Re: Magellan Roadmate 1700LM GPS and Co-Pilot RV Chipset
Reply #4 –
I have a Magellan Roadmate 5175T-LM which has managed to be nothing but problematic since I got it just before Christmas. It has suddenly deleted all my address book entry's without warning and has given ludicrous directions at times, such as to do a U-turn when on the only road to a destination.
While it's always possible to get a bad unit it's the customer service that is awful. Twice on hold for 45 min. and 35 mins. without answer and today on hold for 15 mins. only to talk to someone overseas who can only read from a script! How about "If you use it on routes that you already know why do you have a problem when it shows the wrong way???" as an answer!
1 hour 45 mins talking to an idiot and then her supervisor before they would issue a return authorization.
That's the last time I buy anything from them.
Keith