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Topic: Roadside Assistance (Read 684 times) previous topic - next topic

Roadside Assistance

I am in the process of buying a motorcoach and wonder what options are available for roadside assistance if required..like Good Sam RV Roadside Assistance for example. I would like to hear good and bad scenarios, so I can be well informed when I make my choice. Thanks for all the info that you can provide!!................Rick

Re: Roadside Assistance

Reply #1
I'm no expert, haven't had to use it so far, but everyone seems to like Coach Net.
Current coach 1996 U320 40'
Previous coach, 1990 36' U280

Re: Roadside Assistance

Reply #2
Another vote for CoachNet.  They get many good reviews.  Our personal experience- once you sign up for CoachNet, you won't have any problems on the road for  7 (and hopefully more) years ;D  ;D
Dave and Nancy
1999/2013 U270 36' Xtreme
Motorcade # 16774
2013 Subaru Outback
KD0NIM

Re: Roadside Assistance

Reply #3
I have had both Good Sam and Coach Net. The sad thing is now Coach Net is using the same service that Camping world is using.
2025 Wanderbox Outpost 32 on F600 Expedition Motorhome
2015 Born Free Royal Splendor on Ford 550 nonslide version  for sale
Former Coaches  covering. 360,000 miles
1999 34 U270
2000 36 U320
2001 42' double slide U320
2018 Jeep Rubicon

Re: Roadside Assistance

Reply #4
Coach Net would be my choice. They were very helpful when we had to have the 03 Country Coach Intrigue and 04 U320 towed. Once for the CC and twice for the U320.

Reese

Re: Roadside Assistance

Reply #5
My vote is for CoachNet, I have used them once to have a tire changed. Very professional.
Bill
Wild Bill Colston
1997 Class A Towing 2016 ford F150 XLT extended cab with Golf cart in 8 ft bed or a 2004 Jeep Grand Cherokee
Retired Aircraft Maint Tech A&P Line Crew Chief
Pilots lisc--------Commercial and Multi Eng

Re: Roadside Assistance

Reply #6
We have used both Good Sam and Coach Net with equal success. I think you are fine with either one. They are both worth their cost if you ever need them.
The selected media item is not currently available.Kent Speers
Locust Grove, OK
1993 U300 SSE 40' (Restored at FOT 2009) Build 4323
720 watts Solar
6V92TA DDEC Silver Engine
2014 Subaru Outback

Re: Roadside Assistance

Reply #7
Rick

Try search function on the main forum page - lots of good previous threads on the topic.

Welcome!!
Tim Fiedler    2025 LTV Unity MBL on Order
2000 Chevy Tracker 2 Door Convertible 4WD Now lifted 4.5"
1985 Citroen 2CV6 Charleston
Murphy Rebel on wheels with 175HP Titan
Cessna P337
1980 48' Westport MY (!/4 Share)

Re: Roadside Assistance

Reply #8
A heavy truck towing operator told me he won't tow for Good Sam anymore, and he said a lot of other companies won't either. This is only hearsay because I don't have Good Sam so I don't know from personal experience. Probably someone on this forum can talk from personal experience though. One thing I can say from personal experience, don't EVER let the tow truck disconnect from your rig until you're absolutely sure the place he towed you to will fix your rig. Once the tow truck dumps you there you have to pay for additional towing to another place out of your own pocket.
Scott Cook
1991 U300 36' 6V92TA
Old Town Penobscot 16
1984 Honda VF1100C (V65 Magna)

Re: Roadside Assistance

Reply #9
If you are a veteran you can get USAA.  They have Progressive underwrite motorhomes for them now but, you can get their roadside assistance for $1.00 USD per vehicle each 6 months.  A couple of years back I called the 800 number after I chaffed a hydro line and lost radiator fan and they towed me over 50 miles.  I have used it on my motorcycle once also.  David
David & Lou Ann Bouchard
Summer: Mount Vernon, Ohio
Winter: RiverBend Motorcoach Resort  LaBelle, Florida
2003 U320 38' Build #6174 "Willie"
2013 Cadillac SRX Toad
MC #17151 FMCA #F431393

Re: Roadside Assistance

Reply #10
I would check your rv insurance. In my case roadside insurance is part of the coverage. The above I'm sure are all good but you might be buying something you already paid for.
1995 U320 40', 2013 chevy sonic toad, my real love are corvettes have owned 30

Re: Roadside Assistance

Reply #11
We've had Coach Net for years. Had to call two or three times with SOBs for tech help and we were satisfied.
We used them in 2013  to arrange to tow our 2012 Nimbus from the side of I10 30 mi W. of  New Orleans. Tow truck arrived one hour later. Excellent service.
Doug, Mary & Abby the Terrier, boss of us.
2012 Nimbus 40',  #6557
2012 Jeep Wrangler Unlimited
Salem, SC

Re: Roadside Assistance

Reply #12
I have used coach net before when we were in Canada and the valve on our coach broke and they had to send a weaker 500 miles to get me and the tow for 600 miles to Montreal. The response was great and we were in Montreal within days. The cost for the weaker was $3900.00 and that was covered in our contract. Try that with some of the others. Thanks coach net jim
Jim Busby
2015 IH

Re: Roadside Assistance

Reply #13
One thing we have found out, Coach-Net will not pay for the tow if you put gasoline in a diesel (don't ask), Good SAMs will.
Dave W. (AKA Toyman )
'03, 270, 36', Build 6095, Pulling whatever I hook it to.

"Don't cry because it's over. Smile because it happened."
Dr Seuss

Re: Roadside Assistance

Reply #14
This should go without saying, but when the tow truck driver arrives be very polite to him. He came to help you after all. Don't yell "What took you so long!" and don't complain if he photographs the entire exterior of your coach before he hooks up to it, and please don't accuse him of damage unless you're absolutely sure he did it. Years of bad experiences have given motor coach owners a terrible reputation with tow truck operators. Some of them will turn around and leave you there on the side of the road at the first sign of trouble... This is what a tow truck operator told me... So please do your part to clean up our reputation because eventually we'll all need the help of a tow truck.
Scott Cook
1991 U300 36' 6V92TA
Old Town Penobscot 16
1984 Honda VF1100C (V65 Magna)

Re: Roadside Assistance

Reply #15
FMCA offers a road assistance option to members as well ($99/year).  I'm not familiar with the new provider (Vehicle Administrative Systems); I recall FMCA used to offer Coach-Net.  Coach-Net is part of National Motor Club so it's not the same provider with a new name. 

FMCA Road Assist RV Roadside Assistance Program

The sad thing is now Coach Net is using the same service that Camping world is using.

FYI, according to RV Business, Good Sam has a long-term agreement with Allstate, so it's not the same provider as Coach-Net
Learn every day, but especially from the experiences of others. It's cheaper!  - John C. Bogle

2000 U320 36' non-slide / WildEBeest Rescue
2003 U320

Re: Roadside Assistance

Reply #16
I have found it doesn't cost a thin dime to be polite, be nice, be complimentary, or say thank you; and yet the return on that "investment" can absolutely stun you. I have had it happen many times and never regretted it.

Be nice until the time comes to not be nice. (quote from some movie I saw)
Nitehawk,  Demolition Lady, & our NEW master, Zippy the speeding BB cat.
1989 Grand Villa 36' ORED
Oshkosh chassis, 8.2 DD V8
2006 Saturn Vue AWD