Skip to main content ↑ ↓
Topic: TracStar dome Tv Sat (Read 797 times) previous topic - next topic

TracStar dome Tv Sat

While at the Midsouth I could not get DirectTV.  Had to watch their cable. :(  Back home now I get "Ant Com Error".  Has this 02 dome bit the dust or what??  Anybody have any ideas?  DAN
Dan & Shirley Stansel
2002 U295 4020 AGDS Build#6054
Towing Buick Enclave & M &  G Braking
Emerald Bay, Lake Palestine, Texas
MC# 16650

Re: TracStar dome Tv Sat

Reply #1 –
Dan,
An Antenna Comm Error means that the 24VDC signal from the power supply is not  being received at the CPU in the antenna on the roof. The Tracstar manual has a troubleshooting section that describes the procedures that can be taken to determine the problem. 
Larry 
Larry and Terry
Ex 2004 U270 36'

Re: TracStar dome Tv Sat

Reply #2 –
Larry:  Tks will look it up DAN
Dan & Shirley Stansel
2002 U295 4020 AGDS Build#6054
Towing Buick Enclave & M &  G Braking
Emerald Bay, Lake Palestine, Texas
MC# 16650

Re: TracStar dome Tv Sat

Reply #3 –
No mention in manual about "Ant Com Error" .  Called Tracstar in Florida and they do not support the SV360.  Gave me Will @ 352-274-4507.  Will was not surprised and ask that I take the dome cover off and check with a voltage meter for 24 volts dc at the connector.  Working on doing that now.  DAN
Dan & Shirley Stansel
2002 U295 4020 AGDS Build#6054
Towing Buick Enclave & M &  G Braking
Emerald Bay, Lake Palestine, Texas
MC# 16650

Re: TracStar dome Tv Sat

Reply #4 –
Dan,
Google "Tracstar SC360 Manual."  You can then download the Tracstar SV360 Technical Manual in PDF format from RVSatellite.com. The technical manual will provide a troubleshooting guide for the  Ant Com Error. Checking for 24VDC at the antenna connector is one of the steps in the troubleshooting guide.
Larry
Larry and Terry
Ex 2004 U270 36'

Re: TracStar dome Tv Sat

Reply #5 –
Dan,
There is a guy in Willis, Texas that works on Tracstar. It is Sats2Go and the number is 281-564-2828. Don Allen, who was with us at the MidSouth Rally, recently had Sats2Go remove his Tracstar and install another brand.
Larry
Larry and Terry
Ex 2004 U270 36'

Re: TracStar dome Tv Sat

Reply #6 –
Larry:  Tks for the info.  What brand did you go to and approx cost if you don't mine?  DAN
Dan & Shirley Stansel
2002 U295 4020 AGDS Build#6054
Towing Buick Enclave & M &  G Braking
Emerald Bay, Lake Palestine, Texas
MC# 16650

Re: TracStar dome Tv Sat

Reply #7 –
Dan,
I still am using the Tracstar. It was Don Allen who removed his Tracstar. I believe he went with the KVH dome antenna. I believe most who replace the Tracstar are going with the Winegard Trav'ler. The Winegard  is not an in-motion antenna, but will receive HDTV from DirectTv. The in-motion dome antennas will not receive  HDTV from DirectTv, but will receive  HDTV from Dish.
My Tracstar is the latest version and will receive Dish HDTV from satellite 129.
Larry
Larry and Terry
Ex 2004 U270 36'

Re: TracStar dome Tv Sat

Reply #8 –
Larry I enjoy the TRacStar if I can keep it going.  Has worked well in different parts of the country and I like the in motion feature.
Hope to find out what is wrong with it maybe something simple.  Tks for the help.  Apparently not a lot of folks who know how to work on these things.  DAN
Dan & Shirley Stansel
2002 U295 4020 AGDS Build#6054
Towing Buick Enclave & M &  G Braking
Emerald Bay, Lake Palestine, Texas
MC# 16650
 

Re: TracStar dome Tv Sat

Reply #9 –
Dan, I am bumping this thread to ask what the solution was to your Tracstar problem?
Larry
Larry and Terry
Ex 2004 U270 36'