

Re: MOT great customer service.

Reply #6 –

Current as of today pricing.  $13.99 for 2 gas struts for cabinets, free delivery w Amazon Prime:  18 lb and 10 lb available. I ordered the 18 pound.

Amazon.com: 7Inch 18Lb/80N Gas Spring Struts Lift Supports for Lightweight... 

As an Amazon Associate Foretravel Owners' Forum earns from qualifying purchases.
Dan - Full timing since 2009
2003 U320 40' Tag 2 slide

Re: MOT great customer service.

Reply #7 –
$10.51 last week at MOT with discount.
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Lynn & Marilyn Sickel
Tollville, AR
1997  U320  40'
2021 Chevrolet Silverado pickup
Motorcader  17257
 

Re: MOT great customer service.

Reply #8 –
I had to check my invoice, but the shocks cost $11.68 each with my Motorcade discount
Charlie and Mernie Matthews
2003 U320
2020 Chevy Equinox
18918