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Topic: Our Splendide is not so Splendid anymore (Read 1204 times) previous topic - next topic

Our Splendide is not so Splendid anymore

We've been limping along for a few weeks with a Splendide that does not want to agitate during the wash or rinse cycle.  Sandy has to manually twist and hold the dial to generate the agitation movement.  We encountered this problem a few months back and resolved it by moving the dial around to the various cycles a number of times.  Wala!!  It was magic, and has worked for months until now and after moving the dial 5,000 times (or it seems to her that many) we are back to no agitation.  Grrrrrrr (that is Sandy growling)  Has anyone solved this problem?  Any suggestions?
George Stoltz.  Retired from full-time living in a great Foretravel and now are back to living in a traditional sticks and bricks in Florida.

Re: Our Splendide is not so Splendid anymore

Reply #1 –
Had that happen once. Pulled the washer out and it was a loose wire.... Hope yours is as simple.
2025 Wanderbox Outpost 32 on F600 Expedition Motorhome
2015 Born Free Royal Splendor on Ford 550 nonslide version  for sale
Former Coaches  covering. 360,000 miles
1999 34 U270
2000 36 U320
2001 42' double slide U320
2018 Jeep Rubicon

Re: Our Splendide is not so Splendid anymore

Reply #2 –
John,
Where was the loose wire?
George Stoltz.  Retired from full-time living in a great Foretravel and now are back to living in a traditional sticks and bricks in Florida.

Re: Our Splendide is not so Splendid anymore

Reply #3 –
Quote from: George Stoltz –
We've been limping along for a few weeks with a Splendide that does not want to agitate during the wash or rinse cycle.  Sandy has to manually twist and hold the dial to generate the agitation movement. 

When I've had issues, the Splendide tech folks (Westland Sales) were very helpful.  You might try e-mailing them (if you're still outside decent cell service).  Their tech support page is

Splendide Laundry Centers Customer Support Center

and their e-mail is service@westlandsales.com

Michelle
Learn every day, but especially from the experiences of others. It's cheaper!  - John C. Bogle

2000 U320 36' non-slide / WildEBeest Rescue
2003 U320

Re: Our Splendide is not so Splendid anymore

Reply #4 –
I can vouch for the splendide  tech support although mine was a different than yours. Problem solved over the phone.
Felix and Gail Mathieu
99 U320
Jeep Liberty CRD
Build number 5522

Re: Our Splendide is not so Splendid anymore

Reply #5 –
Quote from: fjm502 –
I can vouch for the splendide  tech support although mine was a different than yours. Problem solved over the phone.

A agree with Felix about the tech support.  Among the best I've ever encountered.  Still did not fix my problem as the stuff they emailed to me was way over my skills level.  Should yo need to call them:

800-356-0766 and select option #5
George Stoltz.  Retired from full-time living in a great Foretravel and now are back to living in a traditional sticks and bricks in Florida.

Re: Our Splendide is not so Splendid anymore

Reply #6 –
Our new Splendide WD2100XC is now installed and working.  It was a real difficult install.  Part of the problem was that I did not know that I did not have to have access from the top, so I spent several hours dismantling the shirt closet above the washer/dryer.  I had previously converted the space to a closet with shelves for shoes.  Even without that extra work, it was really hard to extract the old unit and getting it out of the coach and the new one in was a physical challenge.

I also did not know that the water bibs and the electrical outlet for the W/D were under the false floor of of the sliding door closet right next to the W/D.  I had to rebuild the supports for this floor because of some pretty amateurish carpentry.

It took 3 hours for two guys (me and a good local tech) to do the install.  I am totally amazed that Virgina (of Virginia, Jim and Cricket) removed and replaced a Splendide all by herself.  Do not mess with her.  When it comes to repairs, she is a rock star.

Some notes on the 2100XC:

It is substantially quieter.

It is more user friendly.

It uses less water.

"Extracting" the old W/D was a real challenge.  There was no wiggle room and the concept of sliding it out just did not apply to the way this was installed.  Carrying the old unit out and the new one in was just under my physical capacity.  I do not recommend this as a DIY project
George Stoltz.  Retired from full-time living in a great Foretravel and now are back to living in a traditional sticks and bricks in Florida.

Re: Our Splendide is not so Splendid anymore

Reply #7 –
Thank You George - I'll claim that "Rock Star" status - Jim said give her an inch she'll take the mile  :))

Now I did get some help getting new in and old out - ain't got those kind of muscles - but rest was easy - It's amazing what can accomplish  ;) when determination sets in !!!

Sorry yours was more complicated, guess floor plan of models has lot to do with where plumbing etc are - mine was real straight forward

Did your dryer duct line up or did you have to make adjustments???
Virginia Cunningham
Motorcader # 16992
'99 U320 40'
'06 Black Silverado 2500HD 4x4 Crew Cab

Re: Our Splendide is not so Splendid anymore

Reply #8 –
We had to make adjustments and because of your good heads up, I had a new flexible dryer hose on hand.
On Sat, Mar 5, 2011 at 12:28 PM, Virginia, Jim & Ms Cricket jensjems@gmail.com wrote:
Quote
Thank You George - I'll claim that "Rock Star" status - Jim said give her an inch she'll take the mile :))

Now I did get some help getting new in and old out - ain't got those kind of muscles - but rest was easy - It's amazing what can accomplish ;) when determination sets in !!!

Sorry yours was more complicated, guess floor plan of models has lot to do with where plumbing etc are - mine was real straight forward

Did your dryer duct line up or did you have to make adjustments???

Virginia, Jim & Ms Cricket
Motorcader # 16992
"Blue Eyes" '99 U320 40' - Unit # 5442 "Bull" '06 Black Silverado 2500HD 4x4 Crew Cab

George Stoltz.  Retired from full-time living in a great Foretravel and now are back to living in a traditional sticks and bricks in Florida.