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Topic: Our old HWH control (Read 560 times) previous topic - next topic

Our old HWH control

Well, I keep forgetting to post this.
1) Seems HWH is really backed up.
2) Almost all functions on the control work.
3) Sending the unit in would mean doing without leveling for a lengthy period of time.
4. Repair estimate starts at $200 minimum and then goes up.
So, here is what is/has happened:
    We brought the coach home from storage last spring and I toggled the "AUTO LEVEL" on the control board. The jacks kicked down to the vertical position. That was it. No further action.
    Then, by manually operating each jack lever I was able to level the coach.
    Retracting the jacks functioned normally.
    Only item not functioning was the "AUTO LEVEL" feature. Other than that the "AUTO LEVEL" lever worked fine.
So, any ideas?
Nitehawk,  Demolition Lady, & our NEW master, Zippy the speeding BB cat.
1989 Grand Villa 36' ORED
Oshkosh chassis, 8.2 DD V8
2006 Saturn Vue AWD

Re: Our old HWH control

Reply #1 –
My '81 doesn't have the auto level but works as yours is doing now. Any chance the wire going to the level sensor has come unplugged or a wire is chewed or broken?
1999 40 ft. U-320 wtfe build 5563 Chuck & Lynda's "Rollin' Inn"  2030 watts solar
prev. mh's 71 GMC 5 yrs. 73 Pace Setter 1 yr. 78 Vogue 5 yrs 81 FTX 40ft all electric 18 yrs. 1996 Monaco Signature 3 yrs.
2014 Grand Cherokee Overland
Dream as if you will live forever. Live as if you will die today.  James Dean

Re: Our old HWH control

Reply #2 –
Don't know about chewed but the possibility of a bent pin isn't likely because of the multipin connector. And, the "AUTOLEVEL" feature worked before I put the coach in storage.
I have crawled around under the coach looking for any varmint damage but nothing.
Oh, when we went to pick up the coach I noticed that there had been a lot of condensation IN the coach. Remember my posts describing the leaks around the crappy Kingdome mounting bolts that rusted off? Well, apparently there was still some moisture present over the winter.
But the "AUTO LEVEL" rocker switch does the other functions just fine and lites up like it should. All the other rocker switches work just fine, and we had the system gone thru at HWH about three or four years ago and they installed a new motor, pump, and tank and then checked all functions.
Nitehawk,  Demolition Lady, & our NEW master, Zippy the speeding BB cat.
1989 Grand Villa 36' ORED
Oshkosh chassis, 8.2 DD V8
2006 Saturn Vue AWD

Re: Our old HWH control

Reply #3 –
HWH. I certainly would trouble shoot all the wires to the level sensor. And all the needed inputs and grounds.  Going threw this myself, I wish I had access to a regular wiring diagram, showing switches and positions. That I can see and figure out. Going between partial drawings gets me confused even more. I know the information to the tech that does it every day makes sense but to a outsider some of it is Greek to me. Guessing your control still works but is missing information it needs to function. IE exactly what Chuck is saying. Also for what it's worth when I sent my controller/computer in for repairs I followed chucks lead again by sending in just by talking to the receptionist. Yes it did take several; months to do, everything seems to with them. Work too fast and your out of a job, too slow you always have work for your tech? I certainly dont know. I have basically twenty minutes to do what ever I'm going to do at work and find myself expecting others to do the same. I'm attempting to be more patient.
Scott

Re: Our old HWH control

Reply #4 –
When I called HWH and conversed about my HWH control the female on that end told me $200 just to look at the control and, because it is so old, that they wouldn't/couldn't repair it and that a new one would cost me an additional $1,000.
WHOA THERE WILLIE!!
Nitehawk,  Demolition Lady, & our NEW master, Zippy the speeding BB cat.
1989 Grand Villa 36' ORED
Oshkosh chassis, 8.2 DD V8
2006 Saturn Vue AWD

Re: Our old HWH control

Reply #5 –
Auto level is a great feature. I hope you can find and fix the problem. The fact that the jacks extend but the autolevel process stops there is a good clue. I'm surprised HWH can't suggest a fix other than sending your unit to them.
1993 U225 Build #: 4285
500 Watts Solar
Honda CRV AWD
Former 1981 Foretravel Travco
Retired, Full Time Off Grid Snowbird

Re: Our old HWH control

Reply #6 –
Me too.
Nitehawk,  Demolition Lady, & our NEW master, Zippy the speeding BB cat.
1989 Grand Villa 36' ORED
Oshkosh chassis, 8.2 DD V8
2006 Saturn Vue AWD

Re: Our old HWH control

Reply #7 –
You might be able to find some help in their manuals section....
https://www.hwhcorp.com/ml54800_srvc.html
AND they have a contact form for service and parts at:
HWH Contact Page

* Last but not least, they have a Problem Diagnosis page at...
HWH Problem Diagnose Page
1993 U225 Build #: 4285
500 Watts Solar
Honda CRV AWD
Former 1981 Foretravel Travco
Retired, Full Time Off Grid Snowbird

Re: Our old HWH control

Reply #8 –
I have three sets of manuals.
I done did fill out the other two items and now will wait.
Last time I sent in for the same info I never got a reply other than a thank you.
Nitehawk,  Demolition Lady, & our NEW master, Zippy the speeding BB cat.
1989 Grand Villa 36' ORED
Oshkosh chassis, 8.2 DD V8
2006 Saturn Vue AWD

Re: Our old HWH control

Reply #9 –
While auto level is a fine feature, manual works great, you can keep using coach- or send the control in and you re at the mercy of whenever HWH decides to fix it and send it back- and you are stuck at home. A crap shoot for sure

Re: Our old HWH control

Reply #10 –
I sent my HWH computer and touchpad in to them for repair on Dec 20th and got it back on the 9th of Jan. They replaced a relay,capacitor and a diode. Also a new touchpad membrane. Charge including shipping was $106.33. So grateful they are still in business to repair our old systems.

Mark
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Mark and Tanya
Milton , Florida
US Navy Veteran (DV)
1999 U270 Special 40' CAI , 2015 Jeep Wrangler Sahara

Re: Our old HWH control

Reply #11 –
Also sent in my HWH computer and the touch pad that was cracked over one of the buttons. It took them three months to get it back but repaired the computer, sent me a new touch pad and shipped it back for $78.00. Thankful they are still in business at a very fair price. I agree where would we be without them.
Larry
Larry & Debbie Town
2000 U320 4210 
Previous 88 GV

Re: Our old HWH control

Reply #12 –
BUT------ those controls are still current and parts are available and in-stock.
NOT MINE. I was told.
Nitehawk,  Demolition Lady, & our NEW master, Zippy the speeding BB cat.
1989 Grand Villa 36' ORED
Oshkosh chassis, 8.2 DD V8
2006 Saturn Vue AWD

Re: Our old HWH control

Reply #13 –
Quote from: nitehawk –
BUT------ those controls are still current and parts are available and in-stock.
NOT MINE. I was told.
I was told mine was a discontinued product but they could repair them if they can get the components.

Mark
The selected media item is not currently available.
Mark and Tanya
Milton , Florida
US Navy Veteran (DV)
1999 U270 Special 40' CAI , 2015 Jeep Wrangler Sahara