Re: Foretravel VS. SOB's
Reply #16 –
Thank you Rick for making me smile. A friend of mine toured the the Detroit Diesel plant after MB acquired and was totally blown away by the quality standards, technology, and their attention to customer satisfaction.
One was their immense size, 3 million square feet, equal to 52 football fields. Second was their technology with their program to install a gps with communication to their support staff in each vehicle with their newer engines so that when you receive a warning light it forwards this on to them. They said that 80% of the warning light notifications are false positives. This way they could guide the owner to continue to just procede, or go to the nearest Detroit facility and if necessary immediately ship necessary parts, or communicate what is necessary.
Detroit Engines | Demand Detroit
Detroit Plant | Demand Detroit
Detroit Technology | Demand Detroit