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Topic: Another HWH visit in the books (Read 568 times) previous topic - next topic

Another HWH visit in the books

Well another one is in the books and once again, on-site service was solid. Ashley continues to be excellent to work with and the techs were level-headed and easy to speak with.

I had them rebuild one jack actuator and replace one with a new unit, replace a few bad relays, and give most of it a once-over for any other issues. $700 all-in and I have a leak-free, fully functioning leveling system that's 36 years old. That's more than I think most Realm owners can say  ;D

They didn't have anyone there that had seen my system before because it was so old, but none the less they were able to fix it which is exactly why I bought this coach... no magic just simple, easy to understand systems.

Tidbits of note:
- Labor rate is $125/hr ($90/hr when I was last there)
- Production lines have scaled back to 60% capacity since the pandemic.
- Service is staying busy without any noticeable drop in demand
- Wifi continues to be unusable in their waiting room and Verizon cell service pretty much non-existent at the facility. The city park in Tipton has a great pavilion with power if you need to work during the day.
1987 Grand Villa ORED
2001 U320 4010

Not all that wander are lost... but I often am.

Re: Another HWH visit in the books

Reply #1 –
When were you there?  I just drove through there yesterday!
George Mann
2002 U320 #5934
2017 Rubicon
2013 BMW GS
Waterford MI

Re: Another HWH visit in the books

Reply #2 –
Quote from: Geodmann –
When were you there?  I just drove through there yesterday!
Yesterday!
1987 Grand Villa ORED
2001 U320 4010

Not all that wander are lost... but I often am.

Re: Another HWH visit in the books

Reply #3 –
That's funny.  I fueled up in Tipton yesterday afternoon.  I would have stopped in to say hello since it's literally right off of I80.  I stopped there on my way out to Colorado a couple of weeks ago to look around and make an appointment and I met Ashley.  Come to think of it I did pass a Grand Villa yesterday, I don't recall where but it was headed West.  Maybe it was you!  Hope to meet up another time.
George Mann
2002 U320 #5934
2017 Rubicon
2013 BMW GS
Waterford MI

Re: Another HWH visit in the books

Reply #4 –
That was probably me. And we were working at the Tipton city park while you were there  ^.^d
1987 Grand Villa ORED
2001 U320 4010

Not all that wander are lost... but I often am.

Re: Another HWH visit in the books

Reply #5 –
I was there August 26. Leveling check up and slide fix. Turns out wires frayed on harness connection in front driver wheel well. Shorting and blowing fuse in box. Slide like new
2001 4010 U320
Build 5875

Re: Another HWH visit in the books

Reply #6 –
So did you guys get to tour that custom coach that was being built for the HWH owner? Or is it long done and gone?
Nitehawk,  Demolition Lady, & our NEW master, Zippy the speeding BB cat.
1989 Grand Villa 36' ORED
Oshkosh chassis, 8.2 DD V8
2006 Saturn Vue AWD

Re: Another HWH visit in the books

Reply #7 –
Quote from: nitehawk –
So did you guys get to tour that custom coach that was being built for the HWH owner? Or is it long done and gone?
Is that a little class C? I did see that if so...still looked like just a shell to me
1987 Grand Villa ORED
2001 U320 4010

Not all that wander are lost... but I often am.

Re: Another HWH visit in the books

Reply #8 –
It's still there. Class A. Someone was working on the front of it when I was there. I asked what it was and was told it was custom built from scratch. Forgot how long they said they've been building but know it was a long time. Looked like stealth mode, mostly flat grey.
2001 4010 U320
Build 5875