Re: Progressive Industries drops out...
Reply #6 –
I am sorry for your problem, I hope you post once you find the issue. Often products get blamed, when it is something else causing it's failure. I have known personally over 30 people with the same Progressive EMS as yours, and none have had this problem you are experiencing. With only your generator in front of the Progressive unit, for me, that would make the generator or associated wiring suspect.
I have my Progressive EMS unit wired after my auto transfer switch as forum members recomendd to me with no issues. (See my link below) This was with the Progressive mounted after the auto transfer switch to protect me from low and high voltage from both shore and generator. I also wanted to protect all in front of the Progressive unit so I also use the Hughes portable unit on the post. This combination has worked flawlessly, and this included a stay of three months with low voltage triggering once a week. (Note to Bob, My low voltage encounters were also in the Pacific Northwest.)
If I was you, I would replace your hard wired Progressive EMS with a hard wired Hughes unit, and then resell the Progressive unit after getting it back from them. This might be your lowest cost solution. In any case you will enjoy the Bluetooth phone application which will show you the time and data of failure. The auto cut off and auto reset features of the Hughes EMS was so useful when the park tried everything to find the cause of their occasional low voltage, that even included the power company replacing their transformer with a larger capacity unit. I kept updating the park owner with the time of each low voltage issue at his request, until he finally bought his own Hughes EMS to us for his own data. The auto cutoff and auto reset worked flawlessly as it was designed for me in that park's stress test.
My install
Install Progressive Industries EMS-LCHW50
Topic: Progressive Industries drops out...