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Topic: Factory Service (Read 2063 times) previous topic - next topic

Re: Factory Service

Reply #25 –
Think some of the problem is finding people who want to work and can.
96 U270 BUILD 4810
85 380SL
Drummonds TN.

Re: Factory Service

Reply #26 –
Well folks. Here is an update. My coach finally made it out of paint and is now back at service having all things installed. Tomorrow is Labor Day. I may be able to get it in October. If so then the coach will have been at the factory for one year. The total of the accident  Will have cost my insurance co just about $100k. The accident was my fault for not pulling off the road sooner. I would have to have blocked one lane of I81 to have stopped on the road and I thought I could get to the exit. Wrong. We were not physically injured. Many blessings can be counted but it sure has been a long year without the coach. Hopefully the repair is first rate. Nearly 330 hours of labor billed but a year to complete? I have questions that they cannot answer. Covid , lack of workers, backlog of work, parts ordered but long delivery times. Surely the owners of the company do not suffer when a customer has to wait. In the meantime sales are better than ever. I was in the human service industry for 50 years and never forgot that the customer needed prompt service. Takeaway from this. If you have a big wreck you may want to sell the wreck and purchase another coach. We can earn more money but we cannot replace lost time. But most of all don't have a wreck. Lol

Re: Factory Service

Reply #27 –
Quote from: bpperk –
Well folks. Here is an update. My coach finally made it out of paint and is now back at service having all things installed. Tomorrow is Labor Day. I may be able to get it in October. If so then the coach will have been at the factory for one year. The total of the accident  Will have cost my insurance co just about $100k. The accident was my fault for not pulling off the road sooner. I would have to have blocked one lane of I81 to have stopped on the road and I thought I could get to the exit. Wrong. We were not physically injured. Many blessings can be counted but it sure has been a long year without the coach. Hopefully the repair is first rate. Nearly 330 hours of labor billed but a year to complete? I have questions that they cannot answer. Covid , lack of workers, backlog of work, parts ordered but long delivery times. Surely the owners of the company do not suffer when a customer has to wait. In the meantime sales are better than ever. I was in the human service industry for 50 years and never forgot that the customer needed prompt service. Takeaway from this. If you have a big wreck you may want to sell the wreck and purchase another coach. We can earn more money but we cannot replace lost time. But most of all don't have a wreck. Lol
Ill be in Nacogdoches tomorrow if you want me to check on your coach or send you some pictures.
06 Nimbus 34'
Build #6362
 

Re: Factory Service

Reply #28 –
He
Quote from: bpperk –
If you have a big wreck you may want to sell the wreck and purchase another coach. We can earn more money but we cannot replace lost time. But most of all don't have a wreck. Lol
It sounds like a horror story. Thanks for sharing. The liability is always in the back of my mind, kinda takes the wind out of the sails. I will follow your advice. Ive never owned anything that was so needy yet so rewarding and I guess I should say fragile. Most importantly no one was hurt and coaches can be repaired or replaced. So true time slips by.
Scott