Good sams roadside service .... can I send them my tow reciept?

Topic: Good sams roadside service .... can I send them my tow reciept? (Read 511 times) previous topic - next topic

Good sams roadside service .... can I send them my tow reciept?

July 23, 2015, 10:53:11 pm

Hey Ya'll

Many of you are familiar with this company.. they did tow my grand villa back in May... and it was a fiasco.. took them forever to get a wrecker out to me..

I have the premium plus, tow anywhere policy for up to 100 miles... I am supposed to be covered
with my personal vehicle also... thought I remembered one of you saying you just called your own wrecker and sent them the bill.. I called a wrecker my self.. about a 20 mile tow to my house, cost me 150.00 I was home in 45 minutes !!!!

based on my experience, it would have been hours perhaps with sams and I wasn't feeling real good that day.

Do I just mail them the original receipt from the wrecker service or send them a copy of it? I'm not too sure they will reimburse... since I called a wrecker on my own.. anybody got any input on this?

And where do I send it to? all I see are phone numbers to call

Thanks

Mark

Re: Good sams roadside service .... can I send them my tow reciept?

Reply #1 – July 24, 2015, 12:03:22 am

Mark, I am the one who sent them a $1100 tow bill 2 months after the fact and GS did not call for it, so yes it did work for me. On their website there is the Roadside Assistance section and a form that you can download to fill in for cases like this. I did that then scanned it and sent it in. It takes about 2-3 weeks before they get back to you but as your bill is so small I am sure they will have no trouble. You do need to say why and what happened and a copy of the tow bill. I would suggest that you do not mention that it was in a storage bay but parked and you wanted to get it home to fix whatever problem was causing it to not run. They do not want a long story just a quick explanation.
Good luck
JohnH

Re: Good sams roadside service .... can I send them my tow reciept?

Reply #2 – July 24, 2015, 04:35:04 am

Thanks John,

Yah.. the Grand Villa was the storage thing.. that's done with..

Yep, yours is the one I recall reading about..

I had to have my Van towed last week.

Thanks.. I'll try to find this form your speaking of...

Mark

Re: Good sams roadside service .... can I send them my tow reciept?

Reply #3 – July 24, 2015, 07:06:37 am

Mark,

The only issue I see is that your claim so closely follows buying the policy. If it were me, I'd just eat the $150. Good luck.

Re: Good sams roadside service .... can I send them my tow reciept?

Reply #4 – July 24, 2015, 08:52:28 am

If you have insurance then use it. Call customer service and ask for them to send you a claim form. Fill it out and give them the explanation as to the event. I did and I got paid for my tow when they refused to tow my FT after I refused their tech who was 3 hours to get there. If your policy is in force then I would make a claim. Thats why you pay for insurance.

Re: Good sams roadside service .... can I send them my tow reciept?

Reply #5 – July 24, 2015, 10:31:25 am

Sorry Mark, I thought you were referencing the GV.
The form is on their web as I said and you have nothing to loose by trying.
JohnH

Re: Good sams roadside service .... can I send them my tow reciept?

Reply #6 – July 24, 2015, 12:49:39 pm

Thanks ya'll..

I did go to ... RV Roadside Assistance Services - Good Sam - RV and Auto road side assistance

I don't see the form

Re: Good sams roadside service .... can I send them my tow reciept?

Reply #7 – July 24, 2015, 04:11:50 pm

https://images.goodsam.com/goodsamroadside.com/docs/gsra_claim_form_and_letter_10april15.pdf

Mark here is the form. To see it on their web you have to sign in and click Roadside Assistance
JohnH

Re: Good sams roadside service .... can I send them my tow reciept?

Reply #8 – July 24, 2015, 09:16:39 pm

Quote from: John Haygarth – July 24, 2015, 04:11:50 pm

https://images.goodsam.com/goodsamroadside.com/docs/gsra_claim_form_and_letter_10april15.pdf

Mark here is the form. To see it on their web you have to sign in and click Roadside Assistance
JohnH

Thanks John, I don't have my info to sign in.. but your link brought up the form for me..!!

I see they are requesting the original receipt.. no problem, I guess I'll just make a copy of it for my records..

Re: Good sams roadside service .... can I send them my tow reciept?

Reply #9 – July 24, 2015, 10:03:59 pm

I sent a copy of mine via email with form so a copy should do.
JohnH

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Good sams roadside service .... can I send them my tow reciept?

July 23, 2015, 10:53:11 pm

Re: Good sams roadside service .... can I send them my tow reciept?

Reply #1 – July 24, 2015, 12:03:22 am

Re: Good sams roadside service .... can I send them my tow reciept?

Reply #2 – July 24, 2015, 04:35:04 am

Re: Good sams roadside service .... can I send them my tow reciept?

Reply #3 – July 24, 2015, 07:06:37 am

Re: Good sams roadside service .... can I send them my tow reciept?

Reply #4 – July 24, 2015, 08:52:28 am

Re: Good sams roadside service .... can I send them my tow reciept?

Reply #5 – July 24, 2015, 10:31:25 am

Re: Good sams roadside service .... can I send them my tow reciept?

Reply #6 – July 24, 2015, 12:49:39 pm

Re: Good sams roadside service .... can I send them my tow reciept?

Reply #7 – July 24, 2015, 04:11:50 pm

Re: Good sams roadside service .... can I send them my tow reciept?

Reply #8 – July 24, 2015, 09:16:39 pm

Re: Good sams roadside service .... can I send them my tow reciept?

Reply #9 – July 24, 2015, 10:03:59 pm

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