My basement storage lock if failing to unlock.<br/>These are the rectangular pop-out handle with a key that turns 90° to unlock and back to original (after unlocking) to remove the key.<br/>Of course, it is the door that covers the power in plug and Water input.<br/><br/>There is resistance after turning the key about 75° and the handle will not pop-out!.<br/>Any Idea?<br/>Thanks<br/>Joe