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Getting to Bose System for Repair

June 03, 2015, 09:44:44 pm

Dumb question, maybe — but as our profile indicates, we're newbies.  So patience will be appreciated (and Foretravel owners have been SO gracious to us during our search and purchase, Susan & I are pretty sure patience will be exercised in response to this question).

The six-CD magazine in our Bose has apparently jammed.  "Eject" doesn't work.  They typical fixes recommended in various audio forums on the web (insert credit card, thin plastic ruler, etc.) haven't worked.  The one remaining simple fix is to unplug the Bose Lifestyle unit.  That's leads to our question.

The CD player is surrounded by a lovely wood panel with four screws. I've taken three out.  The fourth is stripped (the screw turns without backing-out of the hole).  But under normal circumstances, I would have imagined the wood panel could have been encouraged to come out by simply hooking a paper clip through one of the three open holes and pulling a bit.

No luck.  It's as if the panel is permanently affixed to the wood on both sides and the "carpet" (ceiling material) on top.  Perhaps if I had a crochet hook or a dental tool, I could pull harder.  But we're going to face the same thing when we replace the VHS unit on the other side of the front TV.

What's the technique for removing that wooden panel?  And has anyone found a simple fix to a jammed CD-changer magazine?  The general audio forums on the web are full of rants about how Bose is trash.  Don't need any more of that info, since that's what we have to work with at the moment.  Just want to get it working again, as it did when we purchased the coach.  Thanks in advance!

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Re: Getting to Bose System for Repair

Reply #1 – June 03, 2015, 10:35:51 pm

Hi Richard,

Once you get your Bose CD changer out, you might find this guy on eBay to be helpful in getting it to work again. I used him to repair my Bose remote control that had failed suddenly. - he did a good job. So he may be able to repair your CD changer etc. Our units are too old for Bose Corporation  to be helpful.

dr_bose_boo_boo_fixer on eBay

Jim

2002 U320
308-440-5154

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Re: Getting to Bose System for Repair

Reply #2 – June 03, 2015, 10:55:09 pm

I think there are more screws.  Look carefully.  The panel should move with all the screws loose.  The issue is that the panel is a tight fit between the bose and the antenna selector.

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Re: Getting to Bose System for Repair

Reply #3 – June 03, 2015, 11:34:46 pm

Not what you asked, but there is an option that worked for me that cost about $160.  So IF you leave the Bose changer.....go to Walmart and get a home entertainment package, it being an amplifier and player.  Discard the speakers, use your Bose, and use the machine to play/manage DVDs, CDs and the audio for your TV.

Probably not what you want to do, and you probably know how to make the switch, but if you should need help, send me a PM and I will try to help explain what we did.

Mike

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Re: Getting to Bose System for Repair

Reply #4 – June 04, 2015, 06:12:22 am

The woodworking in our coaches is very high quality, so panels like this are a very tight fit.  If you're sure all the screws are out, pull harder, starting at the bottom where wood panels meet, not at the top where the compressed ceiling material may be "glued" to the panel.

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