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Topic: What to expect at HWH factory service (Read 664 times) previous topic - next topic

What to expect at HWH factory service

I am scheduled to take the FT into HWH at the end of the month, and I was wondering what to expect.
I want to have them go through the entire system replacing or repairing what they find. Sometimes when I push HWH touch pad it works fine and other times nothing happens at all. And if one manually try to operate it nothing happens.
Based on previous experience, is it going to be a extended stay? And can one stay in the FT over night like MOT? Thank you John
John
1998 U270 34'

Re: What to expect at HWH factory service

Reply #1 –
We've got an appointment next month with them for pretty much the same thing. We don't have any particular issues, but I think it is time to have the system checked over and any necessary work done. We were told that they do have hookups available. We're planning on arriving the afternoon before our appointment and will have the coach available to them at whatever time they want it. Their guess, without seeing our coach, is that we'll be done by noon.

Re: What to expect at HWH factory service

Reply #2 –
Howdy John/Pat,
Here's  a link to our experience: Leveling Issues

Good Luck, Dave A
Dave and Nancy Abel
'00 U320 36' WTFE  Build #5669
'10 Jeep Wrangler Unlimited Rubicon
Livingston, TX  SKP's Fulltiming
 

Re: What to expect at HWH factory service

Reply #4 –
I was there in December and put a post about my outstanding treatment.  Don't have time to search for it and put the link but it was an excellent customer experience.
Rick & Rhonda
2003 U320 4220  Build #6199
Was
91 36' GV 300 Caterpillar, 92 40' U280 300 Cummins, 97 36' U295 300 Cummins, 2002
U320 450 Cummins
(Guess we're hooked)

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