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Topic: Thanks to my inattention, I got hosed (Read 1014 times) previous topic - next topic

Thanks to my inattention, I got hosed

On tires, that is.  When we picked up our 295 from a storage lot in Tucson, it had five worn out tires on it, missing one.  I had agreed to purchase it from the prior owner without driving it, little  inspection.  It was missing its headlights, I found I didn't really have the right license to drive it legally, and we needed to get it home.  First order of the day was to have tires installed, which I did at the closest Michelin dealer.  The price was high, but the proximity and availability of the tires along with recent date codes carried the decision.  I had too many other things to worry about at that point to power shop. 

I'm used to dealing with Discount Tire back home (this was not Discount Tire) and count on them to do the job right.  I know, I should have stayed and watched em like a hawk but allowed myself to go for lunch with my lovely wife.  Got back, they were installed, paid the bill and drove off.  When I finally got around to checking them over here in Tx, here's what I found:

These are apparently perfect tires because even though they were spin balanced they required no weights.
Three old valve stems.  Four missing air through valve caps. 
Two rims reversed so a shiny one is apparently on inside, an old one outside. 
No consideration at all in valve stem positioning for airing and checking. 
It's a given that lug torque will be off.

I'm going to take the coach to a local shop, have the tires demounted if necessary, the rims put in proper positions, new valve stems installed.  I'm not really used to having other people  work on my vehicles but it's a little ridiculous to expect to have to mount your own tires in order to get them right.  Sheesh, kicking myself. 

The manager of the chain store that mounted these tires will be getting a nastygram but I don't expect much from that.  I'm sure they are well aware they do shoddy work.

In stark contrast to the tire experience, the coach drives great, engine and tranny appear perfect and the inside is a delight.  The prior owner Chris was a real straight shooter and there really was no need for a test drive.  His word was good.  My faith in humanity remains intact but next time someone approaches my vehicle with a wrench he'll feel my eyes.
"Not so  long ago we were a nation of risk takers, riding five million pounds of  thrust straight into space."  Joe Gresh
Chuck Pearson
1996 U295
2018 Can Am X3 TurboRS

Re: Thanks to my inattention, I got hosed

Reply #1
I'm going to take the coach to a local shop, have the tires demounted if necessary, the rims put in proper positions, new valve stems installed.  I'm not really used to having other people  work on my vehicles but it's a little ridiculous to expect to have to mount your own tires in order to get them right. 

Chuck,

If I recall, you're in Texas and had mentioned new headlights and paint for the coach.  If that might be happening in Nac, you might look up Herman Power Tire for the work.  Many of us have used Power for tires and they know FTs well. 

Of course establishing a relationship with a local shop is also quite valuable.  I just thought I'd mention a possible option.

Michelle
Learn every day, but especially from the experiences of others. It's cheaper!  - John C. Bogle

2000 U320 36' non-slide / WildEBeest Rescue
2003 U320

Re: Thanks to my inattention, I got hosed

Reply #2
Chuck,

Don't be too hard on yourself.  It won't change anything.  And I commend you for sharing the story with us.  BTW Discount Tires in most places doesn't carry tires big enough for a U295, but I've been wrong before. 

I like the suggestion to go to Herman Power.  You might want to read the topic about valve extensions that was here just a few weeks ago.  Basically, you should not let the tire dealer put valve extensions on the inner rear tires.  Herman Power in Nac has valve stems that are long enough to reach through the outer wheel.

Now you know why so many of us like to check here for the names of trusted suppliers and service providers before we do anything to our coaches.  There are too many shoddy places out there willing to take our money.

You will do much better going foreward.
George Stoltz.  Retired from full-time living in a great Foretravel and now are back to living in a traditional sticks and bricks in Florida.

 

Re: Thanks to my inattention, I got hosed

Reply #3
...  Basically, you should not let the tire dealer put valve extensions on the inner rear tires.  Herman Power in Nac has valve stems that are long enough to reach through the outer wheel. ...


Herman Power put extensions on the valve stems on our coach one year ago. The only problem we have encountered was a bent valve pin at the fill/check point of one extension. I straightened it with a pair of pliers and have have no problems. We had the tire installation subcontracted via MOT. In the future, we will try to make direct contact will all of our vendors.
J D Stevens
1997 U295 CAI 36' Build #5085
2002 Subaru Outback
Motorcade 16869
Bellville, TX