Foretravel Owners' Forum For owners and Fans of Foretravel Motorcoaches September 10, 2025 ...

Jim, I hate to launch into this diatribe...but you asked.  This was in regard to our new (to us) 2002 42' U320.  We had FOT do a headlight conversion instead of XTREME (please don't make that mistake).  FOT was unable to match the color shade on the conversion...and, yes, it has the original FOT paint colors.  FOT left the passenger-side fog lamp just hanging there.  When we insisted that they remedy it, they still left it adjusted so that the lens stares up and to the right.  FOT pressurized our coach to find and fix leaks, and left us with a severe living room slide leak.  We had new carpet installed, for which FOT had to remove seats and disconnect accelerator pedal.  They forgot to reconnect accelerator which caused a check engine light.  They fought and fought to force us to go to Cummins and have it checked.  Eventually, they caved in and ran diagnostics, which found the unhooked accelerator pedal.  We weren't around one evening when they pulled the coach out.  A/C was running.  FOT didn't level the coach when they parked it, which caused zone 2 A/C to dump a HUGE amount of water on the new carpet before we came back and found the situation. I leveled the coach and the downpour stopped.  It took about 2 weeks of fans constantly running to dry it out.  As far as my wife is concerned, they ruined her new carpet.  FOT denied any responsibility to level a parked coach (the lot has considerable slope).  There is more, but I'm getting tired of writing.  Anyhow. quality is NOT job one at FOT.

Larry

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Bummer, thanks for info. For now think I will stick with MOT and Nac. Motorhome Service. Both have treated me well. Used to go to FOT for parts, but twice they said the part I needed was obsolete, and not obtainable, I then called MOT, and they had it in stock, go figure.

There is a branch of the club in the pacific NW and other places accept the motorcade discount other then the factory too.  A number of the old dealers and I also believe the CC agreement supports the discount in OR. Also RnR in Spokane is the old Factory dealership but do not know if they support the discount but they do understand our coaches.

I have no issue with a $25 yearly charge for tech support. Imagine if your business was fixing a product and you spent all day on the phone helping people avoid using your shop services.

Conversely, imagine dropping tens of thousands of dollars in service and remodel over the years, plus being a proponent of the brand, then being told no tech support unless you coughed up an additional fee (no matter how small or under what guise (like "club" membership))

Leaves a nasty taste in your mouth.