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Topic: JC Refrigeration  (Read 2031 times) previous topic - next topic

Re: JC Refrigeration

Reply #20 –
Had JR at JC Refrigeration replace the cooling unit on our Dometic NDR1282. Parked at the Wally Mart in Sturgis MI to make sure all is good. Good service, good folks. What does the gallery think about the additional 3 year parts only warranty for 125 bucks? Pictures of the old unit.

Re: JC Refrigeration

Reply #21 –
Quote from: bbeane –
Had JR at JC Refrigeration replace the cooling unit on our Dometic NDR1282. Parked at the Wally Mart in Sturgis MI to make sure all is good. Good service, good folks. What does the gallery think about the additional 3 year parts only warranty for 125 bucks?
Neighbor has one, 4 years old. No issue. I have seen rebuilt units go bad. Is it new, or rebuilt?

Re: JC Refrigeration

Reply #22 –
I paid for the extended coverage. I had my unit installed in October of last year then put the coach in storage until January. We traveled to Florida for a two week stay. Freezer was fine, fridge was at 50. I called JR. He worked with me and could not  fix it remotely.

He Fedexed  a new cooling unit to a tech that use to work for him in Shipshewana now working in the Tampa area where we were. The tech arrived at 5:00PM and replaced the unit, finishing up at 2:00AM.  JR felt terrible. He said it doesn't happen often but thought the unit was defective from the start.

There were no charges. I'm a fan. Freezer is solid at 0, fridge is 35-38. I've learned it's best to make sure everything that I can is already cold before I put it in the fridge. Otherwise the temp rises in the fridge.

Re: JC Refrigeration

Reply #23 –
I have replaced three cooling units over the years using JR's units and had no problems with any while I owned them.
The one I have now is 2 years old this month with no insurance on it or the others.  Great product with a three year hassle-free warranty.
I vote no on the "parts only" insurance .

Re: JC Refrigeration

Reply #24 –
Chris, all new unit.

Re: JC Refrigeration

Reply #26 –
I did not get the extra 3 year insurance plan.  My rationale is that if JR is so confident in his product that he will insure it so inexpensive for an additional 3 years, it must be a great product.  Insurance is a risk and I choose to take the risk on Jr's side betting the unit will not fail.  Will there be some failures?  Sure, but the odds are against it otherwise the insurance would be much more or non- existence.  This is my opinion...................... ^.^d