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Topic: Stuck in Arizona Walmart parking lot leveling issues (Read 1804 times) previous topic - next topic

Re: Stuck in Arizona Walmart parking lot leveling issues

Reply #40
Have you called back?  I missed a call and I was told they would take a message and call me back.  Don't remember how long but it was a while.

No, I didn't call them back, I replaced a broken spring on one of my levelers back in August and was able to get the part number from Foretravel. I just thought it was strange that HWH was that far behind.

Re: Stuck in Arizona Walmart parking lot leveling issues

Reply #41
More than likely you will need to send the control box in for a rebuild. Might as well send the touch pad as well. Try calling HWH and ask for Ashley in service she gave me the return authorization. It took about a month or so.

Re: Stuck in Arizona Walmart parking lot leveling issues

Reply #42
More than likely you will need to send the control box in for a rebuild. Might as well send the touch pad as well. Try calling HWH and ask for Ashley in service she gave me the return authorization. It took about a month or so.
That's exactly what I did.

Re: Stuck in Arizona Walmart parking lot leveling issues

Reply #43
It'd be pretty easy to just build your own control box that allows you to manually level and go in and out of travel mode. That'd hold you over until yours is rebuilt. I'm thinking about doing it so I (and the forum) have a backup after seeing enough of these control box issues.

Re: Stuck in Arizona Walmart parking lot leveling issues

Reply #44
No, I didn't call them back, I replaced a broken spring on one of my levelers back in August and was able to get the part number from Foretravel. I just thought it was strange that HWH was that far behind.
When I called them in the summer about a bad slide synchronization cylinder, it was about three months before I got a call back. Then I was told it would be an unspecified number of months before it would be returned if I sent it to them. Luckily I had already found someone else to repair the cylinder. The person at HWH told me that they were just that far behind with the employees they have.

Re: Stuck in Arizona Walmart parking lot leveling issues

Reply #45
It'd be pretty easy to just build your own control box that allows you to manually level and go in and out of travel mode. That'd hold you over until yours is rebuilt. I'm thinking about doing it so I (and the forum) have a backup after seeing enough of these control box issues.
I have a back up system for travel height. And I have a back up system for a raise. I never built on the lower it. Takes me a few seconds to hook up the connections and it's good to go. It's tied into all the travel height solenoids and raise solenoids. Also have a manual setup to raise or lower as needed using the manual settings for over the road

Re: Stuck in Arizona Walmart parking lot leveling issues

Reply #46
Thanks Art! I was just going to send it in but you know HWH may have a tent here but that won't be for a little while. It's a good idea though
Bob, I was thinking more of a generic technician, someone comfortable with solid state electronics who knows the names of the connectors and what page they're on in the Newark catalog.  Although if you want to go down that rabbit hole, you could duplicate the HWH controller using software in a PLC and some relays.

Re: Stuck in Arizona Walmart parking lot leveling issues

Reply #47
Well I'm on the queue for a call back from technical service. They could not tell me when that would be, but indicated that it could be next week. They did say that if I was in an emergency situation they could expedite things but since I'm here at q now I guess I'll be all right.
Francis here also did the same thing did away with the HWH leveling system and set up switches to do it. And if worse comes to worse then that is what I will do. I already know how to activate the travel solenoids with the jumper wire.
The next question is though if I apply power to the raise solenoids can I get the stands in place so I don't get squashed when I rebuild the front six pack?
And I would imagine that applying power to the lower ones will then release air? And lower it back down?
And twig and Francis and I already discussed it would be better to raise all corners at the same time to lessen tweaking on the frame.
Inputs on that would be appreciated
Thanks
Bob

Re: Stuck in Arizona Walmart parking lot leveling issues

Reply #48


The next question is though if I apply power to the raise solenoids can I get the stands in place so I don't get squashed when I rebuild the front six pack?
Yes. Turn engine on and let pressure build until you hear the blow-off at the air dryer, then apply power to both front raise solenoids until you have enough room to install stands
And I would imagine that applying power to the lower ones will then release air? And lower it back down?
Yep - engine can be off for this. Remove power from the raise solenoids and apply to both dump (lower) solenoids. It is basically just opening an exhaust port for the air in the bags.

Whether or not you put safety stands in up front and in back, or just one end at a time is up to you. I've done it both ways but never just left or right... always with four stands on at least one end.

Re: Stuck in Arizona Walmart parking lot leveling issues

Reply #49
I have a back up system for travel height. And I have a back up system for a raise. I never built on the lower it. Takes me a few seconds to hook up the connections and it's good to go. It's tied into all the travel height solenoids and raise solenoids. Also have a manual setup to raise or lower as needed using the manual settings for over the road

I searched and maybe missed it. Has anyone diagramed this out for the forum or a "I'm stuck cheatsheet"? I see things like this and first thing I think is this is going to me. I am gathering everything I can in a digital format so maybe I can figure it out. This seems to be a pretty important one.

Re: Stuck in Arizona Walmart parking lot leveling issues

Reply #50
I searched and maybe missed it. Has anyone diagramed this out for the forum or a "I'm stuck cheatsheet"

In a roundabout way Yes.  I believe there is an HWH 600 series troubleshooting guide in the wiki section of the Forum.wiki.foreforums.com    If someone don't beat me to it I will post a direct link for you tomorrow. This has a step-by-step ladder system as to how to check the system. There is also wiring and air diagrams that are helpful.  Chuck has posted several links to it in various threads.

Mike

Re: Stuck in Arizona Walmart parking lot leveling issues

Reply #51
In a roundabout way Yes.  I believe there is an HWH 600 series troubleshooting guide in the wiki section of the Forum.wiki.foreforums.com    If someone don't beat me to it I will post a direct link for you tomorrow. This has a step-by-step ladder system as to how to check the system. There is also wiring and air diagrams that are helpful.  Chuck has posted several links to it in various threads.

Mike

Thanks, I have been looking through that as well. I am still familiarizing myself with all this. After more study I am sure I will understand more.

Re: Stuck in Arizona Walmart parking lot leveling issues

Reply #52
Hope this is it.

Re: Stuck in Arizona Walmart parking lot leveling issues

Reply #53
Larry,

That is the one I was referencing, that along with the help of this group is the best source for troubleshooting.  Now this isn't for all Foretravel coaches but if you have a different system HWH has a great site that has all the different systems that have been used on our coaches. Thanks for rounding that up Larry.

Mike

Re: Stuck in Arizona Walmart parking lot leveling issues

Reply #54
Yesterday we blocked the coach up and I started rebuilding the front six pack insitu. I started with the front three and quickly got the hang of it. The top one though I had to remove the back nut to get it off since the bracket that goes around the solenoid would not turn it was hitting the top of the metal frame of the coach. But I got all three done before I was freezing and had to go inside. One was definitely a little loose and the o-ring a little dirty and I think that's where my leak is. Today I did the other three. I had marked everything with colored zip ties but I tried to use my memory for which three went in order. Yeah no surprise to me I transpose the black and the blue zip ties but it was easily fixed when I tried to raise the coach and it wouldn't raise switch those two around and now everything works. However stands are still in because I have some other work I want to do but at some point I need to hook up the HWH computer again and see if things are any different which I don't think they will be. I'm still waiting on a call back from them and don't really expect anything before the last week of the year if not the first week of next year. I'm thinking in the meantime about just making a box to control it from the cockpit two switches for the front raise and lower two switches for the rear and two switches for the travel mode I have a Bluetooth level that I can reinstall. If HWH is not able to help me in any reasonable time frame then that's plan b. I don't have any problems with the rear six pack so I'm not going to rebuild that at this point and just save the kit for that later. Two of my solenoids were not original. The whole thing had been replaced as an entire part so I'm just thinking somebody went to the factory rather than just rebuilding it.
But I really appreciate the rebuild kits for these things and the little wrench came in handy. The toilet paper though had started to disintegrate.
Make sure you lubricate the o-rings I was going to use some silicone lubricant that I use on my water filtration system but couldn't find it so I used petroleum jelly instead. Either way I think that will give me a leak free seal knock on wood.
Hats off to twig for helping me not only get the thing up on the jack stands but also for checking the solenoids today. Couldn't have done it without you buddy.