Re: Electric step not working
Reply #3 –
It could be a misalignment of the door open sensor. The sensor uses a simple magnet to tell the step if the door is open or closed with the engine running. Look at the leading (closest to the coach front) edge of the door frame for 2 white/cream plastic devices - the one on the frame is the sensor and the one on the screen door is the magnet.
For safety purposes, the step is supposed to go out when the door is open. If it doesn't think it's closed (misalignment of the sensor), it will stay out.