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Topic: Need Help Reaching Lance at Old Town (Read 1234 times) previous topic - next topic

Need Help Reaching Lance at Old Town

Hi Friends.  I've been trying for over a week to reach Lance at Old Town.  Trying to get the airbag service schedule before EOY.  I've tried emails, and both the toll free and 936 phone numbers.  The phones are answered by the auto attendant and I've left multiple messages. 

Any suggestions? 
Mark Duckworth
2003 U320 4220
Build 6199, Motorcade 17971

Re: Need Help Reaching Lance at Old Town

Reply #1 –
Just did a search and this # came up on their website
1-855-686-2725,  try it who knows.  OOPS I see now you tried the toll free one. Maybe Mike and Jackie can go bang on their door for you????? ^.^d
JohnH
Coachless, now use aircraft. 2003 Ford Travelair TC280 class C. Super shape. Just for 1 yr .
1994 Ford E350 ClassC,total renovation inside and out. Now sold.
2000 U295  36' Cummins 350 c/w Banks Stinger, Resonator upgrade,Solar, LED lites.Residential fridge with slide out pantry. Build 5674. Sold
ex 92 GV 022C ored Cummins. Sold
ex 95 GV240 cat 3116. Sold
2017 Mini cooper s & 2016 land Rover LR2 HSE  LUX.
jhaygarth@aol.com    SKP #130098
treat everyone as you would like to be.

Re: Need Help Reaching Lance at Old Town

Reply #2 –
Mine would be find someone else to install the airbags,you don't need a "guru" to change an airbag.
96 U270 BUILD 4810
85 380SL
Drummonds TN.

Re: Need Help Reaching Lance at Old Town

Reply #3 –
Try 1-936-305-5000 They have been having problems with their phone system and emails. Keep trying and call this number after 9AM.I had problems also and they finally contacted me. I punched "0" instead of the other numbers.
Good luck
Ron
Ron Clark
Sherwood,Arkansas
1999 U 295 40 foot Build # 5550
2020 Jeep Gladiator
Motorcade # 18173
FMCA # F485593

Re: Need Help Reaching Lance at Old Town

Reply #4 –
Check with Beau Reece ‭(936) 221-2055‬.  Send a text, he will call back.  Cushing TX or wherever you are.
Roger Engdahl and Susan Green
2001 U320 3610 #5879 (Home2) - 2014 Jeep Cherokee or 2018 F150
Hastings, MN

Re: Need Help Reaching Lance at Old Town

Reply #5 –
Try Infinity RV/motorhome remodeling and more here in Nac.  I was there about a week ago and they were replacing air bags on a Foretravel.  They do all kinds of work.  There were about 10 Foretravels there.  They also do great interior work.  936-560-2188.
Chappell & Mary
36' 2004 Foretravel U270 build #6273

Re: Need Help Reaching Lance at Old Town

Reply #7 –
I had trouble getting hold of them several weeks ago as well. Left a couple of messages finally got a call back a week later. Hard to do business with folks you can't get hold of.
Bruce, Linda, and Macy
Zoey RIP 1/20/19
1999 U295 40' build #5400
2017 silver Jeep Wrangler, 1260 watts of solar on top
Moving around the country

Re: Need Help Reaching Lance at Old Town

Reply #8 –
I sent an email to Britney (receptionist) letting her know that this was a big problem.  She wrote back that she has been off for a couple of weeks, but passed along Lance's email address:
lance.hays@oldtownmotorcoach.com
2000 U320 mid entry  #5688
2006 Jeep Liberty


USMCR retired
SDFD retired
FEMA US&R TF8

Re: Need Help Reaching Lance at Old Town

Reply #9 –
Britney told me to use the 1-936-305-5000 number. When I actually got thru I had called the 800 number but instead of pushing the number for service I pushed the number for sales. That worked. She did tell me that they were having quite a few problems with the phone system and she couldn't access her email that day.

Michael, maybe you can take them a precision computer attitude adjuster. <grin>

Re: Need Help Reaching Lance at Old Town

Reply #10 –
Quote from: Sven and Kristi –
I sent an email to Britney (receptionist) letting her know that this was a big problem.  She wrote back that she has been off for a couple of weeks, but passed along Lance's email address:
lance.hays@oldtownmotorcoach.com
The air bag special is supposed to end in February and the installation should be done by then.
2000 U320 mid entry  #5688
2006 Jeep Liberty


USMCR retired
SDFD retired
FEMA US&R TF8
 

Re: Need Help Reaching Lance at Old Town

Reply #11 –
Maybe this has already been shared on some other post, but Old Town is no longer in business.
95 U240 #4650
06 Honda CRV