Re: Sensa Tank Monitor
Reply #10 –
In 2017 Foretravel replaced our OEM tank monitoring system with the Sensa Tank RV 100 system by LevelGuard. All has worked well until our last dump when the grey tank still read ½ full after dumping. A search of the forum led me to this Forum post. I verified that no connection to the system was loose and that all sensors were attached to the tank. I dumped a bucket of water in the sink to verify that the valves were open and that the grey tank was empty. The monitor still read ½ full. I emailed LevelGuard and received no response. I then called LevelGuard and talked with their tech support. I was given a brief overview about how the system worked. The most surprising thing I learned was that grease and other containments could accumulate on the inside of the grey tank and degrade the sensor's ability to register the water level in the tank. I thought locating the sensors on the outside of the tank was the benefit of this system. I was told to check to see that there were no medal wires or connections close to any sensor. I was told how to determine which sensor was at fault. (Sorry I have forgotten). Finally, he recommended adding the chemical I normally use to treat the black tank to the grey tank. I did that and let the grey tank sit 100% filled overnight. I also added some dish detergent during the fill process. This morning, I dumped the grey tank and now the monitor shows empty!
As a side note, after talking to the tech, I suggested that LevelGuard add the troubleshooting tip we discussed to their very limited FAQ. He said the Sensa Tank system represents a very small part of their business and that they are too busy to do that!
Bob