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Topic: Xtreme Customer Service (Read 679 times) previous topic - next topic

Xtreme Customer Service

I wanted to relate a recent experience I had at Xtreme Paint & Graphics in Nacogdoches. I had a headlight conversion done there awhile back. The weather was bad when I picked up the coach so I didn't look at the work closely. I just assumed that the work would be excellent. When I got home, however, I took a good look and was really disappointed. Had I bothered to inspect it at Xtreme I would not have accepted it.

So I wrote James at Xtreme and included some photos along with my comments. He called me as soon as he received my letter. He agreed with my assessment of the work and invited me back to have it redone as a priority job at any date of my choosing. I did go back and the headlight upgrade is now just as I had expected in the first place. In addition, Xtreme threw in some other work at no cost to me.

Xtreme stands behind their work. I am completely satisfied.
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Re: Xtreme Customer Service

Reply #1 –
Good to know that some stand up folks arestill out there
Bruce, Linda, and Macy
Zoey RIP 1/20/19
1999 U295 40' build #5400
2017 silver Jeep Wrangler, 1260 watts of solar on top
Moving around the country

Re: Xtreme Customer Service

Reply #2 –
We were Xtremely impressed with our service.

Frank & Connie Williams
1999 U320 '36
Build: 5466
MC: 18335

Re: Xtreme Customer Service

Reply #3 –
Quote from: Phranko –
We were Xtremely impressed with our service.
Ditto what Frank said.

Richard
Jan & Richard Witt
1999 U-320  36ft WTFE
Build Number: 5478 Motorcade: 16599
2011 Jeep Wrangler Unlimited w/Air Force One
Jan: NO5U, Richard:KA5RIW
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Re: Xtreme Customer Service

Reply #4 –
Extreme painted our coach TEN years ago and it looks new, like it just came out of the shop. Great shine, and we get many "I like your paint job" from campground neighbors. Best $20,000 we ever spent. Thanks Xtreme . . .

And we get a hand-written Christmas Holiday card each year, too.

Barry & Cindy