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Topic: New Dometic water heater troubled (Read 466 times) previous topic - next topic

New Dometic water heater troubled

Well had it in 3 times and still won't stay lit when cold unless I open the door. After it is warm, works fine with the door shut. Replaced gas control valve, regulator, low temp control and adjusted the air gap. Dealer took everything apart and cleaned, 12.5 lbs at heater of gas pressure.  still troubled. All warranty but NO fix. Guess I'll live with it. I can open it in a rain storm. Ha Ha Called Dometic and they said take it to the dealer. Told them been there 3 times and two dealers, no reply. They own Suburban as well. ??????
1996 U295-36, Cummins 300hp, 8.3. Build number 4864. Vin number 1F97D536XTNO54271. Purchased October 31, 2019.

Re: New Dometic water heater troubled

Reply #1 –
Dometic is really losing my faith. They aren't taking calls, email only and their reply is take to dealer, I've been 4 times and want a tech call back. Silence.
1996 U295-36, Cummins 300hp, 8.3. Build number 4864. Vin number 1F97D536XTNO54271. Purchased October 31, 2019.

Re: New Dometic water heater troubled

Reply #2 –
The Pandemic is effecting all businesses. These are not normal times.
1993 U300 40ft GV SE
Build # 4344
 

Re: New Dometic water heater troubled

Reply #3 –
Good point. Finally got a reply from them on something to try
1996 U295-36, Cummins 300hp, 8.3. Build number 4864. Vin number 1F97D536XTNO54271. Purchased October 31, 2019.