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Topic: Service Accolades (Read 576 times) previous topic - next topic

Service Accolades

During our first trip to Indiana this fall, a passing motorist flagged us down because one of the bay doors had opened and was flapping.  We made arrangements to have it fixed at Extreme Graphics (these folks had repainted our coach for the previous owner) while we were in Nacogdoches to attend the FOT ladies driving school for my wife.  I wish to express my appreciation to those guys for not only rebuilding the cracked bay door, but also resetting the latch mechanism so that it would work properly and for providing us with an overall inspection of our coach.  I want you all to know what a great group of fellows work at Extreme Graphics.  Talk about prompt and courteous service - they excel at it.  I don't want to forget Kristen - at the front desk - either.  She is beyond awesome!

During our week in Nacogdoches, we experienced an elusive voltage issue (12V).  Keith - at MOT - got us in promptly and not only resolved the issue, but fixed it.  We would have been in a terrible bind without our heater motors to keep our coach warm as we traveled home to near-zero degree weather in a coach that hadn't been winterized.  I want to take my hat off for Keith - he is a REAL MH electrical expert, and I have the highest regard for him and MOT.

Re: Service Accolades

Reply #1 –
You hit the two best, MOT and Xtreme.
2025 Wanderbox Outpost 32 on F600 Expedition Motorhome
2015 Born Free Royal Splendor on Ford 550 nonslide version  for sale
Former Coaches  covering. 360,000 miles
1999 34 U270
2000 36 U320
2001 42' double slide U320
2018 Jeep Rubicon

Re: Service Accolades

Reply #2 –
Two of the reasons we love Nacogdoches.  Except when we have to get the invoices.... Many other reasons, also.  FOT is just one... We have found driving to Nac has always paid off in the long run. 
We are only strangers until we meet; however, some of us are stranger than others

Re: Service Accolades

Reply #3 –
x2 on Keith at MOT.  Keith always goes the 2nd mile .  Haven't yet had the pleasure of using Xtreme, but step and headlight mods are in our future.

Deb and Mike
Mike and Deb Durbin
1997 u320 36', Build# 5059
2007 Saturn Vue
Sophie and Rosie: pooches.
Buddy  01/01/2002 -  03/15/2017.  RIP sweet boy.

Re: Service Accolades

Reply #4 –
Keith at MOT has helped me with several things that drove me crazy ( short drive).  Great guy and he has forgotten more than I will ever know about my Foretravel.

Mike Rodgers at MOT is also great- as are the others- great place for service and help.

Bernd is great for  diesel mechanic issues and he will be replacing my Sheppard Steering box this week.  I am confident that I will be as happy with the results as Dave M. is- he just had his done last week.

NAC for service and remodels, don't forget Mitch at Infinity ( he did our couch with ultra leather). and Xtreme for paint, body work etc.

These people will keep us all happy and rolling down the road for many years to come.
Ted & Karen
2001 U270 36' - sold after 12 years full timing

Re: Service Accolades

Reply #5 –
Ted, what happened to your steering box?  Where are you guys at now?

Larry