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Travel Mode

HELP!
1999 U320 36'
This is my first Foretravel and my first diesel coach.  I have 2 questions.
1.  When leveling is it better to level automatically or manually?
2.  How do you put the coach back into in travel mode? 

I have struggled with this many times on the road.  I don't know if it is me or if something is wrong with the system.  This usually happens when I am on an incline when the rear is down all the way and the front is up.  I am not even able to raise the rear in manual mode.  After so much trial and error the coach will finally go into travel mode.

I will be traveling towards Iowa in the next week and will be going to HWH and have them check the system out.

Thanks in advance!

3.  Where do I find my build number?
John & Carm Morales

"We travel not to go anywhere, but to just go.  We travel for travel's sake.  Our great desire is to move."

Re: Travel Mode

Reply #1
Your build number is by your left thigh when in the driver seat.  It starts with F, then 99 as year, then 4 numbers will be your build #, 36, then letters for design, then U320 for model, then C for Cummins, and then the trans code.

Touch off on the HWH should get the "Travel" green light.  Wtih the unit off, it should go to ride height.
Dave Cobb
Buckhorn Lake Resort The Club, #6202, Kerrville TX
check the map.  I do rent it out when I am traveling!
2001, U320, 36' #5887, in Kerrville, FT Club #17006, (7/23 to present)
2024 Jeep Grand Cherokee L, Summit, white
EX: 98 U295, 36' #5219, (mid door), (4/13-10/23)
EX: 93 U225, 36' (4/11 to 4/13)

Re: Travel Mode

Reply #2
John

Vin number should be on the plate under the driver side window...has tire info on it as well.

When you turn on the ignition before start you should be hearing a bell like the geezer bell on the turn signals.  Turn on the ignition. Turn off the HWH.  A green light will appear when you are going to ride height.  Let the air pressure come up and the bell stops usually a minute or so for us.

We had trouble at FOT with angle as you describe.

I use auto feature on mine but it is new to me.  Used manual repeatedly to compensate for height needed to get in driveway dip. 

That's the extent of my knowledge...someone who really knows them should confirm cause we are only 8 weeks further up the learning curve.  Best to Carmen
George and Steph
1997 U270 36 Build 5081 "Honu"
1180w Solar 400A lithium all Victron house system
Motorcade 17670, SKP 128300, FMCA F459019
73 VW Camper, 79 VW Camper, 2363 Sunline, and an Arctic Fox 25P

Re: Travel Mode

Reply #3
Your build number is by your left thigh when in the driver seat.  It starts with F, then 99 as year, then 4 numbers will be your build #, 36, then letters for design, then U320 for model, then C for Cummins, and then the trans code.

Touch off on the HWH should get the "Travel" green light.  Wtih the unit off, it should go to ride height.


Mine also switches to Travel Mode if I put it in gear.

Edited to add, when I arrive at my final parking spot I press the level button  the pad on twice while the engine is still running and it levels.
1993 U300 40ft GV SE
Build # 4344

Re: Travel Mode

Reply #4
Read through the linked manual - I think it will answer most of your questions.

http://www.hwhcorp.com/ml11148.pdf

A much more "in depth" discussion of air suspension systems here:

http://www.hwhcorp.com/ml20635.pdf

Lots of good general HWH info here:

Technical Help - HWH
1993 U280 SE 40' WTBI, Build: 4359
C8.3 300hp, 6-Speed, Exhaust Brake
960 watts on the roof (6 x 160)
Sorento (or BOLT) on a Kar Kaddy SS
"Nature abhors a vacuum"

Re: Travel Mode

Reply #5
I found my build number it is 5559.  Thanks for the great explanation Jeff & Sandy.  Chuck & Jeannie thanks for the links.  I'm doing the leveling correctly, both on manual and automatic. I feel I still have an unresolved issue with my travel mode.  I wait for the air tanks to fill, hit Off on the panel and it remains with the leveling system warning.  I've dumped all the air and with the leveling system off the front will raise up but the rear stays down.  There are times when I don't have any problems at all.  It seems that when I am on an incline when the rear is down all the way is when I have a problem.  It's like it's not getting any air to the rear. After so much turning off and on the coach, off and on the leveling system the system would all the sudden go into travel mode.  I did notice the last time I had the problem I pressed the off button and then I pressed and held the air button and the system went into travel mode. I don't know if this is some type of reset function.

I appreciate the help from all of you.
John & Carm Morales

"We travel not to go anywhere, but to just go.  We travel for travel's sake.  Our great desire is to move."

Re: Travel Mode

Reply #6
 When something works sometimes and doesn't work another time I think of a bad electrical connection.
Check the plug on the back of the HWH controll panel. Make sure it is a good connection. Unplug and plug it in a few times.
JD
John Duld
1995 U320C SE 40'

Re: Travel Mode

Reply #7
I will have to do that when it is in working mode.  It is tough getting underneath when the rear is down all the way.  Thanks for the suggestion.  Right now the system is working.
John & Carm Morales

"We travel not to go anywhere, but to just go.  We travel for travel's sake.  Our great desire is to move."

Re: Travel Mode

Reply #8
When something works sometimes and doesn't work another time I think of a bad electrical connection.
Check the plug on the back of the HWH control panel. Make sure it is a good connection. Unplug and plug it in a few times.

Excellent suggestion. I also wonder if perhaps the HWH control panel itself is going bad. I suppose there are places that rebuild them, but I haven't yet needed to go down that path.
David and Carolyn Osborn
1995 U320C SE 40' Build 4726 Feb 1995
FMCA 147762
Motorcade 17186

Re: Travel Mode

Reply #9
I will have to do that when it is in working mode.  It is tough getting underneath when the rear is down all the way. 

Don't forget to chock the wheels and block the frame before you go under the coach (especially the latter whenever the coach air *isn't* dumped and the coach isn't all the way down)

Working Safely around your Foretravel
Learn every day, but especially from the experiences of others. It's cheaper!  - John C. Bogle

2000 U320 36' non-slide / WildEBeest Rescue
2003 U320

Re: Travel Mode

Reply #10
I was leaning towards something more along the lines of the rear travel solenoid or its connection being a possibility.
Toby a 94 u280
Cummins 8.3
6 speed Allison
Exhaust brake


Adopted by Derek and Annabelle

Re: Travel Mode

Reply #11
I was leaning towards something more along the lines of the rear travel solenoid or its connection being a possibility.

Rear Ride height solenoid probably has failed.  My front ride height and one other  were bad
"Riding and rejoicing"
Bob
1997 U320 40' Mid entry, build 5132,  wtbi ce27, 4th owner
2007 Solara convertible
2 prodeco tech outlaw ss electric bikes

1095 watts solar
08 Ls 460 and a sc430
2000 Ford F-250 superduty 4x4

Re: Travel Mode

Reply #12
In most cases the build number is handwriten inside the dashboard cover on the driver's position.
Peter & Beth Martin
No Forrest? What have you done?
MC# 15890 until Dec 2016; FMCA #F329677
Cincinnati, OH

Re: Travel Mode

Reply #13
This issue is still haunting me.  Can't understand why sometimes the coach will go into travel mode just fine and then once in a while struggles to go into travel mode.  When it is stuck the rear end is down and won't come up automatically or manually.  Where should I start looking?  One thing I can add is that when I was in Tulsa Oklahoma a few weeks ago I was in a nearby tornado storm.  The actual storm did a lot of damage .8 miles away from us.  We were hit with high winds. This was on my way home from FOT after buying my coach.  Being new to the air system I did not dump the air in the coach and the coach was being rocked with a lot of wind force.  Could this have caused some problems or thrown something out of alignment?  I feel I should have dumped the air, turn the leveling system off and let the coach sit all the way down.
John & Carm Morales

"We travel not to go anywhere, but to just go.  We travel for travel's sake.  Our great desire is to move."

Re: Travel Mode

Reply #14
I concur with John Duld and D. J. in their posts above.  "Intermittent" problem usually means "electrical" problem.  The electrical half of the HWH leveling system consists of the touch panel, the control box (located in one of your baggage compartments), the wiring harness, and the electric solenoids at each air valve on the 6-pack manifolds.

You have a good wiring schematic available in the first manual I linked in a post above.  In the included trouble shooting section, Repair Sections Part 4-d and Part 7 seem to match your symptoms.  Have you followed the investigative steps for those problems?

It has already been suggested that you check the wiring plug behind the touch panel.  Unplug and plug it several times.  Have you done that?  You can also check the wiring harness at the control box in the same manner.  Look for any damaged or cut wires when checking the plugs.  Check all the fuses in the control box - they can sometimes have a internal flaw and still look good.

Since the 6-packs are mounted under the coach in adverse conditions, wiring damage or faulty connections there are a very real possibility.

WITH SAFETY STANDS IN PLACE

Check the wiring to the solenoids on the rear 6-pack - look for breaks or damage.  Check the ground wires from each solenoid - bad grounds can cause many random malfunctions.  Hold your hand on each solenoid while a helper operates the appropriate buttons on the control panel.  You should be able to feel each solenoid valve opening and closing.  With any luck, you might identify a solenoid that does not work every time the button is pushed.

Tracking down electrical problems can be irritating, aggravating, and time consuming.  But, if your trouble is indeed electrical, then it has to be done.  You can either do it yourself, or pay someone to do it - your choice.  I wish you quick and painless success.
1993 U280 SE 40' WTBI, Build: 4359
C8.3 300hp, 6-Speed, Exhaust Brake
960 watts on the roof (6 x 160)
Sorento (or BOLT) on a Kar Kaddy SS
"Nature abhors a vacuum"

Re: Travel Mode

Reply #15
Thanks Chuck for the info.  I did check the wiring behind the panel.  I unplugged and rep lugged connectors.  It's hard getting underneath not being at the home base.  I am close to Iowa and will probably end up going to HWH to have it checked out.

For a quick check, where would the fuses be located.
John & Carm Morales

"We travel not to go anywhere, but to just go.  We travel for travel's sake.  Our great desire is to move."

Re: Travel Mode

Reply #16
I am close to Iowa and will probably end up going to HWH to have it checked out.
That would absolutely be my first choice in your situation.  I am never afraid to hand a thorny problem off to the experts, and nobody knows HWH systems as well as HWH.  If they will let you "look over their shoulder" while they work on your coach, that would be great.  You could gain some valuable insight into how the system works, and tips on how to troubleshoot when it doesn't work.

The fuses are located in the control box.  If you refer to the first manual I linked above (reply #4), you will find a diagram of the control box, with the fuses identified.  The control box will be found in one of your storage bays, probably mounted on a wall, with a aluminum cover.  I'm not sure of the exact location on your coach, but shouldn't be too hard to locate.

Since your problem is intermittent, and the system often works properly, the possibility that a fuse is at fault is pretty slim.  I only mentioned it because I have been "bit" by that exact problem in the past.  This was on a car - not on our coach.  I found a blade type fuse where the metal link inside the fuse had actually broken, but was still making contact (most of the time).  It appeared to be good, but at random times would not complete the circuit.  I only discovered it when, in desperation, I replaced every fuse in the circuit, and cured the malfunction.  Live and learn...
1993 U280 SE 40' WTBI, Build: 4359
C8.3 300hp, 6-Speed, Exhaust Brake
960 watts on the roof (6 x 160)
Sorento (or BOLT) on a Kar Kaddy SS
"Nature abhors a vacuum"

Re: Travel Mode

Reply #17
Not really connected to a ride height problem, but to a fuse problem.  I had a problem with the refrigerator not going to AC and only operating on LP gas a few days ago.  The problem turned out to be one of two fuses that had dirty/corroded ends in the holders on the control board.  Cleaned the ends and all was OK.
I hope you problem is as simple, and if not you are going to HWH anyway and they will defiantly fix it.
Best of luck with your new coach.
speedbird1
2001 U320 Build #5865
Daihatsu Rocky Toad
VW Touareg
'82 F100 Stepside
Beech' Debonair

Re: Travel Mode

Reply #18
I was leaning towards something more along the lines of the rear travel solenoid or its connection being a possibility.

I am leaning toward a solenoid also.  My dad had one fail on the front of his 42' 320.  His was stuck in the up position.  There is a bank of soleniods in the center of coach just behind the front axle.  Several of the solenoids are the same P/N and may be swapped for troubleshooting purposes or compare resistance (ohms) from one to the others.
Mike and Mari
'98  36 270 WTFE
Build #5272
Club #17504

Re: Travel Mode

Reply #19
It just seems that whenever I put that rear end down at a campsite to level is when I have problems.  Does anyone think that the storm shaking the motorhome while in level mode could have caused something to get out of alignment?
John & Carm Morales

"We travel not to go anywhere, but to just go.  We travel for travel's sake.  Our great desire is to move."

Re: Travel Mode

Reply #20
1.  When leveling is it better to level automatically or manually?

Most time I do in manually. I look at how unlevel it is.  Some times I dump all of the air and then just raise the corner /side that needs raising. When I do it I am almost always lower to the ground then when it auto levels.
2014 ih45  (4th Foretravel owned)
 1997 36' U295 Sold in 2020, owned for 19 years
  U240 36' Sold to insurance company after melting in garage fire
    33' Foretravel on Dodge Chassis  Sold very long time ago

Re: Travel Mode

Reply #21
Are both left and right sides failing to raise?  Or just one corner?
Mike and Mari
'98  36 270 WTFE
Build #5272
Club #17504

Re: Travel Mode

Reply #22
Does anyone think that the storm shaking the motorhome while in level mode could have caused something to get out of alignment?
My guess, and that's all it is...No.  What felt like a lot of movement to you, standing up above floor level in the coach, probably did not result in any unusual travel down in the suspension members.  The instances I have read (on this Forum) where something has shaken loose or out of alignment, seemed to always involve the ride height control valves.  Driving over severe frost heaves on the Alaska Highway, or driving on just about any freeway in California, can deliver tremendous shocks to the suspension.  The linkage on the ride height valves can occasionally fall apart or be forced out of proper adjustment by this rough treatment.

The thing is, any mechanical damage would cause the system to malfunction the same way every time.  It would not misbehave on a random, intermittent basis.  This is why the Forum members here keep pointing to a electrical glitch as a more likely cause for your problem.
1993 U280 SE 40' WTBI, Build: 4359
C8.3 300hp, 6-Speed, Exhaust Brake
960 watts on the roof (6 x 160)
Sorento (or BOLT) on a Kar Kaddy SS
"Nature abhors a vacuum"

Re: Travel Mode

Reply #23
Your HWH control box is mounted to the ceiling in the first curb side bay.
Regards,
Brett

'99 42' Foretravel Xtreme
'14 Brown Motorsports Stacker
'05 Chevy SSR
'02 BMW R1150R

Re: Travel Mode

Reply #24
After a few days of checking plugs and connectors I played with the control panel and noticed the travel mode light come on momentarily for about 3 to 10 seconds and go off.  It seems the system cannot find it's own level.  Initially I thought it was limited to the rear end, but the rear is up now and the front is down.  Everytime I would raise the front a little the travel mode light would stay on longer each time. I finally got it up to a level where the light remained on.  Something is out of whack, trying to figure out the sequence of events for it to go into travel mode. I almost feel something is wrong in the ride height control sequence.
John & Carm Morales

"We travel not to go anywhere, but to just go.  We travel for travel's sake.  Our great desire is to move."