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Topic: Hydronic Heating Warehouse - Review (Read 459 times) previous topic - next topic

Hydronic Heating Warehouse - Review

For anyone needing Aquahot parts, please be aware that there are many issues with Hydronic Heating Warehouse. Yes, they have a slick website, advertise good prices, and quick shipping.

I have placed two orders this year. The first order took much longer to be received but was eventually received. My current order has not been received and they do not reply to any inquiries and they are not available via phone. The communication is terrible/non-existent.

They, and their parent Master Tech RV, are getting terrible reviews online with similar stories. There is no way to know if the rumors and online comments are true but I do know that I have not received my order.  My recommendation is to avoid them.
Fred H.
1996 Foretravel U320 4000 Build #4993 (Previous motorhomes 1985 Airstream 345, 1977 Argosy 20)
Sevierville, TN
ViewRVs.com

Re: Hydronic Heating Warehouse - Review

Reply #1 –
Thanks for the heads up.
Richard & Betty Bark & Keiko our Golden Doodle
2003 U320T 3820 PBDS
Build # 6215
MC # 16926
2016 Chevrolet Colorado 4X4 diesel

Re: Hydronic Heating Warehouse - Review

Reply #2 –
I also had bad experience. Had to cancel cc transaction after waiting over a month for part.  No reply from email when questioning order

Re: Hydronic Heating Warehouse - Review

Reply #3 –
I have also filed with my credit card for a refund.  This is the only response I've received. Still no parts.  Awaiting my credit card to post a refund. "...we are still operating our online store" must mean taking orders and not shipping parts!  >:(

Quote
Austin Klenk (Hydronic Heating Warehouse Support)
From:support@hydronicheatingwarehouse.com
To:Fredhinds
Cc:MASTER TECH RV,Parts,Service
Mon, Apr 28 at 9:34 AM
Hi Fred,
Yes we are temporarily closed on the service side of the business but we are still operating our online store.

This email is a service from Master Tech RV. Delivered by Zendesk
Fred H.
1996 Foretravel U320 4000 Build #4993 (Previous motorhomes 1985 Airstream 345, 1977 Argosy 20)
Sevierville, TN
ViewRVs.com
 

Re: Hydronic Heating Warehouse - Review

Reply #4 –
Frustrating I'm sure.
Frank & Daisy
NO LONGER  "looking for the perfect Foretravel
36' or less non slide preferred."  She has been found and is ours.
2003 U320 36' non slide  Unit 6103
Cummins ISM 450
Allison 4000MH