Re: The Next Issue to Troubleshoot
Reply #5 –
Years ago wanted a "cummins insite computer" printout on my engine codes, hours etc. Called Cummins in Houston and asked what it cost for the printout on a ISM. They said $250. Went up and they plugged in their computer to my ecm port under the dash and downloaded the info and printed it, and gave it to me. When I went to pay, service manager said it would be $450. I asked why, and he said "it is more difficult to do to a motorhome than a truck". Needless to say I was not happy, they finally agree on $250, but they said next time it would be $450.
Maybe my personality too, but have had little faith in Cummins Service since then.