Foretravel Owners' Forum For owners and Fans of Foretravel Motorcoaches September 18, 2025 ...

There is no time limit on Product Liability, we are still getting recalls on our 1994 Jeep Grand Cherokee.  The same should apply to safety issues of any RV.

High end, fancy, recreational, used cars. 

As I read and get more of an idea on the whole scenario here ... I understand that all that would have been needed was for FOT to have TOLD Brad about the issue when he bought the coach. "Here is a design flaw that we learned about after the fact and here is the procedure that we have come up with to avoid trouble."  Done. Brad would still have written the check and been the same happy customer he was for all those years.  There are design flaws that exist on our '02 U320 that we learned about when we were tooling down the road and needed to be addressed.  One was on the Cummins engine, that involved a fuel assist pump going bad and needing to be removed and the system simplified.  We were limping along and going nuts trying to diagnose the issue for 3 months until it came to light. The solution was outlined in a Cummins bulletin that the mechanic at Hal Burns (Santa Fe) found. Foretravel maybe knew about it, but I do not know if they have mentioned it to any owners with that engine. The other issue is with one of the hydraulic pumps for the cooling system. There are 2, one about $600 and the other about $3000 ... and of course, it is the pricey,

Quote from: Carol Savournin – April 26, 2016, 09:59:29 pm

As I read and get more of an idea on the whole scenario here ... I understand that all that would have been needed was for FOT to have TOLD Brad about the issue when he bought the coach. "Here is a design flaw that we learned about after the fact and here is the procedure that we have come up with to avoid trouble."  Done. Brad would still have written the check and been the same happy customer he was for all those years.  There are design flaws that exist on our '02 U320 that we learned about when we were tooling down the road and needed to be addressed.  One was on the Cummins engine, that involved a fuel assist pump going bad and needing to be removed and the system simplified.  We were limping along and going nuts trying to diagnose the issue for 3 months until it came to light. The solution was outlined in a Cummins bulletin that the mechanic at Hal Burns (Santa Fe) found. Foretravel maybe knew about it, but I do not know if they have mentioned it to any owners with that engine. The other issue is with one of the hydraulic pumps for the cooling system. There are 2, one about $600 and the other about $3000 ... and of course, it is the pricey, high pressure one that fails and cannot be rebuilt.  It is manufactured in Britain and is not readily available and was only used in the design for a few years.  No one told us about that, either.  BUT ......  even if folks had, we would have still bought the coach and just been aware of the issue and ready to spring into action when the time came. 

Here is a story that I have told to people privately, but never on this Forum ....

We bought our coach from MOT and the seller had left it on consignment with a long list of items he wanted addressed while it was on the lot. He intended to use the coach again, if it did not sell.  This, we learned from the seller himself, when we met him about 3 months later ... no kidding!  MOT's sales department never passed that list on to us and they certainly did not give any of the info to their service department.  They just wanted our check and to wave goodbye to us as we went down the road. ALL of the items would have happily been addressed by us in their shop before we left with our new-to-us coach. We weren't gonna change our minds about buying.  It took a long, frustrating 4 months to correct stuff. It took about that same time before I was able to corner the CEO of MOT (he ran away from me twice!) and let him understand that his secretive sales tactics caused him to leave money on the table ... because we would have paid to have the sellers list addressed IN HIS SHOP, HAD WE BUT KNOWN. He stuttered and hemmed and hawed and tried to say that was "not how MOT wanted to do business" ... but he never denied anything.  I HOPE that my nose inches from his when he was cornered in his front lobby in front of several employees helped convince him that those tactics of concealment were not only bad business, but could have long lasting repercussions.  I have been vocal here on the Forum about my confidence in the service techs at MOT and the friendliness and helpfulness of others there.  But my confidence in the organization was forever shaken by that glaring "lie by omission" of concealing information that was in their possession and would have been fair to disclose. They knew it wasn't going to kill the deal ... they knew from experience with us as customers that we would open our wallet when needed ... and they still let us drive off.  One "stand out guy" at MOT was Mike Rodgers, who called me almost daily (unless I called him first) and tried and tried to help us with all the issues. He was my hero. There are outstanding individuals who have my trust at both MOT and FOT, but the trust does not bleed upwards to the guys in charge.

So ... good, bad & ugly ...  I think we can discuss who should have done what and speculate about which responsibility belongs where ... BUT, we must never forget that we are essentially talking about Used Car Dealers.  High end, fancy, recreational, used cars. 

high pressure one that fails and cannot be rebuilt.  It is manufactured in Britain and is not readily available and was only used in the design for a few years.  No one told us about that, either.  BUT ......  even if folks had, we would have still bought the coach and just been aware of the issue and ready to spring into action when the time came. 

Here is a story that I have told to people privately, but never on this Forum ....

We bought our coach from MOT and the seller had left it on consignment with a long list of items he wanted addressed while it was on the lot. He intended to use the coach again, if it did not sell.  This, we learned from the seller himself, when we met him about 3 months later ... no kidding!  MOT's sales department never passed that list on to us and they certainly did not give any of the info to their service department.  They just wanted our check and to wave goodbye to us as we went down the road. ALL of the items would have happily been addressed by us in their shop before we left with our new-to-us coach. We weren't gonna change our minds about buying.  It took a long, frustrating 4 months to correct stuff. It took about that same time before I was able to corner the CEO of MOT (he ran away from me twice!) and let him understand that his secretive sales tactics caused him to leave money on the table ... because we would have paid to have the sellers list addressed IN HIS SHOP, HAD WE BUT KNOWN. He stuttered and hemmed and hawed and tried to say that was "not how MOT wanted to do business" ... but he never denied anything.  I HOPE that my nose inches from his when he was cornered in his front lobby in front of several employees helped convince him that those tactics of concealment were not only bad business, but could have long lasting repercussions.  I have been vocal here on the Forum about my confidence in the service techs at MOT and the friendliness and helpfulness of others there.  But my confidence in the organization was forever shaken by that glaring "lie by omission" of concealing information that was in their possession and would have been fair to disclose. They knew it wasn't going to kill the deal ... they knew from experience with us as customers that we would open our wallet when needed ... and they still let us drive off.  One "stand out guy" at MOT was Mike Rodgers, who called me almost daily (unless I called him first) and tried and tried to help us with all the issues. He was my hero. There are outstanding individuals who have my trust at both MOT and FOT, but the trust does not bleed upwards to the guys in charge.

So ... good, bad & ugly ...  I think we can discuss who should have done what and speculate about which responsibility belongs where ... BUT, we must never forget that we are essentially talking about Used Car Dealers.  High end, fancy, recreational, used cars. 

These coaches have ... not one but five different electrical systems including a two power plants.  Shape shifting cars that have rooms that slide out and retract.  Cars that not only drive and have excellent brakes, and redundant brakes at that, but that fill the function of a house except that they are independent houses with sewage, grey water storage, two water systems, a reservoir.  These aren't simple devices.  There will be problems.

  The rut they are in is deep . It was created from within . I expect a load of hot air coming our way from all this  with zero mind change in place .  A sad kettle of -----