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Accident Advice

Hello all,
We are hoping for some advice. We were in an accident with our coach and have brought it to Foretravel for the repairs. The amount of the repair estimate is double the amount quoted by the insurance company. The cost of the repairs is 70% of the insured value of the coach. With that being the case, we are wondering if anyone has any advice.

Specifically, we are wondering whether we can push the insurance company to total the coach as there are unknowns regarding hidden damage. The other question is should we just take the chance with the repairs or just cut our loses and purchase another coach (only looking at Foretravel coaches).

As we are new to the lifestyle, we'd like to know if anyone else has experienced a similar situation and able to provide us with any guidance or suggestions, we would greatly appreciate it! We can also provide additional details on our particular situation to help gather the best advice.
Chris and Rhon-Ivone Dixon, along with our canine kids, Mako, Cali and Sappi

2003 U295 40'
2021 Ram 1500 Limited Eco Diesel
2022 Grand Design Transcend 255FK

Re: Accident Advice

Reply #1
In general, insurance company adjusters total a vehicle when the repair price equals or exceeds 50% of the book value.
The question is what do you want?  Foretravels are eminently repairable, and maybe while you're in Nacogdoches you might want to get a second or third quote.  Others with more experience with collision damage will chime in soon.  Heck, there's one guy here who bought a totaled UniCoach and did the repairs himself.  I don't know if the original owner is still on this list or not so all I'll say is that he probably will never forget to set the brakes again.
1992 Foretravel Grand Villa
U225 SBID Build No. 4134
1986 Rockwood Driftwood
1968 S.I.A.T.A. Spring
1962 Studebaker Lark
1986 Honda VF700C
1983 Honda VF750C
Charlie, the Dog was broken out of jail 24 Oct 2023
N1RPN
AA1OH (H)e who must be obeyed.

Re: Accident Advice

Reply #2
If you are already in Nacadochus, get a 2nd estimate at Xtreme.
Dan - Full timing since 2009
2003 U320 40' Tag 2 slide

Re: Accident Advice

Reply #3
My experience is that insurance companies usually total a vehicle when they can sell the salvage for a significant sum - they want the lowest out of Pocket cost

they look at it this way

$$$$ to total coach less $$$ for salvage value = out of pocket costs to toal

then they compare that figure with the cost to just repair only and pick the cheaper route.

Did you get a quote from XTreme paint and graphix in Nacogdoches? THe insurance companies work well with them and their work is first rate

Tim Fiedler



On Mon, Feb 27, 2023 at 3:45 PM Dixon5 via ForeForums noreply@foreforums.com> wrote:

Quote

Hello all,

We are hoping for some advice. We were in an accident with our coach and have brought it to Foretravel for the repairs. The amount of the repair estimate is double the amount quoted by the insurance company. The cost of the repairs is 70% of the insured value of the coach. With that being the case, we are wondering if anyone has any advice.

Specifically, we are wondering whether we can push the insurance company to total the coach as there are unknowns regarding hidden damage. The other question is should we just take the chance with the repairs or just cut our loses and purchase another coach (only looking at Foretravel coaches).

As we are new to the lifestyle, we'd like to know if anyone else has experienced a similar situation and able to provide us with any guidance or suggestions, we would greatly appreciate it! We can also provide additional details on our particular situation to help gather the best advice.
Tim Fiedler    2025 LTV Unity MBL on Order
2000 Chevy Tracker 2 Door Convertible 4WD Now lifted 4.5"
1985 Citroen 2CV6 Charleston
Murphy Rebel on wheels with 175HP Titan
Cessna P337
1980 48' Westport MY (!/4 Share)

Re: Accident Advice

Reply #4
Another vote for Xtreme! They work well with your insurance company. I've had 2 insurance repairs and both initial estimates were much lower than the final cost. None were close to 50% of the value though. Kristin is very helpful with this process.
But like others have said "what do you want"?
Forest & Cindy Olivier
1987 log cabin
2011 Roadtrek C210P
no longer 1999 36' U320 build #5522
2013 Rzr 570 & 2018 Ranger XP1000
2006 Lexus GX470
2011 Tahoe LT 4x4
Previous 1998 45' 2 slide Newell, 1993 39' Newell

Re: Accident Advice

Reply #5
Hi All,
We appreciate all of the advice! We are going to call Xtreme today for a quote on the work. We will keep you all posted on how things go as soon as we can.

Thanks again for all your help!
Chris and Rhon-Ivone Dixon, along with our canine kids, Mako, Cali and Sappi

2003 U295 40'
2021 Ram 1500 Limited Eco Diesel
2022 Grand Design Transcend 255FK

Re: Accident Advice

Reply #6
Not knowing what the insured value is makes it tough to speculate, but my experience is that the insurance company has to "make you whole."  I expect that either Foretravel or Xtreme will be able to negotiate the repair cost between them and insurance.

If they balk then the only option is to total it.  You retain the salvage for the value that their appraiser assigns, I'd expect it to be in the $5k range.  You can request a copy of the appraisers report, almost certainly done by an independent appraisal group.

Drive your salvage to Mexico and have it fixed.  Pocket the balance. 
"Not so  long ago we were a nation of risk takers, riding five million pounds of  thrust straight into space."  Joe Gresh
Chuck Pearson
1996 U295
2018 Can Am X3 TurboRS

Re: Accident Advice

Reply #7
Before you settle get a third party inspection for total value.. Insurance will low ball you.. get a second opinion on the damage .. looks pretty bad.
2002 U320 36' Single axle  MOST MODED IN HISTORY SO MUCH ITS ALMOST ILLIGAL
2 slides ( living room and bedroom)
undisclosed
male
female
genderless
nonbinary
transgendered

**Update** Re: Accident Advice

Reply #8
Hello All,
Good update on our accident situation!
Our insurance and Foretravel have an agreement on the repair costs! We will have The Bus repaired along with some other renovations and maintenance items we wanted to have performed. The insurance company actually valued our bus higher than what we insured it for so it made sense to them to repair vice totaling it. Foretravel has already started making the doors and will take The Bus into the shop this coming Monday Feb 27th. So that is the good news.

A little less than good news is that we will be out of The Bus until August! So in the interim, since we are full-timers, we are looking for a travel trailer to stay in during the time we are out of The Bus. The cost to stay in a apt rental or rent a travel trailer with 3 large dogs would be astronomical for that time period. Insurance would pay for a portion of our displacement, but that only goes so far. We did the math and it would be more economical in the long run to get a travel trailer. We get to continue our full-time life and we're thinking we could resell it or rent it out ourselves after we get The Bus back.

We will definitely share pictures of The Bus after the repairs and renovations are done in August.

Thanks to everyone for your input and advice on our situation, we really appreciate it!

BTW, the repair quote from XTreme Paint and Graphix was just as much as Foretravel's.
Chris and Rhon-Ivone Dixon, along with our canine kids, Mako, Cali and Sappi

2003 U295 40'
2021 Ram 1500 Limited Eco Diesel
2022 Grand Design Transcend 255FK

Re: Accident Advice

Reply #9
Chris and Rhon,

Sorry to hear about your accident. 

Can you share how it happened. 

Sounds like you have good insurance and are in the right place to get back to whole. 

Thanks
Barry

Re: Accident Advice

Reply #10
But Xtreme does have an apartment they offer to customers....
Forest & Cindy Olivier
1987 log cabin
2011 Roadtrek C210P
no longer 1999 36' U320 build #5522
2013 Rzr 570 & 2018 Ranger XP1000
2006 Lexus GX470
2011 Tahoe LT 4x4
Previous 1998 45' 2 slide Newell, 1993 39' Newell

Re: Accident Advice

Reply #11
May I suggest a Class C over a travel trailer.  Easier to sell and they are not as available as a travel trailer.  We bought one for our trip to Alaska and when we came back, sold it.  Came out even on the deal.  A no brainer in my opinion.  Again, just a suggestion!
Joe & Dottie Allen
Sold!  December 2023.      2000 U320; build # 5645
Our coach " Maxine"
Motorcade #  15922;  Escapee 150950; FMCA F330833; Boondockers Welcome;  Harvest Hosts;  Thousand Trails
'98 U320 from 2000-'06
USAF '62-'66

"Do not spoil what you have by desiring what you have not; remember that what you now have was once among the things you only hoped for." ―Epicurus

Re: Accident Advice

Reply #12
Or you could buy another Foretravel! I know of one hitting the market soon and it's ready to go  ;)
1987 Grand Villa ORED
2001 U320 4010

Not all that wander are lost... but I often am.

Re: Accident Advice

Reply #13
A little less than good news is that we will be out of The Bus until August! So in the interim, since we are full-timers, we are looking for a travel trailer to stay in during the time we are out of The Bus.
You "could" slide a camper into the back of your pickup truck if it'll handle the weight.  That would make an addition to your stable that would be a keeper.  You know, for all those places the U295 won't "fit."
1992 Foretravel Grand Villa
U225 SBID Build No. 4134
1986 Rockwood Driftwood
1968 S.I.A.T.A. Spring
1962 Studebaker Lark
1986 Honda VF700C
1983 Honda VF750C
Charlie, the Dog was broken out of jail 24 Oct 2023
N1RPN
AA1OH (H)e who must be obeyed.

Re: Accident Advice

Reply #14
Chris and Rhon,

Sorry to hear about your accident. 

Can you share how it happened. 

Sounds like you have good insurance and are in the right place to get back to whole. 

Thanks
Barry

Hi Barry and Cindy,
Thank you for the sentiments.
As for the accident, we were in Bradenton Florida at a KOA and needed to refill our LP Gas tank. The KOA didn't have the ability to do it. On the way to the local LP gas company, there was a 2 lane country road that was under construction and the road lanes were shifted. Due to the shift in lanes, the metal guardrail was very close to the white line. As we traveled, there was a hugh dump truck traveling in the opposite direction just at the point the construction area started. As we passed one another, the force of the dump truck pushed us slightly to the left and we scrapped against the guardrail thus causing the damage. Luckily, we had the Safe-T-Plus steering stabilizer installed on our bus and were able to maintain control. We did not shift out of our lane or make contact with any other vehicle. There wasn't any mechanical damage so we were able to drive the bus safely back to the campground. The damage is terrible, but it was all cosmetic. 

We have National General for insurance; they are a division of All State. The insurance company made an assessment of the damage and initially suggested we take it to a Chevy dealer in Jacksonville or Camping World. We thought that was ridiculous given the nature of Foretravel's not being a typical production coach. These are more of a custom bus in our opinion, so we elected to bring it to Foretravel. Another repair facility would have to come to Foretravel anyway for parts, etc so why not bring it to the manufacturer.

Insurance was a little difficult to deal with, but they made a deal with Foretravel on the overall cost. Insurance actually valued our bus higher than what we insured it for so I'm sure this factored into the decision to repair vice totaling it. 
Chris and Rhon-Ivone Dixon, along with our canine kids, Mako, Cali and Sappi

2003 U295 40'
2021 Ram 1500 Limited Eco Diesel
2022 Grand Design Transcend 255FK

Re: Accident Advice

Reply #15
You "could" slide a camper into the back of your pickup truck if it'll handle the weight.  That would make an addition to your stable that would be a keeper.  You know, for all those places the U295 won't "fit."

Hey Old Toolmaker,
That would work in a normal situation, but we travel with a Great Dane, a French Mastiff (the breed from Turner and Hooch), and a Boxer/Pit Bull mix. That is too close for comfort! They don't need that much space despite their size, but the camper would be too cozy.
Chris and Rhon-Ivone Dixon, along with our canine kids, Mako, Cali and Sappi

2003 U295 40'
2021 Ram 1500 Limited Eco Diesel
2022 Grand Design Transcend 255FK

Re: Accident Advice

Reply #16
Or you could buy another Foretravel! I know of one hitting the market soon and it's ready to go  ;)

Hi Elliot,
We considered buying another Foretravel as there are a few here at Motorhomes of Texas that are pretty cheap. We would have bought another one if the insurance company decided to total ours.
We did consider purchasing another one, however the units we looked at appeared to need some work to make them usable. With the insurance company agreeing to fix ours, we couldn't justify that size purchase and another diesel pusher as full-timers. At least with the travel trailer, we can store it easily when not in use.
Chris and Rhon-Ivone Dixon, along with our canine kids, Mako, Cali and Sappi

2003 U295 40'
2021 Ram 1500 Limited Eco Diesel
2022 Grand Design Transcend 255FK

Re: Accident Advice

Reply #17
May I suggest a Class C over a travel trailer.  Easier to sell and they are not as available as a travel trailer.  We bought one for our trip to Alaska and when we came back, sold it.  Came out even on the deal.  A no brainer in my opinion.  Again, just a suggestion!

Hi juicesqueezer,
Great suggestion and we looked into purchasing a Class C, however our pockets aren't that deep especially for the short term we would need it. If we could find one at a price point we would need it, we would've definitely considered it.

Additionally, while our bus is here getting repaired, we are getting some renovations done (new floor, couches, front seats) and maintenance on our slide, Aqua-Hot and A/C. After all that, my check writing hand (so to speak) will be worn out! HA, HA!
Chris and Rhon-Ivone Dixon, along with our canine kids, Mako, Cali and Sappi

2003 U295 40'
2021 Ram 1500 Limited Eco Diesel
2022 Grand Design Transcend 255FK

Re: Accident Advice

Reply #18
Hey Old Toolmaker,
That would work in a normal situation, but we travel with a Great Dane, a French Mastiff (the breed from Turner and Hooch), and a Boxer/Pit Bull mix. That is too close for comfort! They don't need that much space despite their size, but the camper would be too cozy.

It was a thought.  After we moved from the P30 chassie'd Rockwood to the slightly longer U225, it didn't take very long to realize that the longer wheelbase that makes the U225 drive like a van also limits where we can go.  Then again, you could get rid of the Ram and tow a Class C for local use with the dogs happily bouncing off the four walls.
1992 Foretravel Grand Villa
U225 SBID Build No. 4134
1986 Rockwood Driftwood
1968 S.I.A.T.A. Spring
1962 Studebaker Lark
1986 Honda VF700C
1983 Honda VF750C
Charlie, the Dog was broken out of jail 24 Oct 2023
N1RPN
AA1OH (H)e who must be obeyed.

Re: Accident Advice

Reply #19
Hi Chris & Rhon,

Thanks for sharing your damage. Guard rails have bitten many a coach.  BTW, somewhere in Cindy's DNA, she learned to stop our vehicle and wait for the other to pass in these tight situations.

So interesting that we are at risk of totaling a fully functional motorhome from cosmetic damage. Feels out of balance.

Glad insurance worked out and in time you will be back to full timing in your wonderful home. We enjoyed our 20+ years on the road, only staying in one place for days, weeks, or a month or so. There is lot to see when the US and Canada are your backyard, so it is nice to keep moving. It was also great not having anything pulling us back and being free of expectations.

Assume all fiberglass can be repaired but wonder what they will do with the door damage. With your truck's ability to tow over 12,000 lbs, you guys may find an inexpensive tow-behind to live in until you home is ready. Maybe after a while, finding a nearby campsite to check on progress and keep the repair moving. Then sell the trailer, even as a loss to keep from managing a long-distance rental. It is not an investment and being free to travel is worth it.

Thanks,

Barry & Cindy

 

Re: Accident Advice

Reply #20
In general, insurance company adjusters total a vehicle when the repair price equals or exceeds 50% of the book value.
The question is what do you want?  Foretravels are eminently repairable, and maybe while you're in Nacogdoches you might want to get a second or third quote.  Others with more experience with collision damage will chime in soon.  Heck, there's one guy here who bought a totaled UniCoach and did the repairs himself.  I don't know if the original owner is still on this list or not so all I'll say is that he probably will never forget to set the brakes again.

Ahh, I am late to the party but yes that damage looks all too familiar! I still have the body work to finish up and paint this summer but it functions and the price was right doing it myself. Take a look at my signature for more picture of my adventure.

Glad you were able to work something out with insurance.  We were hit with a bad hail storm late last fall and I still have to deal with making a claim for some damage to the coach.