Re: Locked out
Reply #23 –
I do not have any better suggestions on how to break into to your motorhome, However, I have to comment about our recent FOT service. During our winter in Mission, TX last year, I found myself in a similar condition. I left the motorhome to retrieve a just emptied garbage can. The temperature outside was around 45 degrees and I closed the door behind me without a jacket on. My wife was away and not inside. Fortunately, I found the driver side window unlocked and used a ladder to get in and unlock the door from the inside This happened a second time last summer while we were not living in the motorhome. Since, my repairs/adjustments had not worked, I added the entrance door to my FOT punch list. In late October of this year, FOT "adjusted the front door, installed a missing lock pin, and adjusted the shackle and cable". This "FIX" lasted about two weeks when it failed again here in Mission. I called FOT service and left a message, and then called technical support and left another message. James Triana was first to respond. I reviewed the history of our entrance door latch failures. After a while he concluded that the entrance door handle was worn out. He and I discussed this with the parts department and they sent me a Paddle Latch R0505 part #1181237. It arrived a few days later, but was clearly the wrong handle. After reviewing this with Mike Grimes, Mike agreed that it was not the correct part and sent me the correct one: Handle, outside W/P R0201 part # 009032. The outside portion containing the handle was slightly larger but it fit and it works for now. However, our driver side window will always stay unlocked!
I wrote a letter to Mark Harvey to bring this matter to his attention. Since he did not respond, I called him and explained the situation. He agreed to give me credit for some future service. But my confidence in FOT continues to diminish. (Two years ago, FOT fixed a leak in our dash AC only to have it last 600 miles).
Good luck.
Bob