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Flying J no more after Sept

June 30, 2010, 12:59:56 pm

Well, I went to Flying J last night and when I went inside and paid they said I had seven dollars on my value card and to use it up soon as they we being rebranded in sept as pilot. The RV value card may or may not work but none of the accrued benefits will transfer. So don't buy in the store in Aug in anticipation of a benefit in Sept. 

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Re: Flying J no more after Sept

Reply #1 – June 30, 2010, 09:59:45 pm

I went to a Flying J today and tried to use my RV card and the pump wouldn't take it.  No response to the intercom.  Had to see the cashier, waited at least 15 minutes in line, was told it was a "random error" and I should go out and try again, and if it didn't work to come back in...  By then the line was at least 20 folks long.  I left.

I miss the good old days when the FJ was definitely the cheapest fuel around, and my card worked at the pump! 

Oh yes, BTW, my credit is good... 

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Re: Flying J no more after Sept

Reply #2 – July 01, 2010, 09:53:28 pm

Not quite true;    Here is the official press release:


News Release

For immediate release
June 30, 2010

Contact:
Cynthia Moxley
Moxley Carmichael
865-544-0088

PILOT TRAVEL CENTERS AND FLYING J FINALIZE MERGER

Merger combines more than 550 branded travel centers in North America

Pilot Travel Centers LLC and Flying J Inc. announced today the completion of the merger of the two companies, creating an expanded network of more than 550 interstate travel centers and travel plazas focused on superior customer service and enhanced offerings for professional drivers and traveling motorists.

The new company, to be called Pilot Flying J, now operates in 43 states and six Canadian provinces and employs more than 20,000 people. It is one of the top 10 privately held companies in the United States.

"We are now one great company, two great brands," said

Pilot Flying J President and CEO Jimmy Haslam. "Our new organization is a combination of two of the best-known brands in the travel center industry, both with strong family histories and shared values.

"So, whether you are a professional driver, a trucking company, a business traveler, a family on vacation, or a nearby resident, our new company is ready to serve your interstate fueling, dining or other consumer needs. We look forward to a bright future as our customers' preferred stop for highway hospitality."

According to Crystal Call Maggelet, chairman of the board of Flying J:

"The merger is a historic moment in our industry. It will be exciting to see our more than 550 locations come together, providing a complete North American network of travel centers. Our customers will benefit through new and expanded services. Outstanding customer service will continue to be a top priority at the new company."

The Federal Trade Commission terminated the waiting period under the Hart-Scott-Rodino Antitrust Improvements Act of 1976, as amended, on June 30, and the combination becomes effective July 1. In July 2009, Pilot and Flying J announced a preliminary agreement to merge the respective travel center operations.

Customers still will see the Pilot and Flying J brands on signage at the interstate facilities. Pilot has begun to accept the TCH card, and Flying J has begun to accept Comdata cards. This change gives the trucking community many more options of where to fuel that are not dependent on the card they carry.

Other plans call for enhanced restaurant offerings with national brands in all locations. Brand additions to Flying J locations in the new network include Denny's, Subway and Pizza Hut. In addition, there will be upgrades to drivers' lounges, new gasoline and diesel pumps, enhanced showers and remodeled restrooms at many locations.

Pilot Flying J is selling 26 locations to Love's Travel Stops & Country Stores as required by the Federal Trade Commission as a condition for the merger. For a list of the affected locations and for additional information about the merger visit http://www.pilotflyingj.com.

For more information about Pilot Travel Centers, visit http://www.pilottravelcenters.com, and for more information about Flying J, visit http://flyingj.com.

About Pilot Flying J

Pilot Flying J is headquartered in Knoxville, Tennessee, and has more than 550 locations in North America. The company employs more than 20,000 people and is the largest retail operator of travel centers in North America.
I hope they will still honor our cards and discounts...

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Re: Flying J no more after Sept

Reply #3 – July 02, 2010, 01:51:56 am

Gerry is right about our RV card still being accepted:

"The RV RealValue Club loyalty cards are still valid at Flying J locations.

Pilot and Flying J loyalty programs will remain separate for now, but we will merge these programs in the near future to offer customers more choices."

This is from: http://www.pilotflyingj.com/rv/default.aspx

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Re: Flying J no more after Sept

Reply #4 – July 07, 2010, 03:57:30 pm

Pilot = filthy, no separate pumps for RV's, have to wait in line with the big rigs.
Flying J = clean, separate pumps on the car side.
Oh, yes, Flying J was cheaper!
What are we going to end up with???
Mergers are ONLY good for the powers that be not their customers.

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Re: Flying J no more after Sept

Reply #5 – July 07, 2010, 04:09:34 pm

I have all the Flying J locations in my PDA readily accessible when on the road.  In fact, about 99% of my fuel fill-ups have been at Flying J's.  I can only hope that the lot & pumps layout of the old Flying J's won't be changed or worse yet closed altogether by Pilot management.  The ease of use and familiarity of the Flying J stores and Fuel pumps is what drew me in.  Not so much the fuel price.  In a 100 gallon fill-up, a savings of $.10 per gallon is $10.00.  I would gladly pay $10 for all the amenities of a Fuel Stop Store that retains the same efficiency of the Flying J Stores.

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Re: Flying J no more after Sept

Reply #6 – July 07, 2010, 04:23:23 pm

One other small point, Brother with his Phenix forgot to fuel up early enough and got caught low on fuel, forced to buy from a ma & Pa small diesel store, only cost him a few fuel filters and major frustration.
A little thought saves problems frequently .
Dave

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Re: Flying J no more after Sept

Reply #7 – July 10, 2010, 06:04:23 am

Dave that is why I will go to the dirty pilot before a ma and pop store for my diesel either in my trucks or motorhome.  I have had one bad load on my 99 and it sucked changing out the fuel filter every hundred miles. It did learn that one extra was not enough.

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